Can't sync with the new Photos app?

10.8.5 Mountain Lion, iTunes 12.1.2.27. MacBookPro, iPhone5.

Also very messed up Photos folder. There is no 'Photos' app in ML. And since Apple no longer supports iPhoto, I tossed it.

After upgrade to iOS 8.3, photos in folders I created do not sync at all. And versions of older folders I once had and deleted appear. It puts stuff everywhere, not following the order I created.

I've restarted (not factory reset … yet) the Phone. Tossed the iTunes photo cache several times. Thought it was capacity, but iTunes keeps giving me very different storage numbers, and clearly non-matching folder counts.

Apple, please fix this.

darrellemiedia wrote:

There is no 'Photos' app in ML. And since Apple no longer supports iPhoto, I tossed it.

This is a huge mistake. Photos does not work with Mountain Lion, or anything earlier than Yosemite OS X 10.10.3.

You should either upgrade to the current Yosemite or restore iPhoto from your backup.

Thing is, it worked without using any app before iOS 8.3, if you weren't aware.

All you did was create a main folder in Pictures. Add subfolders. Add content to subfolders. Tell iTunes to use that main folder and all subs.

Easy.

Many users have noted this issue. EIther the phone or iTunes creates a lot of other folders with previous iterations, and scrambles the locations of images on the Phone versus the Computer version.

After I did this, I restarted the computer and it worked.

I found that selecting the iPhone in iTunes then selecting "Sync Photos" and selecting the "Photos" from the drop down solved this for me.

Since the iPhotos App is no longer present it doesn't know to automagically select the new Photos App as the default App to sync photos with.

Tom Risse wrote:

I found that selecting the iPhone in iTunes then selecting "Sync Photos" and selecting the "Photos" from the drop down solved this for me.

Since the iPhotos App is no longer present it doesn't know to automagically select the new Photos App as the default App to sync photos with.

The problem I and others are having is the drop down in iTunes, that normally shows up to the right of "Sync Photos" doesn't even show up in the first place.

I figured it out. When none of the other suggestions helped, I opened iTunes on my MacBook, made sure my iPhone was connected and selected, then selected "Photos" from the list on the left side of the screen, and selected "Sync Photos".

I can synch with Photos to my iPad, but any changes I make to an album don't synch. I then have to keep creating multiple albums with new updates to get things the way I want. Any suggestions how to address this problem?

I have the same/a similar problem. I import a photo to Photos, but iTunes (which is always running, I use it to listen to radio) won't push it to neither iPhone nor iPad when they are synchronized.

The workaround is to simply restart iTunes. It then seems to recognize the changed photos database and pushes the photo to the devices during synchronization.

Since that worked perfectly with iPhone that is clearly a bug in iTunes and/or Photos.

Thanks. That works. It's stupid and in my opinion Apple needs to fix this, but it works.

Looks like we're all in the same boat. I tried going to the Photos.app preferences pane and selecting the Photos library as my system library but the option is grayed out. How did people who had it grayed out finally select it?

pantherpaws,

How were you able to select the library if it was grayed out?

Thanks,

No luck for me. Tried all above and still in iTunes there is no dropdown menu where I can choose Photos.

There used to be a dropdown menu on the right hand side of "Sync Photos" where I used to choose iPhotos.

Now the dropdown menu just disappeared.

asritchie wrote:

No luck for me. Tried all above and still in iTunes there is no dropdown menu where I can choose Photos.

There used to be a dropdown menu on the right hand side of "Sync Photos" where I used to choose iPhotos.

Now the dropdown menu just disappeared.

The dropdown is still there.

If Photos is not available, open the Photos app then menu Photos > Preferences and select Use as System Photo Library.

I had the same issue, the option in ‘Photos’ to ‘Use as System Photo Library’ was, and still is greyed out, however by closing both iTunes & Photos I used the alt open option for Photos and selected the ‘Photos’ Library (and not the iPhoto Library). Closed Photos, re-opened iTunes and then ‘Photos’ magically appeared as an option in iTunes for syncing photographs.

No idea why the preference remains greyed out or why this worked for me, it just did. Apple you need to stop making this silly (or as some suggest, cynical) moves to force us to behave differently.

Hope this helps those who are still struggling with this.