Level 1

15 points

New 2015 MacBook Pro - Kernel Panic since 10.10.3 update

Hi,

Since the 10.10.3 Yosemite update, I'm getting daily kernal panics as shown below on my new 2015 MBP Force Touch. Any ideas as to what's causing this and/or how to resolve?

Thanks,

Mike

Anonymous UUID: 0526B03C-2C0E-C58B-EE36-1412A5A473FD

Sat Apr 11 10:30:10 2015

*** Panic Report ***

panic(cpu 2 caller 0xffffff8016217cc2): Kernel trap at 0xffffff7f981d7b06, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff88e76f6fe8, CR3: 0x000000000a09f019, CR4: 0x00000000003627e0

RAX: 0x00000000ffffffff, RBX: 0x00000000e00002bc, RCX: 0xffffff7f981fc154, RDX: 0xffffff80403b0600

RSP: 0xffffff8120083820, RBP: 0xffffff8120083820, RSI: 0x00000000ffffffff, RDI: 0xffffff80e76f5000

R8: 0xffffff80403b0600, R9: 0xffffff81200839d0, R10: 0xffffff7f971ed950, R11: 0xffffff8120083b80

R12: 0xffffff80e76f5000, R13: 0xffffff80327882b4, R14: 0xffffff80403b0600, R15: 0x0000000000000002

RFL: 0x0000000000010297, RIP: 0xffffff7f981d7b06, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff88e76f6fe8, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff81200834d0 : 0xffffff801612bda1

0xffffff8120083550 : 0xffffff8016217cc2

0xffffff8120083710 : 0xffffff8016234b73

0xffffff8120083730 : 0xffffff7f981d7b06

0xffffff8120083820 : 0xffffff7f981e88f0

0xffffff8120083860 : 0xffffff7f981fc164

0xffffff81200838b0 : 0xffffff7f981fc39d

0xffffff81200838d0 : 0xffffff80166d41ce

0xffffff8120083910 : 0xffffff7f981fc408

0xffffff8120083960 : 0xffffff7f981b2d74

0xffffff8120083980 : 0xffffff7f981b2eb1

0xffffff8120083a00 : 0xffffff7f986045c9

0xffffff8120083a60 : 0xffffff80166d41ce

0xffffff8120083aa0 : 0xffffff7f986049d8

0xffffff8120083af0 : 0xffffff7f981b2eb1

0xffffff8120083b70 : 0xffffff7f981b284e

0xffffff8120083bc0 : 0xffffff80166ff0c3

0xffffff8120083d00 : 0xffffff80161e21e7

0xffffff8120083e10 : 0xffffff801613000c

0xffffff8120083e40 : 0xffffff80161149f3

0xffffff8120083e90 : 0xffffff801612531d

0xffffff8120083f10 : 0xffffff80162031ea

0xffffff8120083fb0 : 0xffffff8016235396

Kernel Extensions in backtrace:

com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7f981b2000->0xffffff7f981b7fff

com.apple.driver.AppleIntelBDWGraphicsFramebuffer(10.0.6)[BD924979-4EEE-345B-95 A3-59BC631819CD]@0xffffff7f981b8000->0xffffff7f9820bfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f96924000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f97130000

dependency: com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7f98135000

dependency: com.apple.iokit.IOReportFamily(31)[781C9DD1-4CE9-3AEB-85EA-D420CEC18916]@0xffff ff7f97129000

dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7f981b2000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f971c9000

com.apple.driver.AppleGraphicsDevicePolicy(3.7.7)[59E7CF6C-C2D1-3FFC-A122-DB048 907FB67]@0xffffff7f98600000->0xffffff7f98606fff

dependency: com.apple.driver.AppleGraphicsControl(3.10.22)[61967104-88AF-3605-82F5-A480A280 0A78]@0xffffff7f985dc000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f97130000

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f96924000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f971c9000

dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7f981b2000

BSD process name corresponding to current thread: displaypolicyd

Mac OS version:

14D131

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x0000000015e00000

Kernel text base: 0xffffff8016000000

__HIB text base: 0xffffff8015f00000

System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)

System uptime in nanoseconds: 26248860005879

last loaded kext at 4513715085545: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f98795000, size 389120)

last unloaded kext at 4070556686544: com.apple.driver.AppleUSBAudio 295.23 (addr 0xffffff7f98799000, size 315392)

loaded kexts:

com.apple.filesystems.smbfs 3.0.1

com.apple.driver.AppleBluetoothMultitouch 85.3

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AGPM 110.19.5

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleHDA 272.18

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleCameraInterface 5.33.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelBDWGraphics 10.0.6

com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.0.6

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleTopCaseHIDEventDriver 67

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleBluetoothHIDKeyboard 176.2

com.apple.driver.IOBluetoothHIDDriver 4.3.4f4

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.driver.AppleGraphicsControl 3.10.22

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.20.7

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.driver.AppleHSSPIHIDDriver 41.3

com.apple.driver.AppleMultitouchDriver 263.9.1

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleHSSPISupport 41.3

com.apple.driver.AppleIntelLpssSpiController 2.0.56

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleIntelLpssGspi 2.0.56

com.apple.driver.AppleIntelLpssDmac 2.0.56

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro12,1, BootROM MBP121.0167.B02, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f6

Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256G, 251 GB

USB Device: Internal Memory Card Reader

USB Device: My Passport 0748

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1201

MacBook Pro (Retina, 13-inch,Early 2015), OS X Yosemite (10.10.3), Kernel Panic

Posted on Apr 11, 2015 7:42 AM

58 replies

mjoshea148 Author

Level 1

15 points

Apr 28, 2015 4:45 AM in response to kanchenjunga103

Is the monitor a more recent model? The one I had was a least 2-3 years old. Just curious.

I cheaped out for the moment. Removed the external monitor, bought an MRain laptop stand and hooked up my iPad Air via Duet Display. So far very uneventful. And while the displays are small, I do like that both are retina.

Apr 28, 2015 5:44 AM in response to mjoshea148

My old Dell was from 2008 and the one I use now is a U2410.

Apr 30, 2015 6:42 AM in response to kanchenjunga103

So a week in and still no issues with the DVI connection. I think all these findings are somewhat consistent. The new Macs are probably running HDMI 2.0, which came in end of 2013. Older monitors are probably supporting HDMI 1.4 and while it is meant to be backwards compatible I guess it is possible there is some difference in the drivers. So it seems like the two solutions are get a new monitor or connect via DVI/VGA.

Apr 30, 2015 3:12 PM in response to spaceman79

Interesting find, my laptop still runs without any crash for several days now. So the case seem closed for me. I have run my new screen through DVI all the time, it would be interesting to switch to HDMI and see if that changes anything. I just hope that Apple comes out with a solution to this. I will report back if I find out anything new. 🙂

Apr 30, 2015 5:06 PM in response to mjoshea148

I did a Time Machine back up and then did a clean install of the OS, restored from Time Machine back up and the issues with 10.10.3 stopped. It works great.

May 6, 2015 1:16 AM in response to mjoshea148

Exact same problem, and I am grateful that I am not alone. I have a brand new 2015 rMBP 13 inch (Yosemite 10.10.3) with two external ASUS 24 inch monitors attached, each through a DVI to Thunderbolt adapter. I originally had the problem with them attached via HDMI (one direct and one an adapter through Thunderbolt), and then I switched to DVI, with the same panic restarts after waking from sleep from one day up to three days, etc. Same panic diagnostic report as you all. Have done the permissions fix, and the issue returns eventually after waking from sleep. Help Apple . . . . .

May 17, 2015 7:01 PM in response to Dreanmachine1

Ditto same issue. Seems to always be in the morning and always connected to my external monitor on HDMI. Trying display port now and see how i go. I can't imagine it helping but who knows.

Brand new MacBook Pro 13 force touch

aviavi

Level 1

30 points

May 17, 2015 8:55 PM in response to unifex007

Same issues for me: 2015 Macbook Pro 13.3" Retina, connected via HDMI (and before via Thunderbolt>DVI) to an Asus monitor. Wake from prolonged sleep causes a kernel panic, with a "BSD process name corresponding to current thread: displaypolicyd" listed in the crash log. And the same issue with displaypolicyd showing up in the permissions repair.

My Macbook Air 2012 was working fine, so this is related to this new model Macbook Pro.

I tried an OS X reinstall (not clean, however), and this did nothing. Maybe I'll try a Timemachine backup and clean install. Anyway, I called Apple and they were of no help, and suggested I take the computer into see a "genius." Fat chance that will help. Please fix this, Apple.

May 27, 2015 1:29 PM in response to mjoshea148

Well a month later and after a great stretch of no problems. Same displaypolicyd crash just reoccured, so using DVI isn't a complete cure, but it does seem to reduce the problem from every morning to rare. Ah well.

Jun 6, 2015 8:14 AM in response to spaceman79

I have the exact same problem. I have been sending the error reports to Apple. This is my first Mac and just when I thought Macs were more stable/reliable. I'm disappointed and not leaving me with a good impression. I'm trying out another Dell laptop right now also. If I have the same unreliability as Windows not sure I want to pay the premium for a Mac and just keep the Dell. Apple support please don't give me the run around. What's the problem here? I think it's the same problem after waking up with external monitor plugged in via HDMI.

Here is the excerpt of the log:

dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7f95fa9000

BSD process name corresponding to current thread: displaypolicyd

Mac OS version:

14D136

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x0000000013c00000

Kernel text base: 0xffffff8013e00000

__HIB text base: 0xffffff8013d00000

System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)

Jun 8, 2015 7:39 AM in response to mjoshea148

Well did it again today. Going back to a Windows PC it looks like. Bummer I was really hoping to like the Apple Macbook. Seems overpriced with similar instability. I've been testing a Windows Laptop out side by side during this time and it's more stable so far and costs half as much. I'm seriously not troll and try to be impartial, but this is my honest experience.

I truly hope for all you Mac users that Apple is not straying from their core values. Otherwise you spent a lot of money for similar issues.

dlessor1

Level 1

14 points

Jun 24, 2015 1:15 PM in response to smaypilot

Same exact thing as everyone else. Would really like to hear about a fix from apple. Have returned the latptop 3 times now.

lazpete

Level 1

0 points

Jul 1, 2015 1:31 AM in response to dlessor1

10.10.4 made my day, no more kernel panic at boot.

Jul 1, 2015 7:16 AM in response to lazpete

Adding another report to the conversation - coworker / friend recently stepped up from a 13" Air to the new 13" Retina MBP. She is also experiencing the panic-from-wake in the GPU driver, but only when attached to a non-Thunderbolt Cinema Display. The only time she experiences the panic is when she is attached to the crap Acer displays that our company bought a zillion of for other offices. Not once with the Thunderbolt display on her desk in our office, and not once with the Thunderbolt display she has at home.

Hopefully 10.10.4 patches whatever is going boom...

Aug 1, 2015 8:33 PM in response to mjoshea148

Saw same exact error beginning this morning. Was connected to an external 4k display via Thunderbolt 2 to DisplayPort, on Dell P2715Q. Kernel panics were seen when waking up. Also had issues where the Macbook Pro would be completely unresponsive, and would not even power on, without doing a PRAM reset. After I did the PRAM reset, and it would power on, I ran an online diagnostic. Diagnostic would return code "There may be an issue with the display: VFD002". I took the laptop to the Apple Store today. When I described the issue, the tech seemed VERY hesitant to even open up. I am thinking they have heard of or have seen this issue before. Was a whole unit swap. The laptop that the issues were being seen on was purchased on June 18th of this year. It is a Mid 2015 MBP w/ 2.5 Ghz CPU, and AMD graphics. We will see what happens with the replacement.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New 2015 MacBook Pro - Kernel Panic since 10.10.3 update