After the iOS 8.3 update, Safari is completely useless. I am unable to open any URLs or search. Nothing happens when I type and return in the search bar. Sometimes even the go button doesn't highlight/activate.
I tried removing cache and disabling iCloud, but nothing worked.
Does anyone have a solution?
iPhone 6, iOS 8.3
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds). No data will be lost.
Yes, I have tried both multiple times and it's still like this:
I am having same problem.
I restored my phone to a backup about a week ago, safari worked ok then.
Today I went to use safari and noticed the same problem again.
Anyone know how to diagnose this? I am a iOS developer and looked at the logs on the device and I don't see any crash reports or anything that would point me to whats going on here.
I have exactly the same issue after the 8.3 update. I have iPhone 6. I have tried restarting and reseting. I have tried switching the different search engines. As in the screen shot above you type in the search bar but the "Go" button does not light up to start the search. I when I get the button to light up, still nothing happens. The only task safari will do is refresh an existing page.
Ditto exactly the same no answers as yet. Kind of liking using google app now though.
Replying to my own message. I actually looked at the device logs again there is a bunch of mobile safari issues. Most of which apple would have to symbolicate against their source to figure out the actual bug.
Looks like some deadlock issues, which explains what I am seeing.
Here is segment of one of the crash logs:
Incident Identifier: DE800F40-F473-46F0-AD43-47FEF1EFC22C
CrashReporter Key: d8e20c2a00e03bcf19302e14fc9a7dfd8ee63e77
Hardware Model: iPhone7,2
OS Version: iPhone OS 8.3 (12F70)
Kernel version: Darwin Kernel Version 14.0.0: Sun Mar 29 19:42:54 PDT 2015; root:xnu-2784.20.34~2/RELEASE_ARM64_T7000
Date: 2015-04-16 20:36:22 -0500
Exception Code: 0x8badf00d
Reason: com.apple.mobilesafari failed to exit in time
Elapsed total CPU time (seconds): 6.790 (user 6.790, system 0.000), 68% CPU
Elapsed application CPU time (seconds): 4.593, 46% CPU
Thermal data unavailable
Frontmost process PID: 480
Frontmost process PID: 787
Frontmost process PID: 54
Stackshot trace buffer size too small, trying again with 524288 bytes.
Jetsam Level: 0
Free Pages: 5719
Active Pages: 71064
Inactive Pages: 29457
Purgeable Pages: 95
Wired Pages: 55448
Speculative Pages: 5501
Throttled Pages: 0
File-backed Pages: 52859
Compressions: 2964481
Decompressions: 1940201
Compressor Size: 85417
Busy Buffer Count: 0
Pages Wanted: 0
Pages Reclaimed: 4730
Process 0 info:
resident memory bytes: 1946058752
page faults: 42305
page-ins: 1
copy-on-write faults: 0
times throttled: 0
times did throttle: 0
donating PIDs:
user time in task: 76194.184738 seconds
system time in task: 0.000000 seconds
Process 0 kernel_task threads:
thread 0x65 TH_WAIT|TH_UNINT 0xffffff8002533db4
thread priority: 92
Base thread priority: 92
requested qos: QOS_CLASS_UNSPECIFIED
requested qos overrride: QOS_CLASS_UNSPECIFIED
effective qos: QOS_CLASS_UNSPECIFIED
thread sched flags: none
kernel cont: 0xffffff80020a03ac
user time in thread: 40.375121 seconds
system time in thread: 0.000000 seconds
thread 0x66 TH_RUN|TH_IDLE 0
thread priority: 0
Base thread priority: 0
requested qos: QOS_CLASS_UNSPECIFIED
requested qos overrride: QOS_CLASS_UNSPECIFIED
effective qos: QOS_CLASS_UNSPECIFIED
thread sched flags: none
kernel cont: 0xffffff800203097c
user time in thread: 35557.313444 seconds
system time in thread: 0.000000 seconds
thread 0x67 TH_WAIT|TH_UNINT 0xffffff800202c0c8
thread priority: 95
Base thread priority: 95
requested qos: QOS_CLASS_UNSPECIFIED
requested qos overrride: QOS_CLASS_UNSPECIFIED
effective qos: QOS_CLASS_UNSPECIFIED
thread sched flags: none
kernel cont: 0xffffff800202c0c8
user time in thread: 7.218136 seconds
system time in thread: 0.000000 seconds
thread 0x68 TH_WAIT|TH_UNINT 0xffffff80024ee1a0
thread priority: 80
Base thread priority: 80
requested qos: QOS_CLASS_UNSPECIFIED
requested qos overrride: QOS_CLASS_UNSPECIFIED
effective qos: QOS_CLASS_UNSPECIFIED
thread sched flags: none
kernel cont: 0xffffff8002046fd4
user time in thread: 5.578716 seconds
system time in thread: 0.000000 seconds
thread 0x69 TH_WAIT|TH_UNINT 0xffffff80024ee1b0
thread priority: 93
Base thread priority: 93
requested qos: QOS_CLASS_UNSPECIFIED
requested qos overrride: QOS_CLASS_UNSPECIFIED
effective qos: QOS_CLASS_UNSPECIFIED
thread sched flags: none
kernel cont: 0xffffff80020472ec
user time in thread: 0.308781 seconds
system time in thread: 0.000000 seconds
thread 0x6a TH_WAIT|TH_UNINT 0x33726011cd329b29
thread priority: 95
Base thread priority: 95
requested qos: QOS_CLASS_UNSPECIFIED
requested qos overrride: QOS_CLASS_UNSPECIFIED
effective qos: QOS_CLASS_UNSPECIFIED
thread sched flags: none
kernel: 0xffffff8002031fd8 0xffffff800202fed8 0xffffff8002051f34 0xffffff80020df3a0
user time in thread: 0.000072 seconds
system time in thread: 0.000000 seconds
I have filed a radar with apple on this issue and the number is
#20582157
I attached crash/device logs so hopefully they can fix this in next patch release.
Yep, same here.
Cleared out caches, history, disabled all the "suggestions" type features etc. No change. 😟
Installed Chrome for the time-being.
You Guys Restore Your Device but don't restore backup and test safari before restoring backup.
If it was fixed, Your Backup has Problem
my issue I noticed is that mobile websites are not in the screen. You can't scroll or zoom to see all the words. Guess I'm go download chrome until they fix all the issues. Also safari won't rotate to landscape anymore.
lol never mind on the landscape problem. My toddler must have swiped up and fixed me up on locking landscape and I didn't notice.
Same issue here. DFU restore followed by restore from backup fixed the issue temporarily, came back a day later. DFU restore as new resolved it again, again issue came back within a day.
It's definitely not a hardware problem, but is recurring after full restore and not bringing back any data. Will need to be resolved in an iOS update. Using chrome for now, but its extremely frustrating not being able to click links from other apps, use Siri, any other action that triggers the default browser.
Bizarrely, this morning Safari has started working again for me.
Not sure if this is permanent or not but fingers crossed.
This is extremely annoying. I am having the exact same issue on all my devices (iPhone 6, iPad 3 and iPad Air 2 - all running 8.3 in danish). Safari stopped working two days after I upgraded my brand new iPad Air 2 to 8.3 (purchased last saturday). Installed it as a new device - didn't restore from a backup. I have tried restarting, resetting and clearing website data but nothing works. Like other people in this thread I have had to install and use Chrome until the issue is resolved.
I first noticed the issue after upgrading my iPad 3 to the beta version of 8.3. First I thought it was a beta issue, but after seeing the same issue with my iPhone 6 a couple of days after upgrading to the official 8.3 release I suspected that my backup was the culprit. So when I bought myself a new iPad Air 2 last saturday I made sure not to restore from a backup. But that didn't help as Safari started freezing up two days after upgrading to 8.3.
Rasmus
Same issue - Safari no longer works on my iPhone 5s after upgrading to 8.3. Spent time resetting phone - no luck at all. Extremely annoying. Would be happy to hear suggestions of how to make my phone usable again.
Safari doesn't work after iOS 8.3 update
