Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

after 10.2 update- imported clips displaying black

I downloaded all updates for FCP, compressor, and system updates. Currently running a brand new Mac Pro, 32GB RAM, dual GPUs, the whole 9 yards. I am running my FCP library from a Caldigit 3 drive raid array, in raid 0. After updating to 10.2, all of my camera clips show only black, no video, but i have audio.

There are no warnings at all in any of my projects or events, the clips are just black, with working audio. I was successful in updating the libraries when i updated FCP to 10.2. The clips I have are recorded from a Panasonic AG-AC160, recorded AVCHD, 1080p24. Any ideas?!

I can skim through audio, and the thumbnails appear for each clip in the events browser, but when i play them, All i get is audio, with a black screen in the viewer. They were working fine yesterday, and the only thing I changed was the 10.2 update. I'm stumped!

Mac Pro, OS X Yosemite (10.10.3), FCP 10.2

Posted on Apr 13, 2015 11:58 AM

150 replies

Tom Wolsky

Level 10

151,022 points

Apr 14, 2015 2:18 AM in response to Tom Wolsky

Tom Wolsky

Level 10

151,022 points

Apr 14, 2015 2:19 AM in response to cigame

TThe card is listed as being support in Mavericks. Wonder if it's no longer fully supported in Yosemite.

cigame

Level 1

129 points

Apr 14, 2015 2:41 AM in response to Tom Wolsky

My Panasonic AG-AC90 is also "listed as supported"

Von Final Cut Pro X unterstützte Kameras - Apple Support

So my computer seems to be not supported anymore.

Mac Pro (Anfang 2009)

2 x 2,26 GHz Quad-Core Intel Xeon

Modellname: Mac Pro

Modell-Identifizierung: MacPro5,1

Prozessortyp: Quad-Core Intel Xeon

Prozessorgeschwindigkeit: 2,26 GHz

Anzahl der Prozessoren: 2

Gesamtanzahl der Kerne: 8

Modellname: Mac Pro

Modell-Identifizierung: MacPro5,1

Prozessortyp: Quad-Core Intel Xeon

Prozessorgeschwindigkeit: 2,26 GHz

Anzahl der Prozessoren: 2

Gesamtanzahl der Kerne: 8

laxdefence5 Author

Level 1

0 points

Apr 14, 2015 9:25 AM in response to cigame

AFAIK, the black clip issue wouldn't be related to unsupported hardware. I have a new Mac Pro, purchased March 2015, straight from apple's website, and I am having the issue. When I open package contents in my FCP library in Finder, and open an offending clip in quicktime 10, the same thing happens, no/black video, but i have audio.

Could it possibly be an issue with AVCHD files? Most of the people here are using AVCHD files to import. Could have the 10.2 update changed some sort of something in OS X so that AVCHD files don't play correctly? I have about 2 years of footage shot on my Panasonic camera, about 3 TB worth, over numerous projects and events....it would be a serious pain to have to convert all of that footage to a format that works well.

Tom Wolsky

Level 10

151,022 points

Apr 14, 2015 9:37 AM in response to laxdefence5

It's not AVCHD media per se, though it may be from specific cameras. All my AVCHD works. The material cigame uploaded works. Is the media on an external RAID? Have you tried copying a clip off it and seeing if it runs on the system drive?

laxdefence5 Author

Level 1

0 points

Apr 14, 2015 9:45 AM in response to Tom Wolsky

Yeah, just tried that, no luck :-/ However, I copied one of the non-working clips straight from the FCP library, to my macbook pro via airdrop and opened it up in Quicktime, and it worked fine. Macbook Pro Retina 15" with GeForce GT 750 GPU, late 2013, OSX 10.10.2. That laptop has FCPX, but I have not updated it yet from 10.1.4.

So it must be how my Panasonic records AVCHD that doesn't seem to work with the new 10.2 update, or OSX 10.10.3 either?

jayg0023

Level 1

0 points

Apr 14, 2015 10:02 AM in response to laxdefence5

That's exactly my problem - we use Panasonic AVCHD cameras and even when I put in the memory card and prepare to import, it's reading the video off of the card with a black screen.

Apr 14, 2015 11:26 AM in response to laxdefence5

Just tried to import a whole day work from my panasonic ag-hmc151E, all AVCHD-files, to my Imac. All the files are black..

Worked in all previous versions perfect, and now after the update it's black.

Thanks Apple! 😠

Lucky I have a MacbookPro which I did't update..

Please provide a solution fast!

yoink

Level 2

305 points

Apr 14, 2015 1:28 PM in response to Mac-walter

Another voice for all AVCHD files displaying black. They all display properly through VLC so it seems there's an issue with the AVCHD codec at least from Panasonic cameras.

Clearing preferences, deleting transcoded media, etc, didn't work.

Please flood the Apple Feedback forms: http://www.apple.com/feedback/finalcutpro.html

yoink

Level 2

305 points

Apr 14, 2015 2:36 PM in response to yoink

So, it gets weirder.

I am able to open up my black-in-Quicktime, black-in-FCPX files in Compressor and see them. I'm also able to use Compressor to convert them to ProRes.

While this is ony the crudest of stop-gap measures, perhaps someone else can try as well? It's a terrible, but at least functional, fix for certain critical projects for whilch I failed to heed the age-old adage about changing horses in midstream.

It's too bad, because the reviews of 10.2's massive speed increase were very true.

jayg0023

Level 1

0 points

Apr 14, 2015 2:41 PM in response to yoink

This issue has disrupted several of my time-sensitive work projects. I found a temporary workaround by importing my raw footage from my SD cards using FCP 7, then importing those ProRes files into X.

Apr 14, 2015 3:10 PM in response to yoink

I can confirm what yoink said: The files are perfectly viewable in Compressor, whilst black within FCPX and QuickTime X.

They play back fine in QuickTime 7 also!

I noticed QuickTime X was playing back my AVCHD clips as black about a month ago, but I wasn't too concerned because FCPX was fine.

I reckon this is a QuickTime thing, and that is affecting FCPX 10.2

Apr 15, 2015 7:12 AM in response to laxdefence5

I just did a test import with footage shot on a AG-AC160, shot at 720p 59.94. The video imported correctly, and transcoded to ProRes and Proxy correctly.

I also did a 3 camera multicam edit, right after I upgraded yesterday. The video was AVCHD raw. (no ProRes transcode) The video was imported before the upgrade however.

2012 iMac, 32GB Ram, 12 TB USB 3 Raid 5,

Tom Wolsky

Level 10

151,022 points

Apr 15, 2015 7:18 AM in response to donwalker

Not clear what you're saying here. It sounds like everything worked correctly with the Panasonic media on your machine. It helps to isolate it to maybe certain cameras with certain settings?

Apr 15, 2015 7:56 AM in response to laxdefence5

I have a Panasonic AF-100a - I did a bunch of tests.. and have the same problem of having black files w/audio only when in 30p mode.. oddly QUICKTIME PLAYER shows the thumbnails, but then displays only black with audio when I try to play the files straight from the card. When I shoot in 24p and then import them they work fine. These are AVCHD files. I then tried 30p on my panasonic AC-130 and they worked fine...

after 10.2 update- imported clips displaying black