Level 1

12 points

Mail option is missing from share menu

"Mail" is missing from the share menu. When I go to the Extensions preferences in the System Preferences it is checked buy also grayed out. On Apple.Com it clearly shows in the example that Mail is present in the Share dropdown menu. I verified that my Mail account is correct. I have also tried Apple's instructions on this page: If sharing options and Markup are missing after you install OS X Yosemite - Apple Support. Still nothing works. The Apple Help file even says this:

Share Menu

Select the items that you want in the Share menu, and in the Social widget in Today view in Notification Center.

The Share menu is available in several apps, including Safari, Contacts, and the Finder. If an item is selected, but you don’t see it in an app’s Share menu, then you can’t use that item to share in that particular app.
Only items that allow posting or messaging can appear in the Social widget.

So, it would seem from this that Mail is not available in Photos? I find that hard to believe. I would be nice to still be able to email a photo directly from the new Photos App. Any other help would be appreciated. Thank you.

Stan

G5, Mac OS X (10.4.10)

Posted on Apr 14, 2015 9:55 PM

Top-ranking reply

wowcool

Level 1

15 points

Posted on Jul 10, 2015 3:07 PM

The "Mail" share icon will only show if you are using Apple Mail as your default mail client _and_ Apple Mail is set as the "Default Email Reader" in Apple Mail.

Open Apple Mail, and goto preferences, under the general tab, the first selection is "Default Email Reader". If this is set to Gmail, or Outlook, etc, it wont show in the share menu in Photos. The solution is to add your email account to Apple Mail, and change this Default Email Reader selection to Apple Mail. Then, it will show in the share menu in Photos!

This is frustrating to say the least, as many of us don't want to use Apple Mail. After you add your Gmail account to Apple Mail ( or whatever account you actually want to send the email's with when you share photos ) you can configure Apple Mail to automatically send messages, or do them manually if you want to avoid downloading all your Imap emails, etc.

Hope this helps anyone who is wondering why such a basic feature isn't working. Apple, please fix this! 😉

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60 replies

WRTMAC

Level 1

14 points

Oct 6, 2015 11:28 AM in response to tcab32

Helped somewhat. We put ElCapitan on and got the NO SERVICES. This restored all the other stuff - Facebook, Notes, Messages.... but not mail.

On terminal it shows:

HomerWimansiMac:~ homerwickman$ /System/library/Frameworks/CoreServices.frameworks/Versions/A/Frameworks/Launch

-bash: /System/library/Frameworks/CoreServices.frameworks/Versions/A/Frameworks/Launch : No such file or directory

HomerWimansiMac:~ homerwickman$

The computer name is Homer WickmansiMac - I did a spotlight search and found that on the local network name in the router set up.

Everything worked OK in Yosemite and Mail has always been the default Mail program.

Bill

Fineas

Level 1

0 points

Nov 8, 2015 8:48 AM in response to Fineas

Disregard my previous post. I apparently had an extra space in the text. When I removed the space, it worked. Thanks anyway. The original tip was very helpful. I never would have figured this out on my own.

Jan 17, 2016 7:58 AM in response to jawdoc

Apple, this is beyond annoying. Please fix this.

I shouldn't have to insert Code in a terminal window just to drag and drop pictures from the new Photos App to either Mac Mail or even Gmail in ANY browser!

LarryHN

Level 10

106,322 points

Feb 3, 2016 1:33 PM in response to bjhardick

Apple is not here

If you want to contact them use the contact us link at the bottom of this page or this form - http://www.apple.com/feedback/photos.html

And you have the solution - you can choose to use it or not - that is your choice

mahaluza

Level 1

4 points

Mar 27, 2016 11:37 AM in response to jawdoc

The following solution solved this exact same problem on the Share Menu, which is the same for Photos and every application that can share content )Finder, etc.)

If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan - Apple Support

Hope it helps.

Miguel.

gr8day1

Level 1

5 points

Sep 28, 2017 7:18 PM in response to jawdoc

I have the same problem. I cannot email any photos which I use constantly for projects. I've tried everything, nothing works. It's worked for all these years and now it doesn't. Help! My job depends on sending photos of plans and projects. It's so annoying, I hate the way Apple is constantly making changes that upset the end user. I am constantly having to go back and reset things or find a complicated route to the same end. Enough. I'm not sure I will buy another Apple product. It's the same with my iPhone. I have a MacBook Pro version OS Sierra 10.12.6. Please fix this I have wasted countless valuable hours on several occasions only to have nothing help.

May 6, 2015 11:39 AM in response to JaySav

Same problem. Tiresome to say the least.

Csound1

Level 9

60,143 points

May 6, 2015 11:45 AM in response to jawdoc

Sharing by Mail in Photos:

I doubt that MS will add the service to Outlook, at least until the next version comes out.

PM1S

Level 1

0 points

May 12, 2015 8:48 AM in response to jawdoc

Please Apple sort this out soonest

Very frustrating not having the option available when using Outlook as your default mail client

I have exactly the same problems as everyone else in this post

Zoomster

Level 1

4 points

May 28, 2015 4:07 AM in response to jawdoc

Yep. I have the exact same problem. VERY frustrating!!

Jun 5, 2015 5:05 AM in response to jawdoc

Same problem on my system.

Any updates?

Apple - any suggestions?

-Chris

wowcool

Level 1

15 points

Jul 19, 2015 6:57 AM in response to OzKenny83

It has to do with Microsoft not keeping Outlook up to date with Apple's release protocols, however I agree that it's frustrating.

Jul 19, 2015 9:48 AM in response to R C-R

Hmm OK I guess that makes sense...thanks for shedding some light on the situation guys :-) Off I go to Microsoft's support forums to whinge to them about it LOL 😝

Aug 26, 2015 3:14 PM in response to LarryHN

Please accept my apologies.

I got to this thread by searching for 'no mail icon in share photos ios'

I didn't notice it was a OS X thread....

WRTMAC

Level 1

14 points

Oct 12, 2015 11:24 AM in response to sarancbi

Had some company so I could not get back to this until today. Thank you very much. That was the kick in the pants that this Mac needed !!!

THANKS AGAIN🙂

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Mail option is missing from share menu