Mail option is missing from share menu

"Mail" is missing from the share menu. When I go to the Extensions preferences in the System Preferences it is checked buy also grayed out. On Apple.Com it clearly shows in the example that Mail is present in the Share dropdown menu. I verified that my Mail account is correct. I have also tried Apple's instructions on this page: If sharing options and Markup are missing after you install OS X Yosemite - Apple Support. Still nothing works. The Apple Help file even says this:

Share Menu

Select the items that you want in the Share menu, and in the Social widget in Today view in Notification Center.

  • The Share menu is available in several apps, including Safari, Contacts, and the Finder. If an item is selected, but you don’t see it in an app’s Share menu, then you can’t use that item to share in that particular app.
  • Only items that allow posting or messaging can appear in the Social widget.

So, it would seem from this that Mail is not available in Photos? I find that hard to believe. I would be nice to still be able to email a photo directly from the new Photos App. Any other help would be appreciated. Thank you.


Stan

G5, Mac OS X (10.4.10)

Posted on Apr 14, 2015 9:55 PM

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Question marked as Top-ranking reply

Posted on Jul 10, 2015 3:07 PM

The "Mail" share icon will only show if you are using Apple Mail as your default mail client _and_ Apple Mail is set as the "Default Email Reader" in Apple Mail.


Open Apple Mail, and goto preferences, under the general tab, the first selection is "Default Email Reader". If this is set to Gmail, or Outlook, etc, it wont show in the share menu in Photos. The solution is to add your email account to Apple Mail, and change this Default Email Reader selection to Apple Mail. Then, it will show in the share menu in Photos!

This is frustrating to say the least, as many of us don't want to use Apple Mail. After you add your Gmail account to Apple Mail ( or whatever account you actually want to send the email's with when you share photos ) you can configure Apple Mail to automatically send messages, or do them manually if you want to avoid downloading all your Imap emails, etc.


Hope this helps anyone who is wondering why such a basic feature isn't working. Apple, please fix this! 😉


J

60 replies

May 10, 2015 7:52 AM in response to Csound1

Hello CSound1


Thanks for that, but what you see and what we see appears to be different .. please understand that I used to be able to see the Outlook icon and Outlook label when I right clicked on a file and went to the Share menu option.

Now I see this:

User uploaded file

If I click on More... to activate more options then I see the image following - you can clearly see Outlook Mail is activated, is greyed out for some reason and should be present in the Share menu - IT IS NOT ... this is the problem!


User uploaded file

Why can Apple not sort this out .. it’s a pain.


BTW works if you make Apple Mail the default mail client - so the problem appears to be an Apple one.


Sort it Apple!


Jay

Oct 3, 2015 7:30 PM in response to wowcool

If you come across the additional complication that the mail default email reader setting reverts by itself back to chrome or whatever it was last set to....change the default email client back to Mail (in mail / preferences / general), close the dialog box, quit mail and rebuild your launch services database.

run the following terminal command



/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain system -domain user



see if the default client sticks after that.

A reboot after the rebuild won't hurt either.

Apr 18, 2015 6:11 AM in response to Tvanderbilt

While this isn't a fix but rather a work-around to the actual problem - this article on Macworld explains how to continue using iPhoto (which is still in your applications folder even after the Photos upgrade).


Just make sure to take note that if you continue using iPhoto, you will need to export and then import any changes you make to files later on down the road when Photos finally works properly.

Apr 30, 2017 7:55 AM in response to jawdoc

If Share options are missing

The Share menu might not show one or more sharing options—such as Email This Page, AirDrop, or Facebook—or the Markup feature might be missing.

Follow these steps if the issue occured immediately after upgrading to Yosemite or El Capitan.

  1. Open the Terminal app, which is in the Utilities folder of your Applications folder.
  2. Type this command in Terminal:/System/Library/Frameworks/CoreServices.framework/Versions/A/Framework s/LaunchServices.framework/Versions/A/Support/lsregister -kill -seed
  3. Press Return and wait for the Terminal prompt—which ends in $—to reappear. It may take a few minutes.
  4. Quit Terminal.

You should now see the expected Share User uploaded file and Markup features. If not, go to Apple menu > System Preferences, click Extensions, and make sure that the Markup and sharing features are turned on in the Actions and Share Menu sections.

If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan - Apple Support

Apr 18, 2015 10:24 AM in response to LYKUNO

Thanks for the tip - much appreciated!!!


Unfortunately, not only can't you use Outlook for Mac seamlessly, you also aren't able to easily open images in Photoshop to make more advanced edits.


However, with that being said, I like that the workaround you shared will allow me to use one image library. Dragging raw images from Photos to the desktop then editing them in Photoshop, while a pain, is better than having to manage multiple image libraries.


Cheers,

-t

Aug 26, 2015 2:45 PM in response to Robert Enyeart

Robert Enyeart wrote:


I just helped a friend with this issue.

On her iPad.


In her situation she was trying to email several photos.

No email icon in Share.


When she selected 5 photos and hit Share, mail was there to use.

Unfortunately that has nothing at all do to with this thread which is about using Photos on the Mac and does not involve the iPad in any way


LN

Aug 27, 2015 6:30 AM in response to wowcool

Sigh of relief - this fixed it. Bummer about changing the email preference, but I don't do email much on this mac so hopefully won't be too much of an inconvenience.


Dear Apple, please don't go back to the bad old days of not playing well with others... this is a major change and a major inconvenience. It's not going to make me want to use Apple mail any more than I already do (not).

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Mail option is missing from share menu

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