Mail option is missing from share menu

Please Apple sort this out soonest

Very frustrating not having the option available when using Outlook as your default mail client

I have exactly the same problems as everyone else in this post

Yep. I have the exact same problem. VERY frustrating!!

Same problem on my system.

Any updates?

Apple - any suggestions?

-Chris

Chris Gaskins wrote:

Apple - any suggestions?

These forums are for users to help each other, not for requesting support from Apple. For bug reports & feature requests, use the form at https://www.apple.com/feedback/photos.html.

However, note that Microsoft will have to update Outlook to be compatible with the new Photos app. Apple cannot do it because it isn't their application.

See for example LarryHN's reply in No provision to e-mail pix using Photo and OutLook on my MBA?

R C-R wrote:

However, note that Microsoft will have to update Outlook to be compatible with the new Photos app. Apple cannot do it because it isn't their application.

I understand that, but it seems to me as though this isn't an Outlook-incompatibility issue. When right-clicking ANY type of file and attempting to share it, the Outlook/Mail option isn't there...and as others have said, this only happened to me after making Outlook the default mail client. Set Apple Mail as the default client again and everything works fine. WHY?!?!?!

I was a Windows user for two decades, then got a Mac and although it took me six months to get used to it, I am now a converted Apple fanboy. Or at least I was until I noticed this extremely-inexplicable-and-frustrating issue with such a seemingly-simple feature! And it's been going on since April at least! Come on, Apple! This is just ludicrous!

OzKenny83 wrote:

When right-clicking ANY type of file and attempting to share it, the Outlook/Mail option isn't there...and as others have said, this only happened to me after making Outlook the default mail client. Set Apple Mail as the default client again and everything works fine. WHY?!?!?!

The short answer is because Microsoft doesn't always follow all of Apple's developer guidelines, preferring to do some things with its own proprietary application programming interfaces instead of using the ones built into OS X. The builtin ones provide system level services like sharing, so unless Microsoft provides the equivalent service or decides to support the OS X version, the service won't be available in the app.

It has to do with Microsoft not keeping Outlook up to date with Apple's release protocols, however I agree that it's frustrating.

Hmm OK I guess that makes sense...thanks for shedding some light on the situation guys :-) Off I go to Microsoft's support forums to whinge to them about it LOL 😝

I just helped a friend with this issue.

On her iPad.

In her situation she was trying to email several photos.

No email icon in Share.

When she selected 5 photos and hit Share, mail was there to use.

Robert Enyeart wrote:

I just helped a friend with this issue.

On her iPad.

In her situation she was trying to email several photos.

No email icon in Share.

When she selected 5 photos and hit Share, mail was there to use.

Unfortunately that has nothing at all do to with this thread which is about using Photos on the Mac and does not involve the iPad in any way

LN

Please accept my apologies.

I got to this thread by searching for 'no mail icon in share photos ios'

I didn't notice it was a OS X thread....

Thanks @OzKenny83,

Your answer is the one that helped me.

My default mail program was set to "Chrome Browser Extension" or something like that. Point is, NOT Apple MAIL app.

And, since Chrome does not fully support integration with Photos app in Yosemite, I was not seeing ANY email sharing options in Photos.

Once I configured MAIL to be my default email app, the problem was fixed. Now, I see the Mail app in the sharing options menu.

In summary,

If you DO NOT see any email sharing options in Photos in Yosemite,

1. This is because Apple MAIL application is not configured as the default mail application on your MAC

2. Also, any application which IS setup as your default email client (Outlook, Chrome gmail, etc. etc..) does not support Photos sharing extension yet.

3. Fix the problem by opening the Apple Mail app, and going into preferences. From there, set Apple Mail as your default mail app.

Now, when you go back to Photos, you should see Mail as an option in sharing menu.

NOTE: Of course, your Mail app must be correctly configured, to be able to share photos via email. For example, you must enable your email account (i.e. GMAIL).

Hope this clarifies things.

But yeah, very confusing from UX perspective. Definitely not intuitive to understand those "grayed-out check-marked icons" in sharing extensions preferences pane.

Sigh of relief - this fixed it. Bummer about changing the email preference, but I don't do email much on this mac so hopefully won't be too much of an inconvenience.

Dear Apple, please don't go back to the bad old days of not playing well with others... this is a major change and a major inconvenience. It's not going to make me want to use Apple mail any more than I already do (not).

If you come across the additional complication that the mail default email reader setting reverts by itself back to chrome or whatever it was last set to....change the default email client back to Mail (in mail / preferences / general), close the dialog box, quit mail and rebuild your launch services database.

run the following terminal command

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain system -domain user

see if the default client sticks after that.

A reboot after the rebuild won't hurt either.

Helped somewhat. We put ElCapitan on and got the NO SERVICES. This restored all the other stuff - Facebook, Notes, Messages.... but not mail.

On terminal it shows:

HomerWimansiMac:~ homerwickman$ /System/library/Frameworks/CoreServices.frameworks/Versions/A/Frameworks/Launch

-bash: /System/library/Frameworks/CoreServices.frameworks/Versions/A/Frameworks/Launch : No such file or directory

HomerWimansiMac:~ homerwickman$

The computer name is Homer WickmansiMac - I did a spotlight search and found that on the local network name in the router set up.

Everything worked OK in Yosemite and Mail has always been the default Mail program.

Bill