Mail option is missing from share menu

"Mail" is missing from the share menu. When I go to the Extensions preferences in the System Preferences it is checked buy also grayed out. On Apple.Com it clearly shows in the example that Mail is present in the Share dropdown menu. I verified that my Mail account is correct. I have also tried Apple's instructions on this page: If sharing options and Markup are missing after you install OS X Yosemite - Apple Support. Still nothing works. The Apple Help file even says this:

Share Menu

Select the items that you want in the Share menu, and in the Social widget in Today view in Notification Center.

  • The Share menu is available in several apps, including Safari, Contacts, and the Finder. If an item is selected, but you don’t see it in an app’s Share menu, then you can’t use that item to share in that particular app.
  • Only items that allow posting or messaging can appear in the Social widget.

So, it would seem from this that Mail is not available in Photos? I find that hard to believe. I would be nice to still be able to email a photo directly from the new Photos App. Any other help would be appreciated. Thank you.


Stan

G5, Mac OS X (10.4.10)

Posted on Apr 14, 2015 9:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2015 3:07 PM

The "Mail" share icon will only show if you are using Apple Mail as your default mail client _and_ Apple Mail is set as the "Default Email Reader" in Apple Mail.


Open Apple Mail, and goto preferences, under the general tab, the first selection is "Default Email Reader". If this is set to Gmail, or Outlook, etc, it wont show in the share menu in Photos. The solution is to add your email account to Apple Mail, and change this Default Email Reader selection to Apple Mail. Then, it will show in the share menu in Photos!

This is frustrating to say the least, as many of us don't want to use Apple Mail. After you add your Gmail account to Apple Mail ( or whatever account you actually want to send the email's with when you share photos ) you can configure Apple Mail to automatically send messages, or do them manually if you want to avoid downloading all your Imap emails, etc.


Hope this helps anyone who is wondering why such a basic feature isn't working. Apple, please fix this! 😉


J

60 replies
Question marked as Top-ranking reply

Jul 10, 2015 3:07 PM in response to jawdoc

The "Mail" share icon will only show if you are using Apple Mail as your default mail client _and_ Apple Mail is set as the "Default Email Reader" in Apple Mail.


Open Apple Mail, and goto preferences, under the general tab, the first selection is "Default Email Reader". If this is set to Gmail, or Outlook, etc, it wont show in the share menu in Photos. The solution is to add your email account to Apple Mail, and change this Default Email Reader selection to Apple Mail. Then, it will show in the share menu in Photos!

This is frustrating to say the least, as many of us don't want to use Apple Mail. After you add your Gmail account to Apple Mail ( or whatever account you actually want to send the email's with when you share photos ) you can configure Apple Mail to automatically send messages, or do them manually if you want to avoid downloading all your Imap emails, etc.


Hope this helps anyone who is wondering why such a basic feature isn't working. Apple, please fix this! 😉


J

Aug 26, 2015 5:57 PM in response to wowcool

Thanks @OzKenny83,


Your answer is the one that helped me.


My default mail program was set to "Chrome Browser Extension" or something like that. Point is, NOT Apple MAIL app.


And, since Chrome does not fully support integration with Photos app in Yosemite, I was not seeing ANY email sharing options in Photos.


Once I configured MAIL to be my default email app, the problem was fixed. Now, I see the Mail app in the sharing options menu.

User uploaded file


In summary,


If you DO NOT see any email sharing options in Photos in Yosemite,


1. This is because Apple MAIL application is not configured as the default mail application on your MAC

2. Also, any application which IS setup as your default email client (Outlook, Chrome gmail, etc. etc..) does not support Photos sharing extension yet.

3. Fix the problem by opening the Apple Mail app, and going into preferences. From there, set Apple Mail as your default mail app.


Now, when you go back to Photos, you should see Mail as an option in sharing menu.


NOTE: Of course, your Mail app must be correctly configured, to be able to share photos via email. For example, you must enable your email account (i.e. GMAIL).


Hope this clarifies things.


But yeah, very confusing from UX perspective. Definitely not intuitive to understand those "grayed-out check-marked icons" in sharing extensions preferences pane.

Apr 21, 2015 3:02 AM in response to jawdoc

When I installed the latest version of Outlook and Yosemite I did get the Outlook option in the Share menu - Hooray I exclaimed .. but something has broken it recently with an update. Like you all, I do not see the mail option in the Share menu at all and it is grayed in the extensions section.

If you make MAIL the default client the MAIL option appears in the Share menu. Make Outlook the default and its gone again completely.


So Apple, come on! .. Why do such childish things .... let users choose what they want to see in the Share menu option!


-Jay

Jul 18, 2015 11:08 PM in response to R C-R

R C-R wrote:

However, note that Microsoft will have to update Outlook to be compatible with the new Photos app. Apple cannot do it because it isn't their application.


I understand that, but it seems to me as though this isn't an Outlook-incompatibility issue. When right-clicking ANY type of file and attempting to share it, the Outlook/Mail option isn't there...and as others have said, this only happened to me after making Outlook the default mail client. Set Apple Mail as the default client again and everything works fine. WHY?!?!?!


I was a Windows user for two decades, then got a Mac and although it took me six months to get used to it, I am now a converted Apple fanboy. Or at least I was until I noticed this extremely-inexplicable-and-frustrating issue with such a seemingly-simple feature! And it's been going on since April at least! Come on, Apple! This is just ludicrous!

Jul 19, 2015 6:41 AM in response to OzKenny83

OzKenny83 wrote:

When right-clicking ANY type of file and attempting to share it, the Outlook/Mail option isn't there...and as others have said, this only happened to me after making Outlook the default mail client. Set Apple Mail as the default client again and everything works fine. WHY?!?!?!

The short answer is because Microsoft doesn't always follow all of Apple's developer guidelines, preferring to do some things with its own proprietary application programming interfaces instead of using the ones built into OS X. The builtin ones provide system level services like sharing, so unless Microsoft provides the equivalent service or decides to support the OS X version, the service won't be available in the app.

Oct 7, 2015 9:34 AM in response to LYKUNO

Dear all

this has helped to get all share menu options

1. open the terminal

2. go to terminal window

3. paste the following link

and just run , finally you got all menu sharing options , it worked

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchSe rvices.framework/Versions/A/Support/lsregister -kill -seed

Dec 8, 2015 4:01 AM in response to Grantarmy

the extra space is in the word LaunchServices. When you paste, it looks like LaunchSe rvices.


The full corrected text to paste is :


/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchSe rvices.framework/Versions/A/Support/lsregister -kill -seed

Once I figured it out, it worked. However, the problem came back sometime later and I had to run it again, so keep this handy in case you need to do it again.

UPDATE- When I just posted this message it looks like this forum is breaking the line in exact same place (after the "e" in "LaunchServices", so it might be the forum that is putting that extra space in so double check in NOTES or some other text editor before pasting.

You can also follow this link from Apple. you can copy the text from this page as well.

If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan - Apple Support

May 27, 2016 5:11 AM in response to jawdoc

"Mail" is missing from the share menu. When I go to the Extensions preferences in the System Preferences it is checked buy also grayed out.


I just helped someone with this exact problem. In trying to solve it I stumbled across this thread, but nobody here had the solution I came across on my own, so I thought I'd add mine for the sake of the other people sent here by Google.


This person had what you described: no Mail option in the share menu anywhere in the OS. How he differed from most of the people in this thread is that he uses Apple Mail (not Outlook), and he's always used Apple Mail. One day the option just...disappeared!


Eventually, on a whim, I just tried selecting another application as the default mail client, closing the settings window, opening it back up, and selecting Mail again.


That did it! That's all I needed to do in this instance. It might not work for everyone, but it did here. It's times like these that I'm glad Apple no longer uses the "it just works" slogan. Sometimes it just doesn't.

Jun 5, 2015 5:17 AM in response to Chris Gaskins

Chris Gaskins wrote:

Apple - any suggestions?

These forums are for users to help each other, not for requesting support from Apple. For bug reports & feature requests, use the form at https://www.apple.com/feedback/photos.html.


However, note that Microsoft will have to update Outlook to be compatible with the new Photos app. Apple cannot do it because it isn't their application.


See for example LarryHN's reply in No provision to e-mail pix using Photo and OutLook on my MBA?

May 31, 2016 5:49 AM in response to jawdoc

With regards to the question about attaching files to a new Outlook e-mail message directly from the Finder (via the Share menu):

1. The general consensus in this thread is that it only works for the native Apple Mail application (which must be set as your default e-mail client)

2. It is contingent upon Microsoft to integrate this feature into Outlook, which has yet to be done (I just upgraded to Outlook 2016 for Mac - v.15.22, and still no love)


In the meantime, I have succeeded to implement what I believe to be the most seamless work-around, which results in the same functionality via the "Services" menu (as opposed to the preferred "Share" menu):

1. Run Automator (this software comes bundled with Mac OS X)

2. Choose a type for your document - choose "Service", and click "Choose"

3. From the drop-down menus on top:
a. Service receives selected - choose "files or folders"

b. ... in - choose "Finder"

4. From the pane on the left, scroll down until you find "Create New Outlook Mail Message" - drag this to the large (blank) pane on the right

5. Save your Service by clicking File->Save (or Command+S)

a. Name your Service - I named mine "Send with Outlook"


Done.


To test / use, right-click on a file in your Finder, go to Services (at the bottom of the menu), and select "Send with Outlook" (or whatever you named your service in step 5.a. above)


I hope this helps until Microsoft natively integrates Outlook with the "Share" menu.


Cheers,

Doron

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Mail option is missing from share menu

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