Level 1

12 points

Mail option is missing from share menu

"Mail" is missing from the share menu. When I go to the Extensions preferences in the System Preferences it is checked buy also grayed out. On Apple.Com it clearly shows in the example that Mail is present in the Share dropdown menu. I verified that my Mail account is correct. I have also tried Apple's instructions on this page: If sharing options and Markup are missing after you install OS X Yosemite - Apple Support. Still nothing works. The Apple Help file even says this:

Share Menu

Select the items that you want in the Share menu, and in the Social widget in Today view in Notification Center.

The Share menu is available in several apps, including Safari, Contacts, and the Finder. If an item is selected, but you don’t see it in an app’s Share menu, then you can’t use that item to share in that particular app.
Only items that allow posting or messaging can appear in the Social widget.

So, it would seem from this that Mail is not available in Photos? I find that hard to believe. I would be nice to still be able to email a photo directly from the new Photos App. Any other help would be appreciated. Thank you.

Stan

G5, Mac OS X (10.4.10)

Posted on Apr 14, 2015 9:55 PM

Top-ranking reply

wowcool

Level 1

15 points

Posted on Jul 10, 2015 3:07 PM

The "Mail" share icon will only show if you are using Apple Mail as your default mail client _and_ Apple Mail is set as the "Default Email Reader" in Apple Mail.

Open Apple Mail, and goto preferences, under the general tab, the first selection is "Default Email Reader". If this is set to Gmail, or Outlook, etc, it wont show in the share menu in Photos. The solution is to add your email account to Apple Mail, and change this Default Email Reader selection to Apple Mail. Then, it will show in the share menu in Photos!

This is frustrating to say the least, as many of us don't want to use Apple Mail. After you add your Gmail account to Apple Mail ( or whatever account you actually want to send the email's with when you share photos ) you can configure Apple Mail to automatically send messages, or do them manually if you want to avoid downloading all your Imap emails, etc.

Hope this helps anyone who is wondering why such a basic feature isn't working. Apple, please fix this! 😉

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60 replies

Deadly1

Level 1

8 points

Oct 23, 2015 6:23 PM in response to specialized trek

Apple terminal solution worked perfectly!

Thank You SOOOO much. This problem was driving me crazy and everyone wanted to talk about other mail programs which I was not using. Hooray!

Dec 8, 2015 3:13 AM in response to Fineas

The same is happening to me -

Could you repaste the link that worked for you or explain where the extra space is.?

My terminal keeps saying No such File or directory

Dec 8, 2015 4:13 AM in response to Fineas

Brilliant

That worked -

Thanks so much.

cat631

Level 1

0 points

Jan 7, 2016 4:10 PM in response to Grantarmy

When I change my default AOL email over to Apple Mail, as soon as I leave the mail preference page it reverts back to AOL. How do I get it to stay on Apple Mail please?

Niche44

Level 1

8 points

Feb 22, 2016 1:16 AM in response to sherry4eva

This did help but doesn't allow Outlook, only Mail but better than nothing.

May 3, 2016 3:09 PM in response to jawdoc

I have this problem as well. I tried changing the default mail in the mail preferences to Mail, but it doesn't stick. It keeps going back to Thunderbird. Any ideas?

eyalnow

Level 1

8 points

May 28, 2016 5:29 PM in response to jawdoc

+1 apple - please fix this.

TripAcez

Level 1

4 points

May 30, 2016 4:24 AM in response to jawdoc

How can i delete the recents in the share menu. I have old contacts on there that i dont want to accidentally click on. Thanks!

Jun 3, 2016 10:30 AM in response to OzKenny83

https://support.apple.com/en-us/HT203129 solved my problem!

Aug 18, 2016 10:35 AM in response to LarryHN

Sorry, I simply want to use Apple Mail in Safari. I'll look for a different forum.

Burke102

Level 1

8 points

Dec 28, 2016 6:41 AM in response to wowcool

This worked perfectly. Finally. Thank you.

LarryHN

Level 10

106,322 points

Jan 22, 2017 11:25 AM in response to manofdogz

manofdogz wrote:

just to add to the frustration, Mail won't save my preferences - as soon as I close the default email reader goes back to outlook😠

Since this is not the Mail forum but the Photos for Mac forum you will most certainly have better luck if you post in the Mail forum

Jun 19, 2017 1:36 PM in response to Guilherme Bahia

Thanks jawdoc and Guilherme Bahia!

The Apple support note that you referenced worked for me.

This solution is also repeated in the succeeding posts by Matt Bianco, CMarcus007, and Sandy Truth.

Cheers,

Tim

LarryHN

Level 10

106,322 points

Sep 28, 2017 9:10 PM in response to gr8day1

Well since you have tired everything then by definition there is no solution available

and as to your useless RANT

I hate the way Apple is constantly making changes that upset the end user.

Apple has made no change to Sierra 10.12.6 for several months so this clearly is not the result of an Apple change

If yu want help stop the worthless editorials and incorrect claims and post accurate details and context and help is available - whith what you posted no one can figure out what your problem is much less help you solve it - read this article for help in learning how to post a good question that can be answered - Writing an effective Apple Support Communities question

manofdogz

Level 1

132 points

Jan 22, 2017 3:12 AM in response to jawdoc

just to add to the frustration, Mail won't save my preferences - as soon as I close the default email reader goes back to outlook😠

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Mail option is missing from share menu