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jawdoc Author

Level 1

12 points

Mail option is missing from share menu

"Mail" is missing from the share menu. When I go to the Extensions preferences in the System Preferences it is checked buy also grayed out. On Apple.Com it clearly shows in the example that Mail is present in the Share dropdown menu. I verified that my Mail account is correct. I have also tried Apple's instructions on this page: If sharing options and Markup are missing after you install OS X Yosemite - Apple Support. Still nothing works. The Apple Help file even says this:

Share Menu

Select the items that you want in the Share menu, and in the Social widget in Today view in Notification Center.

The Share menu is available in several apps, including Safari, Contacts, and the Finder. If an item is selected, but you don’t see it in an app’s Share menu, then you can’t use that item to share in that particular app.
Only items that allow posting or messaging can appear in the Social widget.

So, it would seem from this that Mail is not available in Photos? I find that hard to believe. I would be nice to still be able to email a photo directly from the new Photos App. Any other help would be appreciated. Thank you.

Stan

G5, Mac OS X (10.4.10)

Posted on Apr 14, 2015 9:55 PM

Top-ranking reply

wowcool

Level 1

5 points

Posted on Jul 10, 2015 3:07 PM

The "Mail" share icon will only show if you are using Apple Mail as your default mail client _and_ Apple Mail is set as the "Default Email Reader" in Apple Mail.

Open Apple Mail, and goto preferences, under the general tab, the first selection is "Default Email Reader". If this is set to Gmail, or Outlook, etc, it wont show in the share menu in Photos. The solution is to add your email account to Apple Mail, and change this Default Email Reader selection to Apple Mail. Then, it will show in the share menu in Photos!

This is frustrating to say the least, as many of us don't want to use Apple Mail. After you add your Gmail account to Apple Mail ( or whatever account you actually want to send the email's with when you share photos ) you can configure Apple Mail to automatically send messages, or do them manually if you want to avoid downloading all your Imap emails, etc.

Hope this helps anyone who is wondering why such a basic feature isn't working. Apple, please fix this! 😉

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60 replies

LarryHN

Level 10

106,124 points

Feb 22, 2016 8:29 AM in response to Niche44

For Outlook to work MS has to update it so it can be used with Photos - until they do mail is a workaround ot their slow development

ggloyd

Level 1

11 points

Mar 2, 2016 9:56 AM in response to sherry4eva

This solved the issue beautifully! Thank you.

mahaluza

Level 1

4 points

Mar 27, 2016 11:37 AM in response to jawdoc

The following solution solved this exact same problem on the Share Menu, which is the same for Photos and every application that can share content )Finder, etc.)

If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan - Apple Support

Hope it helps.

Miguel.

May 3, 2016 3:09 PM in response to jawdoc

I have this problem as well. I tried changing the default mail in the mail preferences to Mail, but it doesn't stick. It keeps going back to Thunderbird. Any ideas?

Dignan17

Level 1

4 points

May 27, 2016 5:11 AM in response to jawdoc

"Mail" is missing from the share menu. When I go to the Extensions preferences in the System Preferences it is checked buy also grayed out.

I just helped someone with this exact problem. In trying to solve it I stumbled across this thread, but nobody here had the solution I came across on my own, so I thought I'd add mine for the sake of the other people sent here by Google.

This person had what you described: no Mail option in the share menu anywhere in the OS. How he differed from most of the people in this thread is that he uses Apple Mail (not Outlook), and he's always used Apple Mail. One day the option just...disappeared!

Eventually, on a whim, I just tried selecting another application as the default mail client, closing the settings window, opening it back up, and selecting Mail again.

That did it! That's all I needed to do in this instance. It might not work for everyone, but it did here. It's times like these that I'm glad Apple no longer uses the "it just works" slogan. Sometimes it just doesn't.

eyalnow

Level 1

8 points

May 28, 2016 5:29 PM in response to jawdoc

+1 apple - please fix this.

LarryHN

Level 10

106,124 points

May 28, 2016 8:42 PM in response to eyalnow

Gosh - since Apple is not here not sure why you are posting here

You can tell the things here - http://www.apple.com/feedback/photos.html

TripAcez

Level 1

4 points

May 30, 2016 4:24 AM in response to jawdoc

How can i delete the recents in the share menu. I have old contacts on there that i dont want to accidentally click on. Thanks!

dnissimi

Level 1

4 points

May 31, 2016 5:49 AM in response to jawdoc

With regards to the question about attaching files to a new Outlook e-mail message directly from the Finder (via the Share menu):

1. The general consensus in this thread is that it only works for the native Apple Mail application (which must be set as your default e-mail client)

2. It is contingent upon Microsoft to integrate this feature into Outlook, which has yet to be done (I just upgraded to Outlook 2016 for Mac - v.15.22, and still no love)

In the meantime, I have succeeded to implement what I believe to be the most seamless work-around, which results in the same functionality via the "Services" menu (as opposed to the preferred "Share" menu):

1. Run Automator (this software comes bundled with Mac OS X)

2. Choose a type for your document - choose "Service", and click "Choose"

3. From the drop-down menus on top:
a. Service receives selected - choose "files or folders"

b. ... in - choose "Finder"

4. From the pane on the left, scroll down until you find "Create New Outlook Mail Message" - drag this to the large (blank) pane on the right

5. Save your Service by clicking File->Save (or Command+S)

a. Name your Service - I named mine "Send with Outlook"

Done.

To test / use, right-click on a file in your Finder, go to Services (at the bottom of the menu), and select "Send with Outlook" (or whatever you named your service in step 5.a. above)

I hope this helps until Microsoft natively integrates Outlook with the "Share" menu.

Cheers,

Doron

Jun 3, 2016 10:30 AM in response to OzKenny83

https://support.apple.com/en-us/HT203129 solved my problem!

Jul 26, 2016 4:20 PM in response to jawdoc

This article from Apple Support (If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan - Apple Support) is the only thing that restored all the share options. You simply copy and paste the command listed in the Terminal app.