Old (legacy) photo albums, many of them empty a still visible at icloud.com. I cannot see them on my mac or ios devices.
I have just moved from iPhoto to the new photos app and I am running le latest ios and Yosemite.
Hello everybody,
I don't know if anybody is still visiting this question, but I solved it.
check this out:
1 - go to you photos in icloud.com
2 - on the left you see sidebar that has multiple rows. Row #1 is called photos, row #2 album which is a folder with subfolders = your photo albums
3 - click on the row #2 that and now on the right (where you had your album opened a saw your photos) you should see those albums in an icon view
4 - simply click on any album you wish to delete and then on to top click on the trash can as you would to delete a photo
I worked for me. Hope it will for you.
m8
I logged out of icloud on my mac and logged back in again. Then the whole procedure started again and initially the empty folders were gone but overnight they have reappeared again.
Then I thought maybe its the photos in the recently deleted folders so I deleted all of those on each device but still no luck, empty albums are all still there in icloud.
I have the same issue but all my photos duplicated themselves and i can't get my phone or macbook to sync because my iCloud is not full because i have duplicate photos and videos. I went thru on iCloud.com on a computer and deleted all 600+ duplicated photos which freed up a bunch of room until my phone and mac book synced last night !!!! Now I have duplicate photos and don't know how to delete it on my macbook thru iCloud.com
As for the duplicate "Gemini" by MacPaw (http://macpaw.com/) used to be the best way to get rid of them in iPhoto, but for the moment it does not support the new Photos app (i hope they will fix it soon). If you don't want to wait try "Duplicate Annihilator for Photos" by Brattoo Propaganda Software (http://brattoo.com/). It is not as good as Gemini since it only marks duplicates in comment of a photo but not deletes it (as Gemini does).
BUT neither of the two apps solves the problem with ghost photo folders in iCloud unfortunately. Maybe MacPaw will solve that in CleanMyMac 3 in the near future, who knows...
Same problem here. However, I somehow did manage to delete one of the 8 ghost albums I have in the Photos app on iCloud. First I deleted all the photos from the album in the iCloud app. After that, the album appeared in my OS X Photos app. Then I was able to delete that one. One down, seven to go. Too bad this trick doesn't work for the other albums.
So Apple just have to give us a delete button on iCloud.com for albums. Or just get the syncing to work as it should.
Justin
I wonder if there is a way to write a collective letter to Apple? The problem with ghost albums must be solved!
For some people I am sure they can just ignore it but for me it is annoying. It must be simple for Apple to add a "Delete Folder" option at iCloud.com. I find this so frustrating and unfortunately I am spending more and more of my time trying to solve it. Doesn't anyone at Apple ever read these pages?
Last year I had the widely know problem with logic board failure with my MacBook Pro. Because the Apple store wouldn't help other than charging me for a new logic board, I wrote an email to Tim Cook. Frankly, the day after I got a call from Apple assuring me there was a replacement program in in the make and releasing in the near future. And it is fixed now.
To the point, back then a lot of other people did the same and I think it helped to speed up the process. So if the issue with the ghost albums persist, just send an email to Tim. And always give feedback (https://www.apple.com/feedback/photos.html. Apple actually does something with that.
<Edited by Host>
Thanks for the link, I didn't know that feedback page existed. I have left feedback there regarding this problem.
Anyone have any idea how to delete folders created by iOS apps that have been deleted? I turned off iCloud sharing prior to deleting the folder but they are still there. The strange thing is that some of them do not appear on my laptop or iPhone.
Commenting on my own comment but this problem has been fixed.
Really? How did you know that?
I just went to photos on my mac (or on ipad/iPhone) and all the ghost folders that were showing in icloud.com appeared there. I then deleted them on my mac and they have all gone away 🙂
It would seems so, try it.
how do i delete empty photo albums from icloud.com
