iCloud Photo Library Upload - Extremely Slow Uploads

Hi all,


My iCloud Photo Library uploads from the Photos app is extremely slow. I have about a 6 mbps upload connection but cloudd (the process that is uploading the photos) barely uses more than 200Kbps .. sometimes barely 10Kbps.


Has anyone seen this issue? Have tried combinations/permutations of repairing library, turning iCloud Photo Library off/on, signing out of iCloud etc ...


At this rate, it is going to take me years to upload 45K photos.


Thanks for any suggestions

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Apr 19, 2015 6:34 AM

Reply
53 replies

Apr 29, 2015 6:05 AM in response to NIBNIB

I guess the most one have the same problem. (I´ve an download rate of 14,88 Mbps and a real slow upload rate of 800 kbps, but the slow upload rates are quite normal in Germany). I knew it will take long and I´ve uploaded about 7.500 pix the last time. But since the last days and nights there is no upload any more. Photo says that it´s uploading 13.460 pix, but nothing happens. The counter is at that number for about 5 days now. Restarting router, TimeCapsule and iMac didn´t help, neither pausing and restarting upload.

Apr 29, 2015 6:42 AM in response to MacMuck

What has worked for me is restarting the router and restarting Photos periodically. Once a day.


To see if you are making progress on the photos upload in more granular detail, I monitor the files that cloudd is accessing:


lsof -c cloudd | grep filecache


I run this in a loop:


while [ 1 ]; do losf -c cloudd | grep file cache; date; sleep 5; done


If I see the same file being touched for a long time, it may be a matter of just pausing/resuming, bringing Photos app to the foreground, restarting router etc ..


Running above will also show you if you are uploading videos which will take a long time depending on your connection

Apr 29, 2015 10:39 AM in response to surajrai

I´m quite sure you´re inserting this command in the terminal, do you? (I´ve no real experiences with the mac terminal, the easy to use feeling was one reason for me to change from windows to mac). But when I´m typing this command in the terminal I´m receiving no answer. Any further help for me?

User uploaded file


Edit: When I´m using your loop-command I´m receiving the answer "no such file or command".

Apr 29, 2015 11:16 PM in response to Som - CA

I had this problem but found a solution which worked for me. I started the upload and then switch to the photos app on my iPhone 6 having switched off auto lock. The phone just sat there for 10 mins and all my photos were uploaded. You can see if they are being uploaded by looking at the little glittery symbol next to your wifi signal strength indicator. If the glittery circle appears then your photos are uploading. Hope this is clear and helps!

Jul 8, 2015 8:34 PM in response to HarryTheSpider69

I signed up for icloud's paid plan to store my media on icloud. Like everyone else here, I am seeing incredibly slow uploads on the Mac. I have about 5K worth of media and it has been 4 days, and so far, only 1K worth of media has been uploaded. The upload time feels like the 90s. Google's Photos upload is much snappier. Quite disappointed with this service. 😟

Sep 13, 2015 7:34 AM in response to Lothar Hagano

Lothar Hagano wrote:


It isn't any bandwidth issues as people were try to say. It's ridiculous but it seems that Photos app uploading photos only when it's visible and screen isn't locked. In the same network Android phone upload photos to their services in seconds.

Photos doe not ONLY upload when it is visible - it does only upload while the Mac is awake so set it not to sleep and keep connected to the internet and it willupload


As to your preferences for using an Android Phone - no problem - Photos is totally optional and if you do not like it you can use anything else you prefer - what hardware and what software you use if totally up to you, choose to use things you like rather than things you do not like


LN

Sep 13, 2015 8:13 AM in response to LarryHN

I said about other devices only to show that there are no bandwidth issues. And I'm talking about time which Photos need to transfer data from iPhone to Macbook through iCloud, while both of them are switch on and running. After iPhone screen is locked, for example for 5 minutes, in settings menu of Photos&Camera there is message "last synchronisation 5 minutes ago". After it, synchronisation is continued (animated icon near wifi icon on systembar). So there are no synchronisation from iPhone to iCloud while iPhone is locked.

Oct 5, 2015 8:41 AM in response to surajrai

i actually stopped with this service. slow slow slow, waited for days to upload only 1300 files of 9000. Sometimes nothing seems to happen. it is a pity as when it would work as it should work it could be a great service. now i'm stuck with a NAS in my home. Of course you can go to free services from google or flickr or what ever service but they all spam you with adds or you sell you data to others. There is no such thing as a free lunch after all.

When it comes to cloud services i'm always very disappointed in apple, they do not seem to get it right.

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iCloud Photo Library Upload - Extremely Slow Uploads

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