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my laptop (MacPro) is so slow, with the 'beachball' spinning and delays. Is this because I've got so much junk in files?

I have a MacBook Pro laptop and it's full of junk, I'm sure. Maybe that's the reason for it being slow and balky.

In applications like Microsoft Office 2008, it gives me fits! Herky-jerky responses, with the beachball spinning.

Is there any good way to clean it up and getting it running smoothly?

I'm not very tech-oriented--I just want to use it with less frustration.

Thanks.

MacBook Pro, Mac OS X (10.6.8), iPod Touch

Posted on Apr 21, 2015 5:09 AM

Reply
17 replies

May 10, 2015 2:53 AM in response to OGELTHORPE

This morning, I had to Force Quit Firefox. Here's the Etre info from the clipboard, as requested above. Looks like Mozy is still doing things. Don't really know how to turn it off, and what would happen if I did!

Hope it makes sense to someone!

Thanks.

JN


EtreCheck version: 2.2 (132)

Report generated 5/10/15, 5:42 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro Intel Core 2 Duo (aluminum unibody) (Mid 2009)

MacBook Pro - model: MacBookPro5,4

1 2.53 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 33 - SN = W05024G66BWZA


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1152 x 720


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 3 days 21:9:59


Disk Information: ℹ️

TOSHIBA MK3255GSXF disk0 : (250.06 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 243.09 GB (117.08 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 6.11 GB (6.10 GB free)


MATSHITADVD-R UJ-868


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]

[not loaded] com.wdc.driver.1394HP (1.0.9) [Click for support]

[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]


Launch Agents: ℹ️

[loaded] com.coupons.coupond.plist [Click for support]

[running] com.mozy.status.plist [Click for support]

[unknown] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.bombich.ccc.plist [Click for support]

[failed] com.mozy.backup.plist [Click for support] [Click for details]

[unknown] com.oracle.java.Helper-Tool.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

MyDriveConnect Application (/Applications/MyDriveConnect.app)

Firefox UNKNOWN (missing value)

Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)

MyTomTomSA UNKNOWN (missing value)

My Day Application (/Applications/Microsoft Office 2008/Office/My Day.app)

Microsoft Entourage Application (/Applications/Microsoft Office 2008/Microsoft Entourage.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Adobe Reader Application (/Applications/Adobe Reader.app)

WDQuickView UNKNOWN (missing value)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0


User internet Plug-ins: ℹ️

Picasa: Version: 1.0 [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

MozyHome [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 243.09 GB Disk used: 126.01 GB

Destinations:

Neely Backup [Local]

Total size: 499.06 GB

Total number of backups: 42

Oldest backup: 2013-03-27 20:11:30 +0000

Last backup: 2015-05-06 15:10:02 +0000

Size of backup disk: Adequate

Backup size 499.06 GB > (Disk used 126.01 GB X 3)


Top Processes by CPU: ℹ️

97% firefox

11% WindowServer

4% coreaudiod

0% plugin-container

0% taskgated


Top Processes by Memory: ℹ️

1.23 GB firefox

659 MB kernel_task

434 MB softwareupdated

197 MB plugin-container

188 MB Microsoft Entourage


Virtual Memory Information: ℹ️

155 MB Free RAM

7.85 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

May 10, 2015, 05:42:08 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054208_[redacted].cra sh

May 10, 2015, 05:41:57 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054157_[redacted].cra sh

May 10, 2015, 05:41:47 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054147_[redacted].cra sh

May 10, 2015, 05:41:36 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054136_[redacted].cra sh

May 10, 2015, 05:41:15 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054115_[redacted].cra sh

May 10, 2015, 05:41:05 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054105_[redacted].cra sh

May 10, 2015, 05:40:54 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054054_[redacted].cra sh

May 10, 2015, 05:40:43 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054043_[redacted].cra sh

May 10, 2015, 05:40:32 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054032_[redacted].cra sh

May 10, 2015, 05:40:22 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054022_[redacted].cra sh

May 10, 2015, 05:40:13 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054013_[redacted].cra sh

May 10, 2015, 05:40:01 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054001_[redacted].cra sh

May 10, 2015, 05:39:51 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-053951_[redacted].cra sh

May 10, 2015, 05:39:40 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-053940_[redacted].cra sh

May 10, 2015, 05:39:29 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-053929_[redacted].cra sh

May 10, 2015, 05:39:18 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-053918_[redacted].cra sh

May 10, 2015, 05:39:08 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-053908_[redacted].cra sh

May 10, 2015, 05:38:58 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-053858_[redacted].cra sh

May 10, 2015, 05:38:48 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-053848_[redacted].cra sh

May 9, 2015, 06:59:04 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-065904_[redacted].cra sh

May 9, 2015, 06:58:53 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-065853_[redacted].cra sh

May 9, 2015, 06:58:42 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-065842_[redacted].cra sh

May 9, 2015, 06:58:33 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-065833_[redacted].cra sh

May 9, 2015, 06:58:22 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-065822_[redacted].cra sh

May 9, 2015, 06:58:12 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-065812_[redacted].cra sh

May 9, 2015, 06:58:02 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-065802_[redacted].cra sh

May 9, 2015, 06:57:51 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-065751_[redacted].cra sh

May 9, 2015, 06:57:42 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-065742_[redacted].cra sh

May 9, 2015, 04:00:43 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-040043_[redacted].cra sh

May 9, 2015, 04:00:32 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-040032_[redacted].cra sh

May 9, 2015, 04:00:22 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-040022_[redacted].cra sh

May 9, 2015, 04:00:12 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-040012_[redacted].cra sh

May 9, 2015, 04:00:04 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-09-040004_[redacted].cra sh

May 8, 2015, 08:14:40 PM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-201440_[redacted].cra sh

May 8, 2015, 08:14:29 PM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-201429_[redacted].cra sh

May 8, 2015, 08:14:18 PM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-201418_[redacted].cra sh

May 8, 2015, 08:14:07 PM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-201407_[redacted].cra sh

May 8, 2015, 08:13:57 PM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-201357_[redacted].cra sh

May 8, 2015, 08:13:46 PM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-201346_[redacted].cra sh

May 8, 2015, 11:29:42 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-112942_[redacted].cra sh

May 8, 2015, 11:29:32 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-112932_[redacted].cra sh

May 8, 2015, 11:29:21 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-112921_[redacted].cra sh

May 8, 2015, 11:29:11 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-112911_[redacted].cra sh

May 8, 2015, 11:29:00 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-112900_[redacted].cra sh

May 8, 2015, 11:28:50 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-112850_[redacted].cra sh

May 8, 2015, 11:28:40 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-112840_[redacted].cra sh

May 8, 2015, 11:28:31 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-112831_[redacted].cra sh

May 8, 2015, 11:28:22 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-112822_[redacted].cra sh

May 8, 2015, 07:20:46 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-072046_[redacted].cra sh

May 8, 2015, 07:20:35 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-072035_[redacted].cra sh

May 8, 2015, 07:20:24 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-072024_[redacted].cra sh

May 8, 2015, 07:20:14 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-072014_[redacted].cra sh

May 8, 2015, 07:20:03 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-072003_[redacted].cra sh

May 8, 2015, 07:19:53 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-071953_[redacted].cra sh

May 8, 2015, 07:19:42 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-071942_[redacted].cra sh

May 8, 2015, 07:19:32 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-071932_[redacted].cra sh

May 8, 2015, 07:19:21 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-071921_[redacted].cra sh

May 8, 2015, 07:19:10 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-071910_[redacted].cra sh

May 8, 2015, 07:19:00 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-08-071900_[redacted].cra sh

May 7, 2015, 06:45:15 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064515_[redacted].cra sh

May 7, 2015, 06:45:05 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064505_[redacted].cra sh

May 7, 2015, 06:44:54 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064454_[redacted].cra sh

May 7, 2015, 06:44:43 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064443_[redacted].cra sh

May 7, 2015, 06:44:33 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064433_[redacted].cra sh

May 7, 2015, 06:44:22 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064422_[redacted].cra sh

May 7, 2015, 06:44:13 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064413_[redacted].cra sh

May 7, 2015, 06:44:01 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064401_[redacted].cra sh

May 7, 2015, 06:43:51 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064351_[redacted].cra sh

May 7, 2015, 06:43:42 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-064342_[redacted].cra sh

May 7, 2015, 06:14:10 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061410_[redacted].cra sh

May 7, 2015, 06:13:49 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061349_[redacted].cra sh

May 7, 2015, 06:13:39 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061339_[redacted].cra sh

May 7, 2015, 06:13:28 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061328_[redacted].cra sh

May 7, 2015, 06:13:18 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061318_[redacted].cra sh

May 7, 2015, 06:13:07 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061307_[redacted].cra sh

May 7, 2015, 06:12:57 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061257_[redacted].cra sh

May 7, 2015, 06:12:46 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061246_[redacted].cra sh

May 7, 2015, 06:12:36 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061236_[redacted].cra sh

May 10, 2015, 05:41:26 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-10-054126_[redacted].cra sh

May 7, 2015, 06:14:00 AM /Library/Logs/DiagnosticReports/MozyHomeBackup_2015-05-07-061400_[redacted].cra sh

May 10, 2015 7:29 AM in response to Jean N

Mozy doesn't appear to be doing much other than crashing a lot.


From http://support.mozy.com/articles/en_US/FAQ/How-do-I-uninstall-the-Mozy-software


To uninstall Mozy on a Mac:

  1. Hold the Option key on your machine and click on the Mozy icon in your upper menu bar
  2. Select Uninstall
  3. Deselect the Save logs and configuration checkbox
  4. Click Uninstall

Try that.


If you purchased Mozy perhaps they can provide some assistance. Otherwise, determine if you can get a refund.


I don't know of any subscription-based, third party offsite backup services that run well on Macs.

my laptop (MacPro) is so slow, with the 'beachball' spinning and delays. Is this because I've got so much junk in files?

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