Hi thomas_r. Thank for your reply
I haven't installed any anti-virus software and i did restart after running AdwareMed.
I have installed http://etresoft.com/etrecheck report copied below.
Before receiving your help i installed Firefox to try and log onto Sky and it works fine?, so does that indicated the problem is with my Safari?
Best regards
EtreCheck version: 2.2 (132)
Report generated 4/22/15, 8:11 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 18:42:57
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 940.00 GB (576.91 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 59.34 GB (17.38 GB free)
PIONEER DVD-RW DVRTS09
USB Information: ℹ️
HP Photosmart B110 series
Apple Inc. Built-in iSight
Elgato EyeTV Hybrid
Western Digital My Passport 0748 2 TB
EFI (disk1s1) <not mounted> : 210 MB
My Passport for Mac (disk1s2) /Volumes/My Passport for Mac : 2.00 TB (58.71 GB free)
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USB-64HP (1.0.3) [Click for support]
[not loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.14) [Click for support]
/Applications/SoundTap.app
[not loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1 - SDK 10.6) [Click for support]
/System/Library/Extensions
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Click for support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Click for support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
Launch Agents: ℹ️
[running] com.canon.MFManager.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[running] com.epson.Epusp.plist [Click for support]
[failed] com.epson.epw.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
[loaded] com.westerndigital.ErasePrivilegedHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.jdibackup.ZipCloud.autostart.plist [Click for support] [Click for details]
[failed] com.jdibackup.ZipCloud.backupstart.plist [Click for support] [Click for details]
[running] com.spotify.webhelper.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
ImageTransferUtility Application (/Applications/Canon Utilities/ImageTransferUtility/ImageTransferUtility.app)
EyeTV Helper Application (/Library/Application Support/EyeTV/EyeTV Helper.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
AdBlock
Google Toolbar
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 940.00 GB Disk used: 363.09 GB
Destinations:
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 80
Oldest backup: 2014-01-03 00:19:41 +0000
Last backup: 2015-04-21 20:12:14 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 363.09 GB X 3)
Top Processes by CPU: ℹ️
8% coreduetd
5% WindowServer
1% fontd
0% syslogd
0% taskgated
Top Processes by Memory: ℹ️
915 MB kernel_task
602 MB iTunes
492 MB com.apple.MediaLibraryService
418 MB softwareupdated
418 MB Google Chrome Helper(8)
Virtual Memory Information: ℹ️
3.98 GB Free RAM
8.02 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 21, 2015, 01:26:43 PM Self test - passed
Apr 20, 2015, 10:15:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/System Preferences_2015-04-20-221523_[redacted].crash
Apr 20, 2015, 09:52:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-04-20- 215205_[redacted].crash
Apr 20, 2015, 09:04:57 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210457_[redacted].crash
Apr 20, 2015, 09:04:47 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210447_[redacted].crash
Apr 20, 2015, 09:04:36 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210436_[redacted].crash
Apr 20, 2015, 09:04:16 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210416_[redacted].crash
Apr 20, 2015, 09:04:05 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210405_[redacted].crash
Apr 20, 2015, 09:03:55 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210355_[redacted].crash
Apr 20, 2015, 09:03:44 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210344_[redacted].crash
Apr 20, 2015, 09:03:33 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210333_[redacted].crash
Apr 20, 2015, 09:03:22 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210322_[redacted].crash
Apr 20, 2015, 09:03:13 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210313_[redacted].crash
Apr 20, 2015, 09:03:01 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210301_[redacted].crash
Apr 20, 2015, 09:02:51 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210251_[redacted].crash
Apr 20, 2015, 09:02:40 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210240_[redacted].crash
Apr 20, 2015, 09:02:30 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210230_[redacted].crash
Apr 20, 2015, 09:02:20 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210220_[redacted].crash
Apr 20, 2015, 09:02:09 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210209_[redacted].crash
Apr 20, 2015, 09:01:59 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210159_[redacted].crash
Apr 20, 2015, 09:01:48 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210148_[redacted].crash
Apr 20, 2015, 07:18:14 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-20-191814_[ redacted].cpu_resource.diag [Click for details]
Apr 20, 2015, 08:32:11 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083211_[redacted].crash
Apr 20, 2015, 08:32:00 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083200_[redacted].crash
Apr 20, 2015, 08:31:50 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083150_[redacted].crash
Apr 20, 2015, 08:31:40 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083140_[redacted].crash
Apr 20, 2015, 08:31:29 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083129_[redacted].crash
Apr 20, 2015, 08:31:19 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083119_[redacted].crash
Apr 20, 2015, 08:30:58 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083058_[redacted].crash
Apr 20, 2015, 08:30:38 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083038_[redacted].crash
Apr 20, 2015, 08:30:27 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083027_[redacted].crash
Apr 20, 2015, 08:30:06 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083006_[redacted].crash
Apr 20, 2015, 08:29:56 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-082956_[redacted].crash
Apr 20, 2015, 08:29:36 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-082936_[redacted].crash
Apr 20, 2015, 08:29:25 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-082925_[redacted].crash
Apr 20, 2015, 08:29:05 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-082905_[redacted].crash
Apr 20, 2015, 06:17:57 AM /Library/Logs/DiagnosticReports/discoveryd_2015-04-20-061757_[redacted].cpu_res ource.diag [Click for details]
Apr 20, 2015, 09:04:27 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210427_[redacted].crash
Apr 20, 2015, 09:01:37 PM /Library/Logs/DiagnosticReports/launch_2015-04-20-210137_[redacted].crash
Apr 20, 2015, 08:31:09 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083109_[redacted].crash
Apr 20, 2015, 08:30:48 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083048_[redacted].crash
Apr 20, 2015, 08:30:17 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-083017_[redacted].crash
Apr 20, 2015, 08:29:46 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-082946_[redacted].crash
Apr 20, 2015, 08:29:15 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-082915_[redacted].crash
Apr 20, 2015, 08:28:54 AM /Library/Logs/DiagnosticReports/launch_2015-04-20-082854_[redacted].crash