Jason Gillet

Q: Videos insterted into Keynote Lost linkage when Relaunch Program

Keynote V. 6.5.3 (2151)

I discovered a Major issue when working with video in the latest build. I have created a rather large Keynote session (274 slides) for an awards show. The content is made up of H.264 files that I insert into a page. I placed all my videos into the presentation and didn't realized the videos were not being embedded so the files are just being linked to the project. I closed the project for the night and then relaunched the project in the morning. All my videos no longer link only leaving a blank frame. If I try to reinsert the content of I get "The movie "?????" couldn't be inserted." This has happened twice. I then have to open each video up in QT pro and re-save as different name.

 

Is there any way to resolve this? Or is this a big Bug!!!!

I have used Keynote for the last 8 years on this project for a Major Awards event at Lincoln center and I have never had this issue.

Mac Book Pro, Mac OS X (10.5.4)

Posted on Apr 23, 2015 6:48 AM

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Q: Videos insterted into Keynote Lost linkage when Relaunch Program

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  • by Gary Scotland,

    Gary Scotland Gary Scotland Apr 24, 2015 2:00 PM in response to Jason Gillet
    Level 6 (14,328 points)
    Desktops
    Apr 24, 2015 2:00 PM in response to Jason Gillet

    This happens when video is and the original files are moved or deleted.

     

    1 - Keynote Preferences > General > select the option to Copy Audio and Movies into project

    2 - Start a new presentation and add the video files into the project again

  • by Jason Gillet,

    Jason Gillet Jason Gillet Apr 24, 2015 2:06 PM in response to Gary Scotland
    Level 1 (6 points)
    Apr 24, 2015 2:06 PM in response to Gary Scotland

    Hi Gary,

     

    Thanks for the response. This makes sense however, the original files were not moved or deleted. I have now set the project up to embed the files but this shouldn't happen regardless.

     

    Thanks,

  • by Michael Sidoric,

    Michael Sidoric Michael Sidoric Apr 29, 2015 8:03 AM in response to Jason Gillet
    Level 2 (365 points)
    Apr 29, 2015 8:03 AM in response to Jason Gillet

    Actually, if any attribute of the file is changed – the link will be lost: name, version, location, etc.

    I embed videos into Keynote almost daily – and never have issues unless I'm in a hurry and forget to re-import a revised edit.

     

    Video playback in Keynote is much more predictable than any other presentation software on the market.

     

    Want foolproof?  Embed the video directly into Keynote – or create a single folder for your presentation that contains everything, and move that to your playback computer – or store on iCloud.

  • by gillian smith1,

    gillian smith1 gillian smith1 May 1, 2015 2:33 PM in response to Jason Gillet
    Level 1 (20 points)
    Mac OS X
    May 1, 2015 2:33 PM in response to Jason Gillet

    I have the same problem. Previously as long as the filename was not changed the program would find the movies or ask you to find them and reinstate the link.

    I had the movies in a folder in the same folder as the presentation but they still were not found.

    It is crazy to have to keep the movies in the exact same location. I build presentations from material I have used before, so I have a folder of movies going back several years which I insert in new presentations. I don't want to have to make copies for each presentation. It all worked fine before, even when I did spring cleaning and moved things about.

    A big presentation used to be very slow to save if all the movies were embedded. And it makes a very big file.

    However, the new interface is very nice.

  • by Michael Sidoric,

    Michael Sidoric Michael Sidoric May 1, 2015 8:33 PM in response to gillian smith1
    Level 2 (365 points)
    May 1, 2015 8:33 PM in response to gillian smith1

    Actually, I am unable to replicate your issue here on Mac OS 10.10.3 and Keynote 5.5.3 (2151).

    Just tried un-embedded files with links to external video and media files and they all played back perfectly. Even after quitting Keynote and re-booting – there was no issue playing back media that was not imported and embedded.

    You might want to repair disk permissions, or perhaps – delete and re-download your version of Keynote, in case there is a program fault.

    Sorry that I cannot replicate your experience here and offer more help.

  • by sxw,

    sxw sxw Jul 1, 2015 4:19 AM in response to Jason Gillet
    Level 1 (0 points)
    Jul 1, 2015 4:19 AM in response to Jason Gillet

    I have the same problem with Keynote 6.2 (1861) on Yosemite 10.10.2.  I did not move or touch the linked video files.   When I close and reopen my Keynote, I see the error message: "Some external movies are missing because they are no longer available." 


    When I try to drag one of those source video files from the Desktop into the Keynote slide where its proxy still image still appears, I get the error "The move ___ couldn't be inserted."


    Even when I use Keynote to save a working version to a zip, then open the zip copy, I get the same error.

  • by Gary Scotland,

    Gary Scotland Gary Scotland Jul 1, 2015 4:33 AM in response to sxw
    Level 6 (14,328 points)
    Desktops
    Jul 1, 2015 4:33 AM in response to sxw

    I have the same problem with Keynote 6.2 (1861) on Yosemite 10.10.2.

     

    Keynote 6.2 is incompatible with Yosemite.  Confirm you are using Yosemite; (Apple Menu > About This Mac) and update to Keynote version 6.5.3

     

    To prevent issues with linking to media files:

    1 - Keynote Preferences > General > select the option to Copy Audio and Movies into project

    2 - delete the movies from slides that do not play

    3 - add the movies on to the slides again

  • by sxw,

    sxw sxw Jul 1, 2015 7:24 AM in response to Gary Scotland
    Level 1 (0 points)
    Jul 1, 2015 7:24 AM in response to Gary Scotland

    Thanks a lot Gary.   I updated.   That's good going forward.

     

    However, must I manually re-link ALL the videos / media objects in slideshows created under Keynote version 6.2?

    Or only those that I tried to link in Keynote 6.2 under Yosemite?

    What about videos linked under Keynote 6.2 under Mavericks?


    Your manual solution would be a prohibitive amount of work since I have O(1000) linked videos on O(100) Keynote files.  


    I hope Keynote 6.5.3 will automatically re-find external linked video files if they have not been moved in the directory tree...

    If not, how can I automatically re-link video files?


    Thanks!

  • by Gary Scotland,

    Gary Scotland Gary Scotland Jul 2, 2015 4:15 AM in response to sxw
    Level 6 (14,328 points)
    Desktops
    Jul 2, 2015 4:15 AM in response to sxw

    To relink to a QuickTime file:   Inspector > Animate > Movie and click the replace button which will bring up the folder where the file is located.

  • by CarlEmail,

    CarlEmail CarlEmail Sep 13, 2015 2:52 AM in response to Jason Gillet
    Level 1 (0 points)
    Sep 13, 2015 2:52 AM in response to Jason Gillet

    I have the same problem with Keynote 6.5.3 on OS X 10.10.5.

     

    When I reopen a keynote file I get the message "Some external movies are missing [...]" but I have not touched the movie files. In fact, all I have done is close the keynote file and opned it again, within seconds.

     

    If I try to import or replace the "missing" movie files I get the message "The movie <X> could not be inserted".

     

    I have many presentations and embeding video takes up a lot of space, so I do not want to embed the video files.

     

    The videos are sotred in H264 encoded .mov files.

     

    Is this a bug?

  • by Gary Scotland,

    Gary Scotland Gary Scotland Sep 13, 2015 4:28 AM in response to CarlEmail
    Level 6 (14,328 points)
    Desktops
    Sep 13, 2015 4:28 AM in response to CarlEmail

    I do not want to embed the video files.

     

    This can happen when the original video file is renamed, moved or deleted, when doing this, the hyperlink is incorrect and won't action.

  • by CarlEmail,

    CarlEmail CarlEmail Sep 15, 2015 4:06 AM in response to Gary Scotland
    Level 1 (0 points)
    Sep 15, 2015 4:06 AM in response to Gary Scotland

    I am NOT renaming, moving or deleting my video files. That is the whole point.

     

    Anyway. I tried to move the Keynote app out form the Applications folder and now video links are suddenly preserved like they should. Can anyone explain to me why that is?

     

    ~ce

  • by Gary Scotland,

    Gary Scotland Gary Scotland Sep 15, 2015 7:10 AM in response to CarlEmail
    Level 6 (14,328 points)
    Desktops
    Sep 15, 2015 7:10 AM in response to CarlEmail

    Moving the application deleted the Keynotes preference settings, good to hear that worked and hope it continues to do so.

    Best to move Keynote back to applications as it will cause other problems later on if left outside of its natural home, Mac Applications are designed to be installed and used from the Applications folder.

  • by kapser,

    kapser kapser Sep 15, 2015 1:02 PM in response to Jason Gillet
    Level 1 (0 points)
    Sep 15, 2015 1:02 PM in response to Jason Gillet

    I have the same problem. I didn't move Keynote, didn't move the files. But when I open my project I get "Some external movies are missing because they're not longer available".

     

    Yosemite 10.10.5

    Keynote 6.5.3

     

    It is really annoying because it happend already a few times just before a actually had to give that presentation.

     

    It really seems a bug, because I didn't change my way of working with Keynote the last years and now suddenly I get these problems. I don't like to embed media, because I make presentations in multiple languages.

     

    Another problem is that a lot of time it just refuses to save the file. The only way to get around is to duplicate (how annoying Apple to remove 'save as') the presentation.

     

    I got almost so frustrated that I was thinking moving back to Powerpoint.

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