Is AskMate LLC a legitimate Mac security fixing company?

As I was using my Safari to browse, I got a window which said something to the effect that my security had been breeched. For help, call (877)899-1824. They sent me a 6-digit code and were able to get into my whole computer. Name: Ask Mate LLC. They seemed to fix everything, but then, did they have a part in creating it? Who are they? Everyone sounded east Indian. They are located, supposedly, in Delaware. They wanted payment by check!


Are they ligit????

MacBook Pro (17-inch Early 2011)

Posted on Apr 25, 2015 12:57 PM

Reply
23 replies

Apr 25, 2015 1:02 PM in response to captmarnie

Never, ever, ever respond to one of those popup messages. It is/was a scam. If you allowed them access to your computer, you should consider it compromised. Change ALL passwords for any account that you may have accessed from that computer. Restore your computer using a recent backup to a point prior to allowing the scammers access. If you divulged any financial information, contact your ban immediately and inform them of the scam.

May 2, 2015 8:30 PM in response to stedman1

I had the same situation today. I called for support and was given the Ask Mate llc contact. It seems the problem with the safari browser is OK now.

I was told to send a check for $450 to Ask Mate llc in Willmington. I even questioned the person Sam whether they were responsible for the browser problem.

What will happen if I don't mail the check to Ask Mate?

IMac 2011

May 2, 2015 8:53 PM in response to stevejobsfan0123

No, I will not send the check to Ask Mate llc. What shall I do if they send me an invoice as they said they would.

Also, should I inform my bank that Ask Mate has a photo of the check I was to send them and the check with the check no. This was done by using my Imac camera. Also, I can’t seem to get rid of Sleipnir Browser Ask Male llc has inserted on my IMac. Please help.

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Is AskMate LLC a legitimate Mac security fixing company?

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