Apple Watch not getting notifications

My Watch is set to mirror my phone in terms of Mail and Message notifications, but the Watch is not getting them. My texts and e-mails arrive on the Watch, but I do not get the notifications I expect. Any thoughts? Thanks!


[Re-Titled by Moderator]

Watch Sport 42mm, iOS 8.3

Posted on Apr 26, 2015 7:39 AM

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Posted on Nov 13, 2016 4:43 AM

Here is what worked for me.


Hi,


I never had this problem until I moved over to an iPhone 7 and I could not figure out how to get it back. Prior to this, the processed worked exactly like Apple described it. Notifications on your Apple Watch - Apple Support


Since upgrading, my main concern was with apps like Whatsapp and instamessage messages going completely silent on the phone and watch even though everything else would notify me. I tried many apparent 'fixes' and settings change but in the end, after two months of disappointment, I found "my" fix today.... 'force restart' the Apple Watch...!!!

You do this by pressing and holding both the side button and digital crown for at least 10 seconds until the apple logo appears. Restart your Apple Watch - Apple Support


Since doing this, my problem is gone and the notification sound process works as I remembered. Hopefully it last long term and I won't have to force restart every time just to fix this.


(p.s. for a few minutes after the force restart, I was getting sound notifications on both the phone and watch at the same time even though the phone was locked and the watch was unlocked and on my wrist. It did not repeat after a while though)

59 replies

Jun 20, 2015 9:46 AM in response to Flopco

so i have same problem

here are my observations

note it might be a buggy software from the developer or buggy ios issue that causes problem, i'm unable to tell who the culprit is


I use an app called Lumy- as a photographer i find it helpful to get a nitification 1 hour prior to golden hour.

iphone apple watch app has been told to mirror the app, its on glances and isntalled on watch.

i launch the app on iphone and tell it to notify me, thus notification is setup.


so on day one i get a notification.

but next day notification never comes back


so for some reason the app clears its notification meaning it wont alert me anymore

i have to open the app on iphone each day to set it up yet again


what causes it to reset? i dont know

so if you are having issues with no notifications check the app on iphone to see if ti needs setting up again.

Jul 2, 2015 4:40 PM in response to Flopco

Ok I spent like 3 hours troubleshooting trying to get my GMAIL account emails to go through as notifications on my watch using the default APPLE MAIL app and it WILL NOT WORK. You need download the INBOX app by Google and then configure notifications on your iPhone and Apple watch to get INSTANTLY NOTIFIED WHEN YOU HAVE A NEW EMAIL. I've honestly tried every combination of getting it to work on the default APPLE MAIL app and NOTHING did the trick, seem like either APPLE or GOOGLE is being stubborn in this partnership.

Oct 23, 2015 5:21 PM in response to brushstillwater

Problem solved, Brushstillwater, yes, but it doesn't change the fact that every new user with whom I have personal knowledge has been blindsided the by "no notifications when phone is unlocked" issue. When you first get the watch you are invariably playing with the phone at the same time, messing with apple watch app, etc.. You won't get notifications at that time, which is when you are most interested in seeing them to see how the watch works. There should be a prominent warning about this in the box. But Apple won't give you any information in the box. It's in the manual, I know, but the apple watch is more complicated and less user friendly than the iPhone in certain respects and Apple should do more to help the new user with a "quick glance" card or something.


I also find that the "mirror my iPhone" setting does not always produce the results that one might expect intuitively, not sure why.


I'm a big fan of this watch, by the way.

Dec 23, 2015 5:49 AM in response to Flopco

Fixed mine. I was getting all notifications on Watch except mail. Tried reset, restart, turning off cover to mute, etc. Finally, I realized Watch was set to Mirror my iPhone. I don't like receiving notifications on my iPhone lock screen, so I have those turned off on my phone. Apparently, that prevents the notification from coming through on Watch. To fix, do the following in Watch app on iPhone:


1. Navigate to My Watch > Notifications > Mail

2. Select "Custom" instead of "Mirror my iPhone"

3. Turn on "Show Alerts"

4. Tap each mail account and choose if you want to receive alerts, and if you do, select the type(s) you wish to receive.


Hope this helps.

Dec 27, 2015 10:11 PM in response to Flopco

Notifications are shown on the watch only if you wear it, “wrist detection” must be on to identify that the watch is on your wrist. It is set on My Watch > General > Wrist Detection

After struggling with it I have strangely enough found out that on my watch wrist detection is on when the app shows that it is switched off - the switch position is the oposite of what it should be . Once I changed it to "off" all the notifications are active, wake screen on lift wrist is functional .. etc.

To test your watch enable Passcode and see if on watch sleep it gets locked while on your wrist, if this happens change position of the wrist detection switch.

Mar 3, 2016 6:52 AM in response to Flopco

Hello,


I've not been getting any third-party notifications on my watch any more. iMessages are being pushed (Apple Mail is disabled because I have Spark managing my e-Mails). Have had this problem for a week now. No idea what happened. Tried everything from turning the cover to mute setting off and on again to completely unlink and re-link the watch to my phone. I even turned every Webapp (Groupme, Whatsapp, FB, whatever) off which hadn't been a problem anyway before. No chance. What am I supposed to do?


Thanks.

May 25, 2016 10:09 AM in response to Flopco

I have been having the same issue. I wasn't receiving notifications for my Calendar events.

My watch was set to notify and my phone notifications were all on too. It was driving me mad.



I made sure my watch app had alerts on and also my phone had calendar notifications on.



The last place I looked was on my phone in settings and under sounds, I scrolled down to calendar alerts and saw that there was a sound alert but vibration was set to none.



I don't remember changing this myself so I'm not sure if it's default. But anyway.... It's working now.



Hope this helps



iPhone 6 - 9.3.2

42mm sport.

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Apple Watch not getting notifications

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