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Apple Watch not getting notifications

My Watch is set to mirror my phone in terms of Mail and Message notifications, but the Watch is not getting them. My texts and e-mails arrive on the Watch, but I do not get the notifications I expect. Any thoughts? Thanks!


[Re-Titled by Moderator]

Watch Sport 42mm, iOS 8.3

Posted on Apr 26, 2015 7:39 AM

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Posted on Sep 29, 2017 2:42 PM

Hi just spent 3 hours with tech support trying to solve this on a brand new series 3 with iPhone 7 Plus. The result was senior level support saying that if I had a passcode on ( for security as is recommended) then email and text notifications would be disabled. If this is true it is a huge design flaw. Security of a passcode should never have to be left off. If you can’t get email notifications while phone is in pocket what is the point? This can’t be right!

59 replies

May 6, 2015 7:50 PM in response to smaugnaut

EExactly right. If my phone is open and on, no notifications. With my phone in my pocket, works like a charm. Like so many people with a new watch, we want to see things happen and we have the phone on. The watch doesn't work. I read a forum and went to the hassle or re pairing my phone. No help. That's because my phone was one. Problem solved.

Jun 15, 2015 4:00 AM in response to Flopco

Hey Guys, Anyone not getting notifications should try to switch off wrist detection in the general settings tab on the apple watch app on the iPhone. I have not been getting notifications of any sort until I switched that feature off, I am now getting all my notifications. I tried everything all sorts of resets and this is what fixed it for me.


If this fix does work for you then I believe that your infra red sensor which detects your wrist is not working properly.

Jun 20, 2015 9:46 AM in response to Flopco

so i have same problem

here are my observations

note it might be a buggy software from the developer or buggy ios issue that causes problem, i'm unable to tell who the culprit is


I use an app called Lumy- as a photographer i find it helpful to get a nitification 1 hour prior to golden hour.

iphone apple watch app has been told to mirror the app, its on glances and isntalled on watch.

i launch the app on iphone and tell it to notify me, thus notification is setup.


so on day one i get a notification.

but next day notification never comes back


so for some reason the app clears its notification meaning it wont alert me anymore

i have to open the app on iphone each day to set it up yet again


what causes it to reset? i dont know

so if you are having issues with no notifications check the app on iphone to see if ti needs setting up again.

Jul 2, 2015 4:40 PM in response to Flopco

Ok I spent like 3 hours troubleshooting trying to get my GMAIL account emails to go through as notifications on my watch using the default APPLE MAIL app and it WILL NOT WORK. You need download the INBOX app by Google and then configure notifications on your iPhone and Apple watch to get INSTANTLY NOTIFIED WHEN YOU HAVE A NEW EMAIL. I've honestly tried every combination of getting it to work on the default APPLE MAIL app and NOTHING did the trick, seem like either APPLE or GOOGLE is being stubborn in this partnership.

Sep 25, 2015 10:22 PM in response to MavisDraculasIphone

Wow, this actually seems to have worked around the problem that started for me after upgrading to an iPhone 6S Plus… It'd be nice to know what's going on so I can re-enable the feature. I'd try resetting my Watch but I just went through the verification gauntlet with Apple Pay. 😝


Tip: If upgrading from an iPhone 5S, re-add your cards using the Wallet app, and then use the Watch app to add your cards from the Wallet app to your Watch. Do not re-add cards using only the Watch app because it doesn't work, or at least didn't work for me (even though it seems like a valid use case since Apple allows it).


Thanks!

Oct 22, 2015 6:20 PM in response to Jeff Pritchard

I do not know if this will help anyone out there, but, I went through the whole I couldn't get notifications on the watch no matter what I did... After 3 watches and no help from the geniuses at the Apple store I made it a quest. It seems that because of the tattoos on my arm it messes with the way the watch detects my wrist, pulse etc. So if I turn off wrist detection everything works fine (more or less). Heart rate monitor is pretty much useless and I can not use the watch for Apple Pay nor does it lock when I take it off, but I can live with all that. It is still in the gadget fascination phase.

Apple Watch not getting notifications

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