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Apple Watch not getting notifications

My Watch is set to mirror my phone in terms of Mail and Message notifications, but the Watch is not getting them. My texts and e-mails arrive on the Watch, but I do not get the notifications I expect. Any thoughts? Thanks!


[Re-Titled by Moderator]

Watch Sport 42mm, iOS 8.3

Posted on Apr 26, 2015 7:39 AM

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Posted on Sep 29, 2017 2:42 PM

Hi just spent 3 hours with tech support trying to solve this on a brand new series 3 with iPhone 7 Plus. The result was senior level support saying that if I had a passcode on ( for security as is recommended) then email and text notifications would be disabled. If this is true it is a huge design flaw. Security of a passcode should never have to be left off. If you can’t get email notifications while phone is in pocket what is the point? This can’t be right!

59 replies

Oct 23, 2015 5:21 PM in response to brushstillwater

Problem solved, Brushstillwater, yes, but it doesn't change the fact that every new user with whom I have personal knowledge has been blindsided the by "no notifications when phone is unlocked" issue. When you first get the watch you are invariably playing with the phone at the same time, messing with apple watch app, etc.. You won't get notifications at that time, which is when you are most interested in seeing them to see how the watch works. There should be a prominent warning about this in the box. But Apple won't give you any information in the box. It's in the manual, I know, but the apple watch is more complicated and less user friendly than the iPhone in certain respects and Apple should do more to help the new user with a "quick glance" card or something.


I also find that the "mirror my iPhone" setting does not always produce the results that one might expect intuitively, not sure why.


I'm a big fan of this watch, by the way.

Dec 23, 2015 5:49 AM in response to Flopco

Fixed mine. I was getting all notifications on Watch except mail. Tried reset, restart, turning off cover to mute, etc. Finally, I realized Watch was set to Mirror my iPhone. I don't like receiving notifications on my iPhone lock screen, so I have those turned off on my phone. Apparently, that prevents the notification from coming through on Watch. To fix, do the following in Watch app on iPhone:


1. Navigate to My Watch > Notifications > Mail

2. Select "Custom" instead of "Mirror my iPhone"

3. Turn on "Show Alerts"

4. Tap each mail account and choose if you want to receive alerts, and if you do, select the type(s) you wish to receive.


Hope this helps.

Dec 27, 2015 10:11 PM in response to Flopco

Notifications are shown on the watch only if you wear it, “wrist detection” must be on to identify that the watch is on your wrist. It is set on My Watch > General > Wrist Detection

After struggling with it I have strangely enough found out that on my watch wrist detection is on when the app shows that it is switched off - the switch position is the oposite of what it should be . Once I changed it to "off" all the notifications are active, wake screen on lift wrist is functional .. etc.

To test your watch enable Passcode and see if on watch sleep it gets locked while on your wrist, if this happens change position of the wrist detection switch.

Mar 3, 2016 6:52 AM in response to Flopco

Hello,


I've not been getting any third-party notifications on my watch any more. iMessages are being pushed (Apple Mail is disabled because I have Spark managing my e-Mails). Have had this problem for a week now. No idea what happened. Tried everything from turning the cover to mute setting off and on again to completely unlink and re-link the watch to my phone. I even turned every Webapp (Groupme, Whatsapp, FB, whatever) off which hadn't been a problem anyway before. No chance. What am I supposed to do?


Thanks.

May 25, 2016 10:09 AM in response to Flopco

I have been having the same issue. I wasn't receiving notifications for my Calendar events.

My watch was set to notify and my phone notifications were all on too. It was driving me mad.



I made sure my watch app had alerts on and also my phone had calendar notifications on.



The last place I looked was on my phone in settings and under sounds, I scrolled down to calendar alerts and saw that there was a sound alert but vibration was set to none.



I don't remember changing this myself so I'm not sure if it's default. But anyway.... It's working now.



Hope this helps



iPhone 6 - 9.3.2

42mm sport.

Jul 15, 2016 5:28 AM in response to LensterP

Hi


In order to avoid repeating suggestions that others may already have offered, it is best to read threads in full before posting a reply: on the first page of the thread, click on "Read all replies" under the heading "There's more to the conversation".


In this case, your suggestion was originally offered in this thread by Bazxm over a year ago (June 2015):

Bazxm wrote:


Probably obvious, but might help some people out there. If do not disturb is on (little blue half moon on watch) notifications will not come through.


Re: I am not getting notifications on my apple watch

Apple Watch not getting notifications

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