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Apple Watch not getting notifications

My Watch is set to mirror my phone in terms of Mail and Message notifications, but the Watch is not getting them. My texts and e-mails arrive on the Watch, but I do not get the notifications I expect. Any thoughts? Thanks!


[Re-Titled by Moderator]

Watch Sport 42mm, iOS 8.3

Posted on Apr 26, 2015 7:39 AM

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Question marked as Best reply

Posted on Sep 29, 2017 2:42 PM

Hi just spent 3 hours with tech support trying to solve this on a brand new series 3 with iPhone 7 Plus. The result was senior level support saying that if I had a passcode on ( for security as is recommended) then email and text notifications would be disabled. If this is true it is a huge design flaw. Security of a passcode should never have to be left off. If you can’t get email notifications while phone is in pocket what is the point? This can’t be right!

59 replies

Nov 13, 2016 4:43 AM in response to Flopco

Here is what worked for me.


Hi,


I never had this problem until I moved over to an iPhone 7 and I could not figure out how to get it back. Prior to this, the processed worked exactly like Apple described it. Notifications on your Apple Watch - Apple Support


Since upgrading, my main concern was with apps like Whatsapp and instamessage messages going completely silent on the phone and watch even though everything else would notify me. I tried many apparent 'fixes' and settings change but in the end, after two months of disappointment, I found "my" fix today.... 'force restart' the Apple Watch...!!!

You do this by pressing and holding both the side button and digital crown for at least 10 seconds until the apple logo appears. Restart your Apple Watch - Apple Support


Since doing this, my problem is gone and the notification sound process works as I remembered. Hopefully it last long term and I won't have to force restart every time just to fix this.


(p.s. for a few minutes after the force restart, I was getting sound notifications on both the phone and watch at the same time even though the phone was locked and the watch was unlocked and on my wrist. It did not repeat after a while though)

Dec 19, 2016 9:52 AM in response to Flopco

I'm having a similar problem I only recieve vibration when I am being called. I don't revive activity updates or prompts to stand although I have them selected. I have sound disabled on the watch but it is not in silent mode. At the moment the watch is not smart at all. I do constantly have my phone in silent though but vibrations and notifications are still on.

Can anyone help?

Thanks in advance.

Dec 19, 2016 11:54 PM in response to Flopco

Anyone not getting notifications should try to switch off wrist detection in the general settings tab on the apple watch app on the iPhone. I have not been getting notifications of any sort until I switched that feature off, I am now getting all my notifications. I tried everything all sorts of resets and this is what fixed it for me. If this fix does work for you then I believe that your infra red sensor which detects your wrist is not working properly.

Apple Watch not getting notifications

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