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Has anyone else's digital crown developed a stickiness/stiffness?
Mine was fine for the first 4 days and turned really freely, however today it has developed a bit of resistance when turning it.
A sticky Digital Crown can be caused by the crown's gasket / seal / o-ring becoming dislodged.
As the part has worked loose from your Apple Watch and fallen out, contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be serviced:
Apple Watch Service Answer Center - Apple Support
In the meantime, be sure not to expose your Apple Watch to water.
You mean that your digital crown scroll well this morning? It fixed itself?
Glad to see that I'm not the only one with this issue. Please keep us updated on how your Genius Bar appointments go. I have one scheduled for tomorrow.
I cannot take any genius bar appointment so I will go there in 1h. Will keep you informed.
I'll be returning mine too I think. There's no reason to think though that the SS model won't suffer the same problem.
LOL, mine is SS model...Same issue. I tried to drop few water. It seems better now.I didn't let my watch expose to any water before.
Didn't understand why it happened today suddenly.
You can't believe that replacement for a new watch costing 4 to 6 weeks from apple online store...
Has anyone here been to see the Geniuses at the Apple Store today? I couldn't get an appointment until Saturday.
You only have 14 days to return it though. I don't want to take it in, wait for a replacement, then have it happen again once it's out of the return period.
My appointment isn't until Saturday and I've 3 crossfit sessions and a gym session between now and then so it'll be getting sweated on a lot more. I'll see how it goes.
Good deal, please update after your appointment if you get a chance. I'm going to do the same after my appointment tonight or tomorrow.
I just wanted to let you know that I got exactly the same issue with my 42mm SS.
Wore it just once in the gym.
Thanks! I didn't realize there was an official Apple document on the topic. Definitely not worried about the water method I used now 🙂
This is hardly a solution though.
I posted to MacRumors and they have run an article using some of our posts.
Might get some more information.
TThe Apple support site has been updated - it suggests warm running water - n soap
I have the same issue, but the solution as described on the website does not work.
Sticky Digital Crown
