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My iMac is eating my bandwidth

I have a late 2009 21.5 iMac 10.10.3. Verizon supplies me with DSL and I have been complaining to them about unpredictable and wide variations in my connection speed for some time without resolution until today. The V technician discovered that the iMac is intermittently using 110% of my bandwidth. It happens if I am connected wirelessly and/or with ethernet cable. It seems random. I have disconnected all peripherals. I can test the connection speed with my Air wirelessly on the same modem. I also have a VOIP on the modem, but that has no effect. My speed is fine until I put the iMac on the network. Sometimes the bandwidth is OK, and then, randomly, it goes to near nothing. When that happens, disconnecting the iMac restores the service instantly. I have an active iCloud account. Should I edit what goes to the cloud? I also have Google Drive and Dropbox, but they are not automatic. Where to start?? TIA!

iMac, OS X Yosemite (10.10.3), late 2009 21.5

Posted on Apr 30, 2015 12:55 PM

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30 replies

May 1, 2015 10:45 AM in response to Phil0124

Thanks for the thoughts and time. I am not certain we are on the same page here. To review, when my iMac is on the net, I often (not always!) get very long pings, 500-1000, and the download speed often goes to near zero on any device on the net including the iMac. I have several other computers potentially on the net and none of does this. When I take the iMac off the net, I have a very steady 2.8 mbs with a ping consistently less than 30. I live in "the sticks" and am lucky to have any DSL at all. 2.8 and 30 is the best I have ever had! I guess it is because only the iMac is doing this that i think that there is something screwy with the iMac causing this fault. What am I missing? TIA

May 1, 2015 10:57 AM in response to rkaufmann87

Sorry, I missed this answer at first. You are right, I have a lot of collected stuff I never use and more that I do not need. I am leery about erasing, just don't want to lose anything. I have ample EHD space for all the music, movies, photos, docs. etc. I fact, it is already backed up there and on iCloud, google Drive, and Dropbox. I seem to have saved all over the place. The thought of starting anew is daunting and appealing. What is the best way to save the apps I think I will need? Is there a good step by step site you suggest?

May 3, 2015 6:02 AM in response to jgieske

Have you have tried stopping photos uploading all your images to iCloud?


Open Photos app, look in the 'Preferences > iCloud'. Click the pause button, see if your performance improves.


nsurlsessiond is a part of the tools that upload to iCloud, keep an eye on that process when the slow internet appears - I suspect you can reenable the Photos uploads & watch your internet performance plummet.


Please let us know if this is not the case.

May 3, 2015 7:29 AM in response to jgieske

It looks like you don't have Photos enabled in iCloud.

I'm not sure what nsurlsessiond is downloading onto your Mac, but it has downloaded 1GB in that image. Have you got iCloud drive enabled? Have you got large files on other devices that are now syncing?


You should search here for other posts that refer to nsurlsessiond & read them with care - the service may be used for many parts of iCloud, you will have to carefully work through the possible reasons for it (such as disabling document sync). These can be very tricky to troubleshoot since disabling them can delete content on your Mac restarting the process next time you enable them.


There are posts that suggest killing that process - that is not an answer, it will restart when it reboots or is next signalled to do so.


Sorry it is not a magic bullet, but it does look like that process is pulling in a lot of data.


P.S.

You can try double clicking the process in the list to try to view the 'open files & ports' for nsurlsessiond. It may be a massive list of system files, however you may spot a pattern that allows you to isolate a specific part of iCloud to isolate & test.

May 3, 2015 7:58 AM in response to jgieske

I don't know what you mean by a 'closed loop' thing. You need to view the open files as the process is downloading to get an idea of what new files are being written - if done when disabled you will not see what it is doing.


Keychain appears to be syncing (or at least the system keychain is in use by that process).

There also seems to be files being synced to Amazon storage, which may be correct as iCloud uses S3 storage (from the little detail I have read).


I don't know if signing out is enough to stop all of iCloud - you should try a safe boot instead, but I really don't know if that is enough to stop it.

Try safe mode if your Mac doesn't finish starting up - Apple Support


See if nsurlsessiond pops up in a safe boot, iCloud is so ingrained in OS X it is a nightmare to isolate I avoid it for those reasons, sorry others may need to go into more detail with you.


P.S.

Don't forget that other users may be syncing to iCloud too, do you have any other accounts on the Mac?

May 3, 2015 8:39 AM in response to jgieske

I have no idea if you need or want iCloud. Users here swear it is the best or worst thing ever invented (with many viewpoints in between) 🙂


I suspect it could settle down once any syncing is completed but this can take many days if you have GB's of data to move & a slow connection to do it over. You need to evaluate what parts are important to you and consider your connection speed & any data restrictions. It looks like iCloud is a great idea, but many people still have connection speeds that render it unrealistic.


You may be able to download the data at a faster connection somewhere else to get over the setup speed humps.

May 3, 2015 8:59 AM in response to Drew Reece

Very, very helpful. Many thanks. Now that I understand better, I favor continuing to use iCloud while restricting activity to late nights and turning it off again in the morning until all the uploading and downloading is done. I have a large collection of photos it was trying to sync as well as other stuff. The mystery of my bandwidth is solved and I can cope now. Again, many thanks!!

May 5, 2015 8:31 AM in response to Drew Reece

You ask an important question about using iCloud. For those of us with modest bandwidth, it is an important "sleeper" issue. iCloud is touted as the solution to all syncing problems allowing complete cross platform content maintenance, but the bandwidth cost is not often mentioned. On most days, my DSL will give me 2.8 mbs of service. I have 2 devices, the aforementioned iMac and a traveller MBA. My wife has an iPhone, iPad mini, and MBA. That's a lot of info sharing if you go the full route and a lot of bandwidth consumption depending on what you are sharing. I have come to the conclusion that iCloud, wonderful in concept, is simply not practical for my situation. I have turned it off and will use Google drive and Dropbox for some of the storage duties. We will live without syncing photos automatically. Having "grown-up" with dial-up and then thrilled to unexpectedly have DSL, I have no problem living at 2.8 mbs. I have VOIP and stream TV, but iCloud is not for that bandwidth as best I can tell.

My iMac is eating my bandwidth

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