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MacPro 2010 (5,1) graphics and kernel panics on Yosemite

I have a 2010 Mac Pro 8 core machine with 12GB of ram and the 5770 graphics card. After the Yosemite (10.10) upgrade I had some random freezes and kernel panics. I rebuilt the computer on a new harddrive and put a fresh install of Yosemite on it. Re-installed the software and copied the data back (didn't do a time machine restore) and the problem kept happening. Now after upgrading to 10.10.3 the machine has become unusable. It boots up and shortly after logging into it, it freezes. The freezes occur a few different ways

1) screen goes black and nothing can get it back

2) The screen freezes but the mouse still moves

3) The screen freezes and then the machine restarts


I've disconnected all peripherals (backup drive and scanner) and it still happens. It happens regardless what software I have running although I would say that iTunes is always running. There is no way to make it occur on demand although it has degraded to the point where I cannot use the computer at all.


I tried running diagnostics but Apple doesn't include it in the Yosemite install package when you install it yourself (I think with 10.10.3 they do now)


The diagnostics logs have tons of GPU restart logs and panics as well a kernel panic.


I am hesitant to bring this to Apple due to the age of the machine and figure I'd try here first.

Please help.

Mac Pro, OS X Yosemite (10.10.3), 2010 2.33Ghz 8 core 12GB RAM

Posted on May 1, 2015 12:59 PM

Reply
21 replies

Jun 16, 2015 9:02 AM in response to EricMayes

That initial issue of inadequate Drivers has long since been fixed.


issues I keep seeing out there like glitchy screens and freezing

That sounds like you have a Hardware Problem.


For a 2010 running current Mac OSX, you have many options. This article lays out the caveats, and lists SOME of the cards available.


User Tip: Mac Pro silver tower (2006-2012) Replacement Graphics cards


.

Jun 16, 2015 9:05 AM in response to Grant Bennet-Alder

Great! Thanks for the list Grant! Yes, it has to be a hardware failure. I think the only other option I have is trying a clean install of Snow Leopard (that came with the machine) and seeing if the issue still occurs. Then I know for sure its a hardware failure. But a new video card would be nice anyway, now I will just need purchase approval for that.

Sep 12, 2015 12:19 AM in response to dooga

Hello


It seems I do have the same issue on a late 2010-imac - where I might not be able to "replace" the graphics card nor is there a question whether the GPU is supported. Anyone an idea what I could try?😕


Anonymous UUID: 2BFDC452-83D5-5806-8F7E-163D7933FE54


Sat Sep 12 03:19:14 2015


*** Panic Report ***

panic(cpu 0 caller 0xffffff7f9cd3eafc): fmt@/SourceCache/GPUDriversAMD/GPUDriversAMD-1.32.25/Common/IONDRV/ATI/IOFrameb uffer/ATIFramebuffer/Abstraction/Sources/ATIController.cpp:1814

Backtrace (CPU 0), Frame : Return Address

0xffffff8034f83800 : 0xffffff801ad2ad21

0xffffff8034f83880 : 0xffffff7f9cd3eafc

0xffffff8034f838e0 : 0xffffff7f9d473ce2

0xffffff8034f83910 : 0xffffff7f9d41fd8c

0xffffff8034f83a10 : 0xffffff7f9d42063b

0xffffff8034f83a40 : 0xffffff7f9d41fcd4

0xffffff8034f83a80 : 0xffffff7f9d41f9ec

0xffffff8034f83ac0 : 0xffffff7f9d418757

0xffffff8034f83c70 : 0xffffff7f9d418cd8

0xffffff8034f83e20 : 0xffffff7f9beac534

0xffffff8034f83e60 : 0xffffff7f9beab792

0xffffff8034f83e90 : 0xffffff7f9bea78e3

0xffffff8034f83ef0 : 0xffffff801b2d595d

0xffffff8034f83f40 : 0xffffff801b2d37cd

0xffffff8034f83f80 : 0xffffff801b2d38c6

0xffffff8034f83fb0 : 0xffffff801ae116e7

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f9be9c000->0xffffff7f9bed6fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f9b524000

com.apple.kext.AMDSupport(1.3.2)[72A35B06-F4DE-339F-9264-DA1EC591F6D0]@0xffffff 7f9cd39000->0xffffff7f9ce5efff

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f9bdda000

dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f9b524000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f9be9c000

dependency: com.apple.AppleGraphicsDeviceControl(3.10.25)[DFDCFB7E-74E4-397E-AA6F-6ECFC41D5 649]@0xffffff7f9cc1f000

com.apple.kext.AMD5000Controller(1.3.2)[0B9A15EB-42CE-3BDE-8C4F-6E92BC6F4531]@0 xffffff7f9d447000->0xffffff7f9d917fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f9bdda000

dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f9b524000

dependency: com.apple.kext.AMDSupport(1.3.2)[72A35B06-F4DE-339F-9264-DA1EC591F6D0]@0xffffff 7f9cd39000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f9be9c000

com.apple.kext.AMDFramebuffer(1.3.2)[791D1F66-89BF-3828-9180-94E995FA534D]@0xff ffff7f9d410000->0xffffff7f9d433fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f9bdda000

dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f9b524000

dependency: com.apple.kext.AMDSupport(1.3.2)[72A35B06-F4DE-339F-9264-DA1EC591F6D0]@0xffffff 7f9cd39000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f9be9c000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

14F27


Kernel version:

Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64

Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4

Kernel slide: 0x000000001aa00000

Kernel text base: 0xffffff801ac00000

__HIB text base: 0xffffff801ab00000

System model name: iMac11,3 (Mac-F2238BAE)


System uptime in nanoseconds: 209282423589457

last loaded kext at 244779171206: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9b8ed000, size 69632)

loaded kexts:

com.avira.kext.FileAccessControl 1.0.0d1

com.apple.filesystems.msdosfs 1.10

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.driver.AGPM 110.19.6

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 272.18.1

com.apple.driver.AppleHDAHardwareConfigDriver 272.18.1

com.apple.driver.AppleHDA 272.18.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.kext.AMDFramebuffer 1.3.2

com.apple.AMDRadeonX3000 1.3.2

com.apple.kext.AMD5000Controller 1.3.2

com.apple.driver.AppleMuxControl 3.10.25

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.iokit.IOAHCIPassThrough 1.0.3

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AirPort.Atheros40 700.74.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBUHCI 656.4.1

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.kext.AMDSupport 1.3.2

com.apple.AppleGraphicsDeviceControl 3.10.25

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleGraphicsControl 3.10.25

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBHIDKeyboard 176.2

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.iokit.IO80211Family 730.60

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 20 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P

Bluetooth: Version 4.3.6f3 16238, 3 services, 19 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: WDC WD30EZRX-00DC0B0, 3 TB

Serial ATA Device: HL-DT-STDVDRW GA32N

Serial ATA Device: OCZ-VERTEX4, 512.11 GB

USB Device: Hub

USB Device: Keyboard Hub

USB Device: USB Receiver

USB Device: Apple Keyboard

USB Device: Internal Memory Card Reader

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:

Sep 12, 2015 7:48 AM in response to retofromche

You will first need to un-Install this:


com.avira.kext.FileAccessControl
1.0.0d1

If that is their so-called Anti-Virus, you should leave it un-Installed permanently. Virus scanners are a leading cause of instability on the Mac, and they make a Big Show of scanning files for items that are NOT an Issue on the Mac.


In addition, they give you the feeling you are somehow protected from something. Scanning for files that are not a problem on the Mac does not protect you from other very real threats that depend on your lack of attention to invade your Mac and steal your data.

MacPro 2010 (5,1) graphics and kernel panics on Yosemite

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