Netflix Won't Stream Via AirPlay on Apple TV

Question

Level 1

137 points

Netflix Won't Stream Via AirPlay on Apple TV

I just got off a chat with Netflix because the Netflix app on my iPhone would not stream video to the Apple TV via Peer to Peer Airplay.

I have an iPhone 5S, and a recently purchased Apple TV, all software is current on both.

I launch the Netflix app on my iPhone and start streaming a movie all via LTE. Then I touch the AppleTV logo on the bottom right, select my Apple TV from the menu, the iPhone shows me that the video is now being sent to my TV, the Apple TV gets the spinning circle as if it's loading, then both the iPhone and Apple TV display an error message that "an error occurred loading this content. cannot play movie. Try again later."

Netflix told me that their app should support AirPlay from the phone to the ATV and that the problem I'm experiencing is an Apple TV problem. Before I try to contact Apple, I thought I would see if anyone else is having this problem and perhaps solved it.

I can stream other content from my iPhone directly to the AppleTV via peer-to-peer AirPlay, including videos downloaded from iTunes. But I don't see any settings that I could change either on the iPhone or the Apple TV which might be causing this problem with Netflix.

Posted on May 6, 2015 4:02 PM

Reply

Answer 1

Best reply

alfonsouj

Level 1

4 points

Jan 13, 2018 8:42 PM in response to Jared412

I've downloaded a show and when I try to mirror fro my iPhone only the sound comes out of the ATV but not the video.

When I try to hand it off I get error (30103).

There doesn't seem to be a way around it :(

Reply

Answer 2

Jan 13, 2018 9:26 PM in response to Jared412

I've also deleted the NETFLIX app from the Apple TV. It seems you can only watch NETFLIX on the ATV while it's connected to the internet. Even if you have a connection on the iPhone or the downloaded content on your iPhone. Shame

Reply

Answer 3

vazandrew

Level 8

40,366 points

May 6, 2015 4:16 PM in response to Woodwyn

Don't have access to test over peer to peer but there's no issue when using AirPlay over wifi

Reply

Answer 4

Woodwyn Author

Level 1

137 points

May 7, 2015 4:21 PM in response to vazandrew

You mean using the iPhone and TV on the same wifi network?

I don't have a problem streaming when my iPhone and TV are connected to the same wifi network. I also have no problem when the iPhone is not connected to the same network, but the TV is connected to the internet. The problem is when I disconnect both from the wifi network. Wifi is turned on, and the iPhone is using LTE, and the TV has no internet connection. But AirPlay uses the peer-to-peer feature available in late generation to display video from the iPhone without a direct network connection between the two. Unfortunately Netflix does not stream.

Netflix says it should, so this must be an Apple problem.

Reply

Answer 5

vazandrew

Level 8

40,366 points

May 7, 2015 4:27 PM in response to Woodwyn

Correct. I don't have the latest Apple TV in front of me to test peer to peer, but constantly use regular Airplay (to stream from iPhone over wifi) with no issue. If anything it's an issue with that protocol, haven't seen other reports but you may want to provide feedback and file a bug report.

http://www.apple.com/feedback/

https://bugreport.apple.com/

Reply

Answer 6

May 7, 2015 11:21 PM in response to Woodwyn

Can't you just use the Netflix app built directly into the ATV?

Reply

Answer 7

Woodwyn Author

Level 1

137 points

May 8, 2015 9:55 AM in response to Oodlemeister

Yes, when the TV is connected to the internet. But the way I'm using it is in mobile situations where I don't always have access to wifi, so the iPhone uses its LTE connection to access netflix, and then theoretically AirPlay Peer-to-peer will stream that content to the TV.

All the Apple Apps work this way, and Netflix says it should as well. So I can only assume at this point I need to contact Apple about it.

Reply

Answer 8

vazandrew

Level 8

40,366 points

May 8, 2015 3:17 PM in response to Woodwyn

Have you tried setting the Apple TV to use your mobile hotspot?

Reply

Answer 9

Woodwyn Author

Level 1

137 points

May 8, 2015 5:18 PM in response to vazandrew

I don't have access to a mobile hotspot at the moment. My iPhone still uses the grandfathered ATT unlimited data plan, so no hot spot access.

Reply

Answer 10

May 13, 2015 6:14 AM in response to Woodwyn

I Have the same issue. When Peer to peer I cannot AirPlay any apps to the ATV that require my phone to stream from the Internet. I.e Netflix, All4, BBC player.

I have read elsewhere that is has something to do with my phone trying to talk to ATV using Bluetooth and wifi at the same time. Because of this, the phone can't also access its mobile data network.

So in effect the phone can't stream from the Internet and talk to the ATV at the same time.

Ive also read there is a work around using a wireless router not connected to the Internet.

Reply

Answer 11

May 28, 2015 4:38 AM in response to Woodwyn

I don't have internet at home, but trying to stream Netflix through my phone to Apple TV does NOT work. Everything is updated and as it should be. I can watch Netflix on my phone no proble, but the second I try to send it to ape TV via AirPlay, the infamous error message appears! Is there a solution?????

Reply

Answer 12

Buzz2001

Level 1

0 points

Jun 7, 2015 6:53 PM in response to MrsVanCuran

I'm having the same issue when trying to AirPlay Netflix to Apple TV from iPad Air. Both devices are on the same network. Yes, I can just use the app on Apple TV but you think it would still work.

Reply

Answer 13

vazandrew

Level 8

40,366 points

Jun 7, 2015 6:58 PM in response to Buzz2001

This thread is dealing with peer to peer connection, if you are having an issue with regular AirPlay then best to start a new thread

Reply

Answer 14

Jun 21, 2015 7:17 PM in response to vazandrew

I have same issue. Grandfathered in with att.got atv because they 'say' you can stream Netflix from phone to atv without Internet connection. We have a travel trailer and do a lot of camping with No wi-fi. Seems fine when atv has wifi.. I've tried all the crap with resetting, turn this on first, this next and etc... If you have to jump through these hoops I'll just stick a movie in.. Would be cool to use fois moble, or Netflix.. And the reason I've spent 100 on ATV, Hdmi cord and about 8 hours troubleshooting this thing. Anyone find a work around? Someone mntioned a wireless router.. That sounds intriguing.. I'm still confused how the stream is getting from the phone to the atv. Is it Bluetooth? If wif or Bluetooth seems that you would have to connect... I've done the AirPlay passcode and that didn't help.. can anyone help?

Reply

Answer 15

tmarc24

Level 1

0 points

Aug 1, 2015 9:55 AM in response to Woodwyn

IM trying to do the same thing I run movie box and play box they both work if you mirror in AirPlay but they went down so trying Netflix again a couple months ago I had it working but now it's back to the error message I have also used a router not hooked to Internet and that works but up at cottage right now and don't have one here

Reply