How do I remove an Apple Watch Source from Health App?

I recently got an Apple Watch and encountered some issues. In trying to troubleshoot the problem one of the steps tried was to reset the watch and pair it with the iPhone as new Apple Watch. As a result I now have two Apple Watch devices listed in the Sources of the Health application. The record for the first pairing says "This Apple Watch is no longer paired with this iPhone". All I seem to be able to do is view this status but I can't find a way to remove the record. I have tried the right to left swipe to bring up a delete option but that doesn't work. I have also looked around the Watch app and since that pairing is no longer active there is no way to access it there either. I then looked at Settings on the iPhone under Privacy > Heath and only apps are listed there not devices. How do I remove this source?

iPhone 6, iOS 8.3

Posted on May 8, 2015 11:52 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2016 5:20 AM

Here is a simple and easy solution to this issue:


  1. Open the Health app from your iPhone.
  2. Select the Sources option.
  3. Select and open on the Device you wish to remove from the list.
  4. Scroll to the bottom to where it reads "Delete All Data from..." and then select it.
  5. Confirm this action by selecting Delete again.
  6. Close the Health app entirely then re-open the app again.
  7. Select the Sources option again.


You will now see that the Device has now been removed from the list. I hope this helps.

55 replies
Question marked as Top-ranking reply

Aug 12, 2016 5:20 AM in response to PammieJean

Here is a simple and easy solution to this issue:


  1. Open the Health app from your iPhone.
  2. Select the Sources option.
  3. Select and open on the Device you wish to remove from the list.
  4. Scroll to the bottom to where it reads "Delete All Data from..." and then select it.
  5. Confirm this action by selecting Delete again.
  6. Close the Health app entirely then re-open the app again.
  7. Select the Sources option again.


You will now see that the Device has now been removed from the list. I hope this helps.

Feb 6, 2017 4:45 AM in response to _AdamTheGreat_

Thanks- This is good news for people who haven't yet botched up their sources with multiple unpaired watches. My first watch was broken and I got a replacement. When setting that replacement up, I forgot my watch password (didn't actually forget but must have entered it incorrectly with the tiny buttons -38mm), so In had to unpair the device. I didn't want to restore from the backup and retain the password I didn't know, so I set up as new watch. Now I too have all 3 watches as sources, two are unpaired, and can't get rid of them.


Apple, if you are reading this- In future updates please allow us to swipe left or right to delete the sources we no longer want.

Oct 20, 2016 10:14 PM in response to PammieJean

I had this problem and just found a solution. So you go to Settings > General > Storage & iCloud Usage > Manage Storage (first one) > then scroll down near the less than 1 Mb range and find Watch or Apple Watch. Then delete the backups from before. Unfortunately they're all named the same so you will have to go off of the dates of the backups to figure out which ones you wanna delete.

Aug 19, 2015 7:29 AM in response to PammieJean

I solved this issue for myself, removing bad and stale health sources from the iOS health app.


There are three ways to backup an iPhone.


1) iCloud

2) iTunes - encrypted

3) iTunes - not encrypted


I noticed that the note next the iTunes unencrypted backup option specifies that it will not back up account passwords and health data. Sure enough, backing up the phone then restoring from an unencrypted iTunes backup removed iOS health sources for me.


Good luck!

Sep 29, 2015 12:10 PM in response to PammieJean

The actual devices are listed in an encrypted database alongside the other health app data. That being said, as of now, the only way to remove an orphaned device is to restore a non-encrypted backup. Health data is only backed up via encrypted backups.


As I said in a previous post, to prevent this from happening make sure to always restore your Apple Watch from backup. Doing this restores the randomly generated GUID that is assigned to the watch during the pairing process. This GUID is what is referenced in the device source list (on the backend).


I tried manually deleting the items using an app called iBackupBot. But I was unable to modify the database tables due to it being encrypted.

Feb 27, 2017 12:46 PM in response to DjTaym

I had the same issue today and I accidentally deleted the data, not knowing what it would do. After getting off the phone with Apple Support and reading through posts in the community discussions, I have lost hope that the data can be recovered without having to restore the phone from and old backup (which would delete data that was created in the meantime).


Let me know if you find a solution.

May 20, 2015 6:02 PM in response to PammieJean

I'm having the same problem. I have two watches listed under Heath app's "Sources" -> "Devices" list. Both are called "Joshua's Apple Watch." One reports "Go to the Apple Watch app to change health data settings for this Apple Watch" and the other reports "This Apple Watch is no longer paired with this iPhone."


How do I REMOVE that second one entirely?

Any solution appreciated!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I remove an Apple Watch Source from Health App?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.