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PammieJean Author

Level 1

22 points

How do I remove an Apple Watch Source from Health App?

I recently got an Apple Watch and encountered some issues. In trying to troubleshoot the problem one of the steps tried was to reset the watch and pair it with the iPhone as new Apple Watch. As a result I now have two Apple Watch devices listed in the Sources of the Health application. The record for the first pairing says "This Apple Watch is no longer paired with this iPhone". All I seem to be able to do is view this status but I can't find a way to remove the record. I have tried the right to left swipe to bring up a delete option but that doesn't work. I have also looked around the Watch app and since that pairing is no longer active there is no way to access it there either. I then looked at Settings on the iPhone under Privacy > Heath and only apps are listed there not devices. How do I remove this source?

iPhone 6, iOS 8.3

Posted on May 8, 2015 11:52 AM

Best reply

sdftrnv

Level 1

4 points

Posted on Feb 6, 2017 4:45 AM

Thanks- This is good news for people who haven't yet botched up their sources with multiple unpaired watches. My first watch was broken and I got a replacement. When setting that replacement up, I forgot my watch password (didn't actually forget but must have entered it incorrectly with the tiny buttons -38mm), so In had to unpair the device. I didn't want to restore from the backup and retain the password I didn't know, so I set up as new watch. Now I too have all 3 watches as sources, two are unpaired, and can't get rid of them.

Apple, if you are reading this- In future updates please allow us to swipe left or right to delete the sources we no longer want.

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55 replies

NicoR

Level 1

9 points

Aug 12, 2016 5:20 AM in response to PammieJean

Here is a simple and easy solution to this issue:

Open the Health app from your iPhone.
Select the Sources option.
Select and open on the Device you wish to remove from the list.
Scroll to the bottom to where it reads "Delete All Data from..." and then select it.
Confirm this action by selecting Delete again.
Close the Health app entirely then re-open the app again.
Select the Sources option again.

You will now see that the Device has now been removed from the list. I hope this helps.

Fofer

Level 1

149 points

Aug 15, 2016 12:50 PM in response to NicoR

NicoR: Your instructions don't apply, at least not on my device. There is no "Delete All Data from..." at the bottom of this screen. What version of iOS are you on?

NicoR

Level 1

9 points

Aug 16, 2016 7:39 AM in response to NicoR

I do appologize as I forgot to mention that i am on the os 10 beta 4 version. So this solution applies to that.

Fofer

Level 1

149 points

Aug 16, 2016 7:51 AM in response to NicoR

Ah yes, that is a very important tidbit of information to have included. 😉
Apology happily accepted.

And now it's good to know that a proper solution is (finally) on the horizon, with the upcoming release of iOS 10. Thanks!

Sep 18, 2016 12:35 PM in response to Fofer

I Can confirm apple has finally allowed us the ever growing list of the same Apple Watch each time you restore/update your iPhone software, BUT if you do... you lose all your history of activity rings info! ***!? Why can't we merge into one entry??!!

Jonathan UK

Level 10

163,775 points

Sep 18, 2016 12:37 PM in response to Adrian97c

Adrian97c wrote:

.. Why can't we merge into one entry??!!

You can submit feedback here:

https://www.apple.com/feedback/watch.html

Sep 19, 2016 5:28 AM in response to JBfromTowson

This is the correct answer. I consider this a 'cosmetic' defect, meaning it's by-design and I completely agree that Apple should help some of us Type A, OCD types to hide or remove the 'old' watch instance, without removing the data.

WardLaws

Level 1

4 points

Apr 2, 2017 10:30 AM in response to MR_SIR2525

Thank you so much! It worked like a charm. It was driving my OCD type A personality crazy. 😉

Jun 17, 2017 12:17 AM in response to Michael.Zou

Many thanks. It worked fine for me ! 🙂

barryaa

Level 1

4 points

Jul 11, 2017 5:33 PM in response to MR_SIR2525

That did it, thank you!

How do I remove an Apple Watch Source from Health App?