Level 1

22 points

How do I remove an Apple Watch Source from Health App?

I recently got an Apple Watch and encountered some issues. In trying to troubleshoot the problem one of the steps tried was to reset the watch and pair it with the iPhone as new Apple Watch. As a result I now have two Apple Watch devices listed in the Sources of the Health application. The record for the first pairing says "This Apple Watch is no longer paired with this iPhone". All I seem to be able to do is view this status but I can't find a way to remove the record. I have tried the right to left swipe to bring up a delete option but that doesn't work. I have also looked around the Watch app and since that pairing is no longer active there is no way to access it there either. I then looked at Settings on the iPhone under Privacy > Heath and only apps are listed there not devices. How do I remove this source?

iPhone 6, iOS 8.3

Posted on May 8, 2015 11:52 AM

Top-ranking reply

NicoR

Level 1

9 points

Posted on Aug 12, 2016 5:20 AM

Here is a simple and easy solution to this issue:

Open the Health app from your iPhone.
Select the Sources option.
Select and open on the Device you wish to remove from the list.
Scroll to the bottom to where it reads "Delete All Data from..." and then select it.
Confirm this action by selecting Delete again.
Close the Health app entirely then re-open the app again.
Select the Sources option again.

You will now see that the Device has now been removed from the list. I hope this helps.

View in context

55 replies

May 4, 2017 8:19 AM in response to MR_SIR2525

This did the trick for me - great find. It does wipe out all the old data, but it was preventing my watch from reporting into AppleHealth at all. It's a hammer, but it does work. Just be warned that you could use data.

Fofer

Level 1

149 points

Aug 15, 2016 12:50 PM in response to NicoR

NicoR: Your instructions don't apply, at least not on my device. There is no "Delete All Data from..." at the bottom of this screen. What version of iOS are you on?

Jonathan UK

Level 10

164,015 points

Sep 18, 2016 12:37 PM in response to Adrian97c

Adrian97c wrote:

.. Why can't we merge into one entry??!!

You can submit feedback here:

https://www.apple.com/feedback/watch.html

PammieJean Author

Level 1

22 points

May 8, 2015 3:31 PM in response to Truly 55

Unfortunately I didn't make a backup of my phone just before pairing with the watch. Sigh ...

Jun 2, 2015 6:55 AM in response to _AdamTheGreat_

Same problem with me also, very annoying!

Cheule

Level 1

69 points

Jun 13, 2015 8:21 AM in response to CntryClub007

Same problem. I'd assume there are LOTS of people with this same issue, all just trying to ignore the extra entry, and being annoyed like us.

Jun 23, 2015 11:51 AM in response to PammieJean

Same thing here! Help lol

Jun 23, 2015 2:04 PM in response to PammieJean

I also have this problem and have been unable to find a solution. For us OCD types, it's irritating to have extra baggage hanging on there.

Jun 24, 2015 1:01 PM in response to _AdamTheGreat_

OOuch! I did see that, but since I didnt manually "backup" anything, I chose the other option 😕

Aug 19, 2015 8:04 AM in response to bentboolean

Wait, does that mean it'll erase all of the health data? I only want to get rid of the extra/duplicated sources.

Aug 19, 2015 8:24 AM in response to bentboolean

So this is not a fix that would work for the normal issue of not being able to delete individual sources 😟

Sep 30, 2015 3:22 PM in response to FredfromFlorida

As of now, there is no way to manually delete orphaned sources.

When I talk about backups, I am talking about iTunes backups. iCloud are encrypted by default, iTunes backups are not.

Oct 2, 2015 7:16 AM in response to _AdamTheGreat_

O.K., thank you.

Oct 2, 2015 7:56 AM in response to PammieJean

Go to the Apple Watch app on your iPhone, tap on Privacy and then Motion & Fitness and tap on Reset Calibration Data.

Oct 2, 2015 8:43 AM in response to sparkbox

It worked for me before i reply your post.

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How do I remove an Apple Watch Source from Health App?