aaronrryan

Q: 10.10.3 on Mac Mini Late-2012 graphic issues

Ever since I updated 3 of my Mac Mini's (all late-2012 models) I have been seeing graphic artifacts on the screen randomly.

If I move a window over the artifact area, the artifacts go away.  I haven't seen this issue until recently after installing 10.10.3.

2 of the Mac Mini's have Core i7 cpu, and the other has Core i5.  All have maxed out 16GB of RAM and SSD drives.

 

Here is a link to a video of the artifacts when they are happening: https://www.youtube.com/watch?v=w1NzMvof0j8

mac-mini-artifacts.jpg

 

Has anyone seen this, or know if this is an open issue that is being addressed?

 

-Aaron

Mac mini (Late 2012), OS X Yosemite (10.10.3), null

Posted on May 11, 2015 5:34 PM

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Q: 10.10.3 on Mac Mini Late-2012 graphic issues

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  • by den.thed,

    den.thed den.thed May 11, 2015 7:28 PM in response to aaronrryan
    Level 7 (27,738 points)
    May 11, 2015 7:28 PM in response to aaronrryan

    Nope' I have not seen that with 10.10.3 on my 2012 i5 Mini with 10GB of RAM and dual 21.5" Samsung monitors.


    1. You have quite a few folders and other stuff on your desktop.

    (it shouldn't matter, but I move those folders and other stuff to Finder and keep my desktop clean)


    2.. Are you a gamer or heavy graphic's user?

    (I see a folder for Minecraft on your desktop)


    I'm not a heavy gamer, but I do see the temperature of my "Intel HD Graphic's 4000" go way up when I run light games, video's and do video editing. To keep the my graphic's and cpu heat in check, I use a fan control diddy called Mac Fan Control.

    check out > http://www.crystalidea.com/macs-fan-control

  • by JHenrySlentz,

    JHenrySlentz JHenrySlentz May 12, 2015 11:04 AM in response to aaronrryan
    Level 1 (0 points)
    May 12, 2015 11:04 AM in response to aaronrryan

    Yup..on all 6 of my offices Late 2012 Mini's w/16gb memory (1gb Intel 4000 Video) we're getting the exact same graphic glitches. Has nothing to do with heat. There are a couple other threads out there with similar issues btw.

     

    It's annoying for sure but we probably won't see a fix until the next point update.

     

    If it gets too annoying I've thought about pulling out the last good working Intel4000 kext from one of our pre-upgrade time machine backups.

  • by aaronrryan,

    aaronrryan aaronrryan May 12, 2015 12:16 PM in response to den.thed
    Level 1 (0 points)
    May 12, 2015 12:16 PM in response to den.thed

    I dont game often, and having a cluttered desktop shouldnt cause the issue.

    I'm fairly certain it is an Intel HD 4000 graphics driver issue.

     

    We have the new Mac mini (Late 2014) models in my office and they are NOT having the issue.

    They have the Intel HD 5000 GPU.

  • by aaronrryan,

    aaronrryan aaronrryan May 12, 2015 12:14 PM in response to JHenrySlentz
    Level 1 (0 points)
    May 12, 2015 12:14 PM in response to JHenrySlentz

    Do you have any links to those other threads?

    I was trying to find other threads before I started this one. 

    I must have been searching for the wrong key words

     

    -Aaron

  • by Marco Ricciardi Jr,

    Marco Ricciardi Jr Marco Ricciardi Jr Jun 21, 2015 9:54 AM in response to aaronrryan
    Level 1 (0 points)
    Jun 21, 2015 9:54 AM in response to aaronrryan

    My Mac Mini (late 2012) has the same issue, started a few weeks ago.  Now I have a new one: the "unexpected shut down".  I believe both issues have some kind of interation.

     

    Screen artifacts

    https://youtu.be/vWpPgdOgaAQ

  • by K Shaffer,

    K Shaffer K Shaffer Jun 21, 2015 1:05 PM in response to JHenrySlentz
    Level 6 (14,523 points)
    Desktops
    Jun 21, 2015 1:05 PM in response to JHenrySlentz

    Apparently other users of the Late 2012 Mini i5/i7 have experienced a graphic issue

    after upgrading to Yosemite 10.10.3. So far, mine is still at Mav 10.9.5 (shipped 10.9)

    I've had this one, six months. From Apple online; new clearance stock, quad server.

     

    Double horizontal lines on startup of Mac Mini

     

    So perhaps there may be some firmware or other update needed to remedy this issue.

  • by alfa78,

    alfa78 alfa78 Jun 21, 2015 10:53 PM in response to K Shaffer
    Level 1 (5 points)
    Jun 21, 2015 10:53 PM in response to K Shaffer

    It seems that many users have the same issue, in every Mac computer having the Intel Graphics HD 4000 as GPU.

     

    I've a Mac Mini Late 2012, dual disk (SSD Crucial MX200 250 GB and WD 500 GB 7200 rpm) and 16 GB of RAM (Crucial 2x8 GB 1600 MHz) and I've the same problem!!!

     

    I went to Genius Bar and an Apple genius checked the hardware and confirmed that my Mac Mini hasn't any hardware problems, so it's obviously a software issue, perhaps a graphic driver problem, introduced with Yosemite 10.10.3.

     

    Apple has to fix it because there are thousand of Mac having this issue!!!

     

    Please, open a ticket to Apple, explaining the problem, here:

     

    https://bugreport.apple.com/

  • by aaronrryan,

    aaronrryan aaronrryan Jul 7, 2015 2:59 PM in response to alfa78
    Level 1 (0 points)
    Jul 7, 2015 2:59 PM in response to alfa78

    I opened a ticket with apple as you suggested.

     

    I upgrade to 10.10.4 and the issue is still present.

  • by K Shaffer,

    K Shaffer K Shaffer Jul 8, 2015 4:50 AM in response to aaronrryan
    Level 6 (14,523 points)
    Desktops
    Jul 8, 2015 4:50 AM in response to aaronrryan

    Is there a way you could revert to an older OS X version, such as the one the unit shipped with

    (and may still be available for download from the App Store, as a result) by using a new install

    of that in a partition or perhaps on external drive that could use the Thunderbolt port with an

    enclosure that could support faster data speeds than USB3.0; maybe with 7200-RPM HDD or

    an SSD? -- I ask this, because my Late 2012 Mac Mini is equipped with a second internal HDD

    however both stock with 5400-RPM rotational drives, but this gives me upgrade opportunity to

    put a later OS X on the second identical 1-TB internal hard disk drive, and not disturb 10.9.5.

     

    Part of the reason I bought the server model i7 2.3GHz quad core was the second internal HDD

    and the ability to upgrade RAM to 16GB; and that it did not ship with Yosemite. Apple was unable

    to tell me which OS X was actually installed in the clearance-section new-old-stock Mini, and so

    I almost did not open the box. I did search online via serial number lookup and that told me the

    unit I bought direct from Apple contained Mavericks 10.9.0; I'd hoped for Mountain Lion 10.8.0

    because the base RAM included was only 4GB & older OS X run OK with less initial memory...

    So since I have this unit, I am slowly using it instead of the much older Macs with older OS X that

    I have; but still use Leopard 10.5.8 in both Intel & PPC Macs. And older 10.4.11 clones for some.

     

    To have a retro installation of the older as-shipped OS X version may be helpful to use the Mini

    you have, if you have supported hardware to practically make use of a second system; with either

    another internal hard drive or an external set-up that won't bottleneck useful data transfer speed.

     

    In any event, I feel your pain. Sometimes hardware configurations can exhibit odd issues when

    using different makers installed parts; and the graphics is supported by a percentage of the main

    RAM. Not sure if weak memory chips could affect graphic performance in this kind of situation

    where system RAM is shared by GPU. Under a load, strange things have been known to happen.

    And some upgrade paths may or may not affect the situation; a fully upgraded Mini should never

    have the issue where basic graphic visuals appear incorrectly as evidenced by some users; nor

    should the original configuration (if reverted to older OSX) make a difference, without a load.

     

    Good luck & happy computing!

  • by StinkyOldC,

    StinkyOldC StinkyOldC Jul 8, 2015 12:22 PM in response to aaronrryan
    Level 2 (155 points)
    Jul 8, 2015 12:22 PM in response to aaronrryan

    yeah I've been having this issue a few months now on a late 2012 mac mini 2.3 i7, 16gb of RAM with the 4000 graphics chip. Also had a few random shutdown/restarts as well over the past few months.I reduced transparency and it made a bit of difference, certainly better than before. Was worried it was a hardware issue as my applecare runs out in january 2016 but judging by this thread and a few others it seems it maybe more a software issue. Updated to 10.10.4 and put transparency back on now so will see if the issue is still there. Will keep you posted

  • by tbirdvet,

    tbirdvet tbirdvet Jul 8, 2015 2:50 PM in response to aaronrryan
    Level 4 (3,018 points)
    Mac OS X
    Jul 8, 2015 2:50 PM in response to aaronrryan

    My late 2012 Mini (2.6 I7 16GB Ram) using a TBD has no graphic issues at all.

  • by StinkyOldC,

    StinkyOldC StinkyOldC Jul 9, 2015 9:46 AM in response to StinkyOldC
    Level 2 (155 points)
    Jul 9, 2015 9:46 AM in response to StinkyOldC

    well still there, so the update hasn't fixed it. regards

  • by alfa78,

    alfa78 alfa78 Jul 10, 2015 12:16 AM in response to StinkyOldC
    Level 1 (5 points)
    Jul 10, 2015 12:16 AM in response to StinkyOldC

    Hi all!!!

     

    I've just downloaded the "Apple Service Diagnostics v.3S151" (for Mac Mini Late 2012 and other Mac machines) and I've created a bootable USB Pendrive.

    I run all the tests both if EFI and OS mode and all test have passed, so it's another confermation: my Mac Mini Late 2012 (and all your Mac machines having Intel HD Graphics 4000 as GPU) hasn't any hardware issues, but the problem is in the software!!!

  • by lllaass,

    lllaass lllaass Jul 10, 2015 1:38 AM in response to alfa78
    Level 10 (190,322 points)
    Apple Watch
    Jul 10, 2015 1:38 AM in response to alfa78

    Not really try. Apple Hardware test can't fully get into the GPU and thus it can't fully test the GPU for hardware problems.

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