Passcode change itself

I have an Iphone 6. After restarting my device, it has asked me for the 4 digit passcode. i have the same passcode since i have the and i never changed it until...it changed by itself. How can this happen?

iPhone 6, iOS 8.3

Posted on May 12, 2015 2:45 AM

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Posted on May 12, 2015 6:01 AM

The passcode doesn't just randomly change itself. If so there would be millions of users complaining of not being able to access their device. Most likely you used something different and at the time you set it up or changed it there was a reasonable explanation for it but now you don't remember what you used. It happens and the way to fix it can be found here:


Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Question marked as Top-ranking reply

May 12, 2015 6:01 AM in response to anitasta

The passcode doesn't just randomly change itself. If so there would be millions of users complaining of not being able to access their device. Most likely you used something different and at the time you set it up or changed it there was a reasonable explanation for it but now you don't remember what you used. It happens and the way to fix it can be found here:


Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Feb 7, 2016 7:36 AM in response to heatherW2015

As stated by many others, passwords do not just change! Somebody has to physically change the passcode, and either your husband or somebody else has changed the passcode and are not admitting to this.


There is no need to vent on the Apple Communities Support website, as this is a site for customers who require assistance and are offered this by other Apple users, and not a complaints site where you do not provide any helpful information to the original question.

Feb 11, 2018 8:03 PM in response to anitasta

This happened to me a few months ago too. Except it was my restrictions passcode. I had used it to set something, and when I went back in it locked me out. I wasn't resetting my passcode, I was using it. And I had just used it and it worked, then a few minutes later when I tried it again, it locked me out. It was night time (late) when I was doing this. Everybody's complaint seems to be overnight (or at least most people's). A night gremlin? I know, it's a bed bug.


I have been waiting for a fix in one of their releases, but to no avail. I will have to erase my entire phone, and spend hours setting it up again. I am really fed up with having tech to be my part-time job. Where is the real convenience if it eats up hours and hours of my life?


My question is, is Apple going to do anything about this?


All the people that say you reset the passcode by mistake are forgetting that Apple asks you to reverify the new passcode that you entered. This would be a flag for most people that they were inadvertently resetting their passcode.

Nov 10, 2016 4:42 PM in response to anitasta

Unfortunately, this seems to be a big problem. Being in IT my first reaction would be that most of the time this is user error. However, I will say that I have had an iPhone 7 for a couple months and have used the same 6 digit passcode since I got the phone. Normally, I use touch id, until tonight. My phone prompted me for my passcode (the same one I've been using for months) and it didn't work. I have had my phone with me all day...no one else has had access to my phone to change the passcode. This is clearly a bug somewhere. Having to resort to a full restore of my phone. I hope I don't lose anything.

Mar 13, 2018 3:42 AM in response to anypats

Hey anypats, did you notice how nobody found your input helpful? Nobody in 2016. Or 2017. Or 2018. Ya think mibbe the people who have experienced this incredibly frustrating problem needed help and not someone saying “nah you’re wrong” because I have to tell you, when it happens to you, the last thing you’ll need is spurious input like that from someone else.

Mar 13, 2018 5:20 AM in response to owen0101

And did you notice I haven’t said anything since the day I first posted? When someone first says something about it, the initial thought is that they just forgot it. Now seeing that many people have had it happen I believe it’s an issue and haven’t come back year after year and said people are wrong. Unfortunately the forum won’t let you delete or edit a post that old. My post is at the top because it was the first reply. Calling me out would be different if I had come back time and time again saying people were wrong. Have you noticed that all posts marked as helpful don’t give a solution and are just posts saying it happened to them as well? While I can’t edit my original post, the link I provided does give information on how to fix the issue if it this does happen to you.

Feb 7, 2016 5:37 AM in response to anitasta

This happened to my husband. Woke up this morning to his iPhone requesting a 6 digit code when it had previously had a 4 digit number. Unfortunately his phone is now blocked as a result and needs restoring. He is now on an 8 hour flight for a week long work trip with no access to work emails and no means of resolving this until he is back in the UK office a whole week later. As loyal apple customers this is totally unacceptable and will have a serious impact on his ability to do his job. I had always regarded apple technology as enabling but clearly I was wrong.

Feb 19, 2016 10:43 PM in response to anitasta

iPhone 6s here. Just happened to me too. Same problem, same lock code since I bought it, I restarted and pump....my code doesn't work. NOW, I agree on that the code doesn't magically change, I am IT and I know that. However, it should be nice to know how this can happen without the user notice it or at least not realise what he is doing. That would be nice, not just answer "That cannot happen !!". Anyway, my iPhone is locked and not even my finger print can change that. Don't know what to do. Deleted from iCloud maybe ?.

May 28, 2016 6:20 PM in response to anitasta

Well ... My iPhone just changed its #code its self too.... same way that people are just saying and i never changed it and no one else, i woke up sent a message by WhatsApp , slept again, woke up and couldnt acces never again to it.

Im about to reset it and lose a lot of stuff.

So im starting to think #SteveJobs let them programmed to take over the #world =)


So yes its real, i dont know how is this happening, but yes, it changed the passcode its self.

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Passcode change itself

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