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Passcode change itself

I have an Iphone 6. After restarting my device, it has asked me for the 4 digit passcode. i have the same passcode since i have the and i never changed it until...it changed by itself. How can this happen?

iPhone 6, iOS 8.3

Posted on May 12, 2015 2:45 AM

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55 replies

Oct 8, 2016 11:55 AM in response to FelipeV

I do actually, but not one that anyone besides an engineer on the iPhone team could answer. This issue is real it just happened to me where I'm locked out of my iPhone 6S after the latest update to iOS 10.


What I'm railing against in my posts is that a lot of people on this community think that just because something is _not supposed_ to happen that it's impossible and must be human error that's causing the issue.


I've had the same passcode on my iPhone for several years (across different models). This morning that same passcode does not work. I haven't even opened settings in the last few weeks except to add wifi networks. I just feel bad for people who've had this issue, but are being talked down to with "user error."

Nov 10, 2016 4:42 PM in response to anitasta

Unfortunately, this seems to be a big problem. Being in IT my first reaction would be that most of the time this is user error. However, I will say that I have had an iPhone 7 for a couple months and have used the same 6 digit passcode since I got the phone. Normally, I use touch id, until tonight. My phone prompted me for my passcode (the same one I've been using for months) and it didn't work. I have had my phone with me all day...no one else has had access to my phone to change the passcode. This is clearly a bug somewhere. Having to resort to a full restore of my phone. I hope I don't lose anything.

Passcode change itself

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