Office upgrade to 14.5.0 as of May 12, 2015

No, you would reinstall from the discs or download Office was originally installed from.

The updater is on the help menu of any Office program, I suggest accessing it from Excel.

does ANYTHING work right in Apple land?

I have unfollowed this thread numerous times, but my mailbox is still filling up with notices of new replies.

XXXXXX has posted in the iMac (Intel) community.

Login to the Apple Support Communities to view the discussion.

Annoyingly, the notices don't even contain the courtesy link to the thread. THANKS FOR NOTHING 😠

Thank you, tssr!! I followed your instructions by deleting 14.5.0 and installing 14.4.9 from my Time Machine. Was easy and worked like a charm! I can now access my MS Office Outlook on my Mac.

Good Afternoon:

While the fix below does work, it is temporary solution and must be re-applied if the system is rebooted.

defaults delete com.microsoft.Outlook

killall cfprefsd

Typical Microsoft QA testing. They use the users to find all their issues and then take months to address them.

I have the same issue. After MS update I am unable to open outlook 😟 Unfortunately I did not have a backup set up yet. Just got my Mac few weeks ago (and switched from years of using PC). Any fixes for this without the backup?

Csound1 wrote:

Remove Office, but remove it properly, don't just drop it in the trash.

Here are MS directions on how to correctly remove Office 2011

Then reinstall and run the updater.

Thank you so much for posting. MS Office -- GRRR, can't live with it, can't live w/out it.

Also, I did not follow the MS instructions for the un-install, but all seems to be fine.

Then it was not correctly removed.

Some people also noticed that this bug triggers when Folders tree is expanded (one or multiple levels down). When I collapse all the folders, then quit Outlook, then reopen - main window seems to be displayed properly every time. Normally you expand folder tree to look for stuff and it would be insane to think about collapsing them before closing Outlook. Annoying ? Absolutely. I am afraid the only permanent fix would be for Microsoft to release a patch for this. Hopefully this thread will help them to get a visibility and a better understanding of the problem for a permanent patch.

It is a user interface glitch so should be pretty easy to fix, imho.

Time Machine should be helpful a lot, but I am not doing it often enough, so that was not an option for me. On the other hand I think Time Machine restores your Outlook to a previous state before update, so there is no guarantee that the next update won't reintroduce this same bug again..

Had the same issue after installing update. However, TSSR's fix was the fastest and easiest fix. Thanks!

I started with this post since I had limited options. I'm working remotely, there's NO backup whatsoever, and it's hard to reinstall Office since the client's Office 2011 is on a disk (can't insert a disk into a MacBook Air with no drive and from a remote location). So I'm really glad I saw this post.

It worked, took 2 minutes or less. I've rebooted, it's still working. I did not do any rebuilds or anything else. I'll update this if it stops working. The only complaint (from the client) is having to reconfigure all her preferences (fonts, views, etc).

Thank you mkubilius!

and it's hard to reinstall Office since the client's Office 2011 is on a disk (can't insert a disk into a MacBook Air with no drive and from a remote location).

Office 2011 is available as a download for those without a drive.

I know, but if I had to put in a product key, this is not a person who's going to find it easily. Also not a person who understands that Time Machine should not be set to back up to the hard drive on the computer it's backing up .....

sherrye123 wrote:

I know, but if I had to put in a product key, this is not a person who's going to find it easily.

Good luck.