Why won't my iPhone upload to my iCloud photo library, even though it's turned on in my setting and I have enough spare storage in iCloud?

I have iCloud Photo Library turned on, for both my iPhone 5s and Macbook Air.

The problem is that my iPhone will not upload photos to iCloud. I’ve included a screenshot of both the settings on my phone and another for my Macbook.

My iPhone says that it is uploading 3,164 items, however this number hasn’t change over the past 2 or 3 weeks. I’ve tried a number of things like, opening and closing the Photos app, having it closed, turning the iPhone off and on, reconnecting to wifi, reconnecting the charger. Nothing has worked. I have 180GB available of 200GB on iCloud. Can someone please help me?

I am running iOS 8.3 (iphone 5s) and OS X Yosemite 10.10.3 (MacBook Air 13-inch, Early 2014), and Photos 1.0

User uploaded file

Here is a screenshot for my MacBook Air iCloud Photo library setting

User uploaded file

iPhone 5s, iOS 8.3

Posted on May 14, 2015 1:42 AM

24 replies

Mar 28, 2017 10:07 PM in response to dorothyfromauburn

I have the same issue on iPhone 6s 10.3

Apr 25, 2017 11:03 PM in response to Mfiroz

Thanks but That's first thing I checked. I have 4Gb free space available.

May 14, 2017 12:20 AM in response to amay022

I just bought iPhone 7 and I have the same issue! Uploads just stuck. It's frustrating!! How you didn't fix it already? Devs fix it please.

Eric Root

Level 10

685,263 points

May 14, 2017 11:26 AM in response to artnikbrothers

Try Settings/iCloud and slide off syncing. Wait a few minutes and then resync.

Have you tried signing out of iCloud and then sign back in?

vaseleka

Level 1

9 points

May 29, 2017 1:04 PM in response to amay022

I have the same issue. My photos won't upload, despite wifi and lots of iCloud space. Please help us fixing the problem!

vaseleka

Level 1

9 points

Jun 5, 2017 10:51 PM in response to Kdcarr7

Have you been able to sort out the issue? I would not want to try the option of logging out and loosing my photos. Why does not Apple fix it? :((

Jul 12, 2017 4:52 AM in response to vaseleka

me too !!!! can we get some help?!?!

Eric Root

Level 10

685,263 points

Aug 10, 2017 12:23 PM in response to Piper John

Last resort - have you tried signing out of iCloud and then sign back in?

Aug 11, 2017 2:14 PM in response to Eric Root

Used 7.57 GB out of 50 GB.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why won't my iPhone upload to my iCloud photo library, even though it's turned on in my setting and I have enough spare storage in iCloud?