new entries revert to "new event"

Just within the last few days, Calendar has begun consistently misbehaving. I create a new event, assign it to a calendar, fill in information such as time and notes. I close the editing window, the new title displays (I'm using Month View) for just a second, and then it reverts to "New Event," and everything I've entered is lost. Oddly, when I enter all the information a second time, it always seems to stay.


As far as I know, I haven't made any changes to my OS (10.9.5) or to Calendar (7.0), neither via their settings nor any other way. FYI, I'm using iCloud to sync between the calendars on my MBPro and my iPhone (4S, running 7.1.2).

MacBook Pro (13-inch Early 2011), OS X Mavericks (10.9)

Posted on May 15, 2015 5:45 PM

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288 replies

Sep 17, 2015 1:08 PM in response to hueyo

Thanks everyone (except Apple) for your help on this. I'll try the work arounds. Like everyone else, this is a real problem for my office (not JUST a productivity suck). A calendar app that forgets events, not addressed by Apple?!? This is completely unacceptable. Presumably because there is a newer OS? Is it even fixed in 10.10 or 10.11?


And that's the real rub.


I am generally an Apple fan, and like their hardware. But Google is kicking their *** when it comes to the cloud and office/productivity apps. And most third-party apps out perform Apple's. This is a fundamental reason why Apple has not been, and may never be, a legitimate business solution. This model where native apps never get updated, and rarely get fixed, until a new OS is released, just doesn't work for most businesses. I can't update an office full of computers once a year. It takes six months for me to shake out all the bugs from updating. I can't do that every year! Apple's OS is free, you say? So what! The third-party apps that get broken upon update, and must be upgraded to run, are NOT free. Updating an OS, on one machine alone, including labor and lost productivity, can be $1000+ dollars!! How am I supposed to justify that expense every time an app stops working.


Apple, you want to be taken seriously? Do better. Release better apps. Stand behind them when they don't work. (Gee, what a concept...)


So I am left to complain, to no one in particular, especially not Apple, who doesn't seem to support their own products, let alone this forum.

Sep 19, 2015 2:39 PM in response to hueyo

I am (not so glad) to report that, in my experience, the workaround reported by user "hueyo" does not work for me. No matter what I do, or do not do, any newly created event will always revert back to "New Event" within a few seconds of closing the details window. This happens when I use the "plus" to add new events or create them by clicking on the calendar itself and regardless of whether I change the assigned calendar.


I am using 10.9.5 on a MacbookPro i7 2.4Ghz with 16GB RAM. I gather from these discussions that the only option for a real solution here is going to be an upgrade to Yosemite, but my business depends on software which is not yet compatible.


The only option I have come across that works is to create a new event with the correct title (ie. Appointment with Dr. Smith), copy that title, close out of the window and wait until the event reverts back to "New Event", then re-open the event, paste the original title back in, modify other details, and then close the event and wait a few seconds to confirm that the event doesn't revert back again. What should take seconds can take minutes.


I've been using Apple computers since 1996 and this has got to be the most annoying bug that has ever affected me. I think what bothers me the most is that it has caused paranoia about even the most basic operations within the Apple product software line – not just the calendar, but iTunes, Contacts, Mail, etc... I find myself double and triple checking everything and worrying that I may not receive a notification of a critical event when needed or not have access to updated contact information when I need it most. The loss of productivity is staggering, and all this from a closed system that is ostensibly marketed as a solution for enhanced productivity!!!! Unbelievably poor customer satisfaction right now.


As an aside: I must reiterate to everyone that these discussions, though they exist at apple.com, are not officially monitored by Apple technical personnel. So anyone waiting for a reply from Apple is going to be waiting a looooong time, and anyone hoping to vent or receive troubleshooting support from apple will need to contact Apple some other way! Just thought I'd throw that out there.

Sep 19, 2015 4:51 PM in response to Andrew Thomas3

I feel your pain. I'm still stinging from years ago, when one of Apple's other cloud attempts was buggy and making me and everyone else crazy. I was having trouble getting data to sync. Well aware of your warning about this forum, I resorted to contacting Apple directly. We worked on the problem to no avail, but what I'l never forget was the comment from the Apple tech, who concluded (paraphrasing) "Apple doesn't warrant the use of this software for business use." As if to say that Apple "productivity" software is meant for, what, home use, I guess, and that one shouldn't rely on it for important things like a business. I was floored that Apple would excuse itself from getting it's software to work correctly (as advertised) because they determined some how that most of the people that use it don't have any really important appointments?!? Well, maybe that's because nobody that needs to really rely on an online calendar trusts Apple to get it right, because they never have!


I later switched to BusyCal, which solved all my problems at the time. A superior product to iCal (Calendar, too) in every way. Not sure what they're up to now. But I got sucked back into Apple in later years, and tried Calendar again. And it did work fine, until this bug cropped up. Very frustrating that Apple abandons older versions, even when they break them (I suspect that the actual problem is within iCloud, probably something Apple changed that orphaned older versions).


Like I posted, Apple does not seem to be able to write legitimate software (regardless if it's for business or not) and can't be trusted to make good on faulty its own product. I realize that's a bit of a bold statement, but it is certainly true in this case, and for all their cloud products for the most part. They've always been flakey.


I suggest we stop trying to "fix" Apple's bugs, and turn to third party solutions instead. That worked for me before. It's worth another try this time, too... I'm going to revisit BusyCal and see how they're doing...

Sep 25, 2015 7:59 AM in response to lionmascot

Have tried some more appointments and still working good and not reverting to new event. Time will tell... FWIW, I noticed in my calendar preferences, under default calendar, it is now set to "selected calendar" whereas before my upgrade to yosemite, I had it set to "no category" and changed it as needed. I have left this setting at "selected calendar" now and change as necessary instead of setting back to "no category". IMO, this should make no difference at all, just mentioning it...

Sep 25, 2015 8:17 AM in response to lionmascot

I can recreate this bug reliably. If I don't change the calendar of an event, it sticks. If I change the calendar while creating the event, it reverts to "New Event." If I set the "Default Calendar" Preference to "Selected Calendar" it does not solve for the bug, it does not alter the previously described behavior. However, if I select the intended Calendar from the side bar first, before creating the new event (with "Default Calendar" Preference set to "Selected Calendar") then the new event is assigned to that calendar and the new event sticks (so this is a possible work-around for some of us). I am on Mac OS 10.9.5.


Is it true that some of you are on 10.10.5 (or whatever the latest is), and this bug is still happening? I'll definitely not be upgrading then, just to solve a bug that has not been corrected yet.

Oct 13, 2015 9:19 PM in response to AKYPoon

I have not used it for a few years, but when Apple's iCal was a mess and could not sync reliably, I switched to BusyCal. It solved all my problems at the time, and was actually a nicer product to use (MUCH better interface, for example). But for some reason I reverted back to Calendar a while ago, hoping it would be more stable. Which it was for a while. But now, not so much.


This is what's so frustrating about Apple. They KNOW about this bug, and have for some time now, and obviously caused it themselves somehow (I'm guessing a tweak to iCloud code), but they refuse to put the necessary resources required to clean up their own mess! How can we rely on Apple for rock-solid productivity when they don't, and really never have for any solid length of time, provide it?


I WANT Apple to be my primary hardware and software vendor, but they make that hard to do. They produce buggy software, are VERY slow to fix it when it's broken or later breaks (if they bother to at all), and regularly gut perfectly good software when they "upgrade" to a new version, sometimes taking years (if ever) to bring a new version of software up to the capability and quality level of previous versions (QuickTime, entire iWork suite, iPhoto/Aperature debacle, iMovie/Final Cut fiasco, etc, etc). It's getting harder and harder to put my trust in Apple when they can, and do, regularly pull the rug out from under software on which I have come to relay. I never know when something I've invested my time in (like iPhoto, or iTunes) will just transform into some else "over night." And usually lose functionality along the way!


I would be completely happy with Apple if they substantially increased their iOS and OS release cycles (two or three years would be fine by me) but made sure EVERYTHING included was working perfectly. Perhaps updating things like Mail and Calendar, etc in between major OS updates to keep individual apps current and running great. This instead of updating everything at once, and only during a major OS update.


One might try to argue that Apple's upgrade MO makes for more reliable software when everything gets updated at the same time. The problem is, that strategy, while perhaps looking good "on paper" doesn't actually work and never really has. Apple's software is just as buggy as others out here using alternate upgrade MO's. So Apple, try something else, please!

Nov 7, 2015 5:21 PM in response to hueyo

I have upgraded to OS 10.10.5 while OS 10.9.5 still had the calendar issue with the new event. Because someone posted Apple won't fix the issue on the old OS. But OS 10.10.5 still has problem, not the same as 10.9.5 (new entries revert to "new event').


With OS 10.10.5, new entry stays if you enter everything (include calendar) when you create it but.... EDITING! - if you change the calendar while you editing on existing event, it reverts back to the original entry. It stays if you edit WITHOUT change the calendar.

So basically switching calendar cause the problem. I wonder they fixed this long time Calendar issues on El Capitan!

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new entries revert to "new event"

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