iPhone 6 plus sudden shut off and won't turn on.

My phone just sudden shut off and can't on. I have tried hard reset it don't works and connect to desktop nothing happen as well.

iPhone 6 Plus, iOS 8.3

Posted on May 16, 2015 11:40 PM

Reply
157 replies

Jan 26, 2017 2:43 PM in response to sim61

So my problem is similar but it turns of at say 40% and then for the next 5 minutes it says it's out of battery. Then after 5 or so minutes, I can turn it back on. If I try to run anything it will shut off and do the same thing. The only way I've found to temporarily fix it is to hard reset a couple of times right after it restarts. Anything I can do or will it need to be repaired? Also I have an iPhone 6 and I think it may be a RAM issue as when I try to open say twitter it will shut off. Help please.

May 2, 2017 2:46 AM in response to sim61

It seems to me that (on my phone, at least), this has started when the latest forced update happened. This morning was one of the toughest I had trying to start the phone. It was only after I put the USB on my computer, started up ITunes and pressed the home and start button (I had to hold it for close to a minute). This is getting to be quite a nuisance.

Jun 1, 2017 12:40 PM in response to gail from maine

It was the disrespectful manner in which the reply was written I take issue with. Why so defensive? Anyway, I was reading these posts with hopes to find a real answer to my issue without having to post my information. Clearly, I am going to have to share.

Iphone6

Version. 10.3.2

Not jailbroken

Verizon carrier


Good enough?

Now the issue, any level of charge. 20%, 80% or anywhere in between my phone just shuts off. I attempted to restart my phone right away. Not one thing happens. No temperature warnings, no low battery displays. Nothing. Then, at some point it turns back on. In its own. Or with my help. It varries. Sometimes it's plugged in. Sometimes it's not.


Pardon me for questioning why someone needs to treat people like they're not smart. This forum is to help people and they were not helpful. At all. I had read a few comments like that from trolls who have nothing better to do and I got sick of it. Moving on... anyone find a solution?


CM

Jun 1, 2017 6:30 PM in response to CJGarrow

Have you tried erasing your device and setting it up as a new device, then using it for awhile to see if the problem still exists or is fixed? If you still have the problem with a totally clean device (i.e., one not set up from a backup and only signed in), then it needs to go back to Apple to see what they can do.


If you try that and it does work as expected, then you would erase it again and restore it from the backup to see if the issue returns. If it does, the there is either an app or corrupted data that is causing the issue, and you would want to erase again and set up the phone manually.


If restoring it to the backup resolves the issue, then you are all set.


GB

Jul 9, 2017 2:15 PM in response to tenzin17

If you have a phone replaced, then you absolutely need to make a backup of that device before taking it in to get exchanged.


Photos should have already been imported to your photos library on your computer. If you are using iCloud Photo Library, then the device isn't relevant.


Messages will go away if you don't have a backup. So will all of your settings, and your "download profile" (i.e., the purchased items that reside on the old phone that would be automatically re-downloaded if you were restoring from a backup. You can, of course, re-download any of your purchased media manually, or by syncing.


GB

Jul 23, 2017 3:38 AM in response to sim61

Same!!!! I had put my phone on the charger and it was at 46% and I went to take a shower so I plugged it in on my counter in the bathroom and after I grabbed for my phone to turn music on as I normally do while showering and it suddenly wasn't turning on at all. I plugged it back in and no charging signal came on and it didn't turn on for three hours straight and when it decided to turn on it was at 3%. Instead of worrying about making a new generation of IPhone each month, Apple should seriously consider focusing on fixing these issues.

Jul 27, 2017 11:12 PM in response to CJGarrow

Hi there im having same issue this is my second time with iphone 6 im out of warranty but thr thing is this is a software problem is not like we brake the phone so apple needs to fix this for free or replace the phone even if is out of warranty im starting to hate iphones im goin back to old nokias this apple are all thiefs im sure they add bug viruses in purpose so people can buy different models ♂ ♂ ♂ ♂

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iPhone 6 plus sudden shut off and won't turn on.

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