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After the Apple Watch 1.0.1 Update, Heart Rate stopped working...

After I updated my Watch to 1.0.1, the heart rate monitor no longer monitors my heart rate in the background. It only monitors my heart rate when I ask it to take a reading.


This is really, really annoying. Has anyone else experienced this? It was working perfectly before the update.

Apple Watch, Watch OS 1.0.1

Posted on May 20, 2015 8:18 AM

Reply
343 replies

May 30, 2015 12:13 PM in response to Jcannonb

Why don't they use green light to monitor HR if the 10 minute was being stopped for say a couple times due to you moving? Why don't they set a shorter retry period if the HR monitor was stopped? If shorter rest failed as well, does it mean the person is exercising?or is having 5-6 hours skip of HR monitor really the best option?

May 30, 2015 1:09 PM in response to klipper421

My assumption based on earlier marketing materials was that AW would check your activity in the background (including heart rate) and close your circles throughout the day.


In actuality, if I don't engage the Workout App, it is near impossible to close circles. If I do engage the Workout App, I can sometimes double or triple my circles.


A fitness tracker should be able to monitor your activity in the background in order to pick up all the things you do even when you are not going for a dedicated workout session. The Workout app should be used to give added functionality (i.e. distances/GPS, timers, and even more accuracy by more frequent heart measurements). But it should not be this different with and without Workout being open.


The way this currently is, I absolutely do not trust my rings to be accurate at all. And if they are not accurate or consistent, how can you even use them to monitor progress? This thing is basically worthless as a fitness device. And that was the main reason I purchased it.


Never done this before, but I sent a letter to Tim Cook expressing my disappointment with the way Apple has handled this aspect of the Watch launch. Changing your marketing material after the fact is simply false advertising. Many people purchased this to be a fitness tracker and it simply isn't.

May 30, 2015 3:32 PM in response to kuduboet

http://www.theverge.com/2015/5/30/8691513/apple-watch-sporadic-heart-rate-readin gs-explained


This is my next letter to Tim Cook


If this is true, the people in my thread are starting to talk about a class action law suit based on bait and switch advertising.


We were not promised a device that might work. We were promised a device that would work and it would check heart rate every 10 minutes.


Also today during my 90 minute tennis, it stopped working so much I had to take frequent breaks just so it would find my heart rate again. It never worked more than 3 minutes at a time during the workout while the exercise app was on.


Calories aren't calculated properly so I cannot accurately gauge my diet intake and my doctor cannot help guide my future plan.


Can the watch work as advertised or not? Can it accurately tell me how my fitness and life changing is going? I cannot show my doctor this and I have health problems and as a result he needs to see this data.


$400 is a lot of money for a watch that might do the stuff promised.



Regards,

May 30, 2015 4:13 PM in response to klipper421

If Jobs was still with us, we would get that or the "you're holding it wrong" that everyone remembers from the iPhone 4 debut. But, most people with the antenna problem were kinda holding it wrong, unless I'm not remembering correctly. I'd like to think we'd get the internal scolding reaction in this case.

Either way, I'm just flat out confused now with this whole HR thing.


Maybe Apple shouldn't have hired the Nike FuelBand guy?

http://9to5mac.com/2015/03/20/apple-watch-development-health-fitness/


klipper421 wrote:


Maybe Tim Cook should do the same thing Steve Jobs did with MobleMe. Gather the Apple Watch team together and ask them if "anyone tell me what MobileMe Apple Watch is supposed to do?" Having received a satisfactory answer, he continues, "So why the f*** doesn't it do that?"

May 30, 2015 6:49 PM in response to Jcannonb

The worst part is a friend of mine bought the FitBit Surge, $150 cheaper than my Sport, and for all the things I use my AW for like heart rate, notifications, music control, it can do all that, plus it can track my runs with GPS WITHOUT needing my phone with me, last 7 days, and can track my sleep. I am definitely starting to think I made a mistake, I guess I will wait until WWDC to see if anything big comes out of that, but for all that I do use my Apple Watch for, the Surge might be my replacement. I wasn't looking to have my iPhone on my wrist, and I do use messages so I would miss that, but honestly unless Apple sorts some of the issues out like the Heart Rate and others, I might be looking for my money back.

May 30, 2015 8:46 PM in response to kuduboet

If this was an intentional change why wasn't it in the change log? one of the main reasons I bought the watch was for constant heart rate monitoring like a Fitbit. When I payed $430 for the **** thing was advertised to take your HR every 10mins. Worked fine until the update, now I feel like my watch suddenly became a lot less useful. I feel like Apple did a bait and switech by advertising a feature and then silently removing it. I wouldn't be surprised if Crapple releases their version of the fitbit that you have to ware on your other wrist to get constant HR info sent to the health app. But no seriously, I'm taking mine back tomorrow and exchanging for a watch that has 1.0. OS. If enough people do this they'll be forced to restore the function. At the very least give us the option to select if we want it to monitor every 10 minutes with motion or only when you're still.

May 31, 2015 7:09 AM in response to javedchoksi

I Just did a quick test:


28 min elliptical using exercise app - 301 calories and quite a few minutes on exercise ring (can't remember exactly but around 20+ mins)


28 min elliptical without using exercise app - 86 calories and 2 mins on exercise ring.


At this point, I don't trust the watch to passively track anything with any sort of consistency. Seems like you can game the rings by just putting it on the workout app more. what is the point of a passive activity tracker if he results are all over the place? You can't trust the data it's giving you.

May 31, 2015 7:32 AM in response to millerrh512

Yes, it seems totally counterintuitive to the implied design of the watch and activity app. If I move I have to turn on the HR monitor via the Health app??? It requires human intervention to tell my smartwatch that I'm active? Only exercise activity requires HR monitoring?? Help me out here?? I need to monitor my HR automatically while I'm watching TV but not while I'm mowing the yard, shoveling snow, walking the dog, moving furniture?? They just rendered the HR sensor pointless as far as I'm concerned. If I have to worry about turning it on and off, this is a total fail for this aspect of the Watch.

May 31, 2015 7:44 AM in response to Thomas Forsythe

II've had just about every fitness tracker out there. this nonsensical change to only attempting to take your HR while being completely still is horrible. It now feels no better than a fit's generation FitBit. Before the 1.0.1 update it was a decent tracker.


I noticed something the other day. I was in my car driving for 12hrs on a road trip. Only stopped 3 times for gas and bathroom breaks. I somehow managed to meet my "active calorie" goal that day. Two days before I was at work busting my butt(I'm on my feet at work) and the active calories were only 19 calories greater. This product has been dumbed down to horrible levels and I want a refund if Apple doesn't turn the every 10 minute HR feature back on!

After the Apple Watch 1.0.1 Update, Heart Rate stopped working...

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