Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Question marked as Top-ranking reply

Posted on Jan 2, 2017 10:13 PM

I've had the same problem. Just found a setting under Phone that says Calls On Other Devices. It was on. Turned it off and will see if the problem is resolved.


Very irritating setting. Why would you want to do this?

1,397 replies

Jul 10, 2015 7:29 PM in response to Philly_Phan

This doc. is after "family sharing" was introduced. Read the last sentence then follow the link. Sharing ID's prior to the update was never an issue. If their update conflicts with the previous methods then sharing should be blocked in the system, not merely suggested in some hidden obscure Q & A. The majority of families with multiple phones have been sharing id's since the first i-phone with no issues. If the advent of family sharing is the future of sharing across devices then again sharing ID's should be disabled. Bottom line is if it doesn't work don't allow it.

Jul 10, 2015 9:34 PM in response to Joewalsh91

Apple has never recommended using one Apple ID for multiple people. It didn't used to break anything, but it still wasn't recommended. Now with iCloud it will break it, and Apple will still not recommend sharing Apple IDs with more than one person. You may prefer it a different way, but this is the official way that it is supposed to work for everyone, and it's documented as the intended behavior of the feature. You may not like this, but you're finally going to have to change.

Jul 11, 2015 4:31 AM in response to Joewalsh91

Joewalsh91 wrote:


This doc. is after "family sharing" was introduced. Read the last sentence then follow the link. Sharing ID's prior to the update was never an issue. If their update conflicts with the previous methods then sharing should be blocked in the system, not merely suggested in some hidden obscure Q & A. The majority of families with multiple phones have been sharing id's since the first i-phone with no issues. If the advent of family sharing is the future of sharing across devices then again sharing ID's should be disabled. Bottom line is if it doesn't work don't allow it.

Nonsense, the majority of users (100's of millions) use iCloud correctly, and that is why you face the choice of joining them or living with the consequences of your choices. Accounts are free, what exactly is your objection to using them as intended?


By the way, when your wife impersonates you behind an Apple ID how can Apple know, how could they disable that? after all, the deception is at your end, not theirs.

Jul 11, 2015 6:17 AM in response to Csound1

Just did. You know Google and Firefox have the sync system (share) down pretty well. When you sync a new device you are given a list of things to sync or not on a per device basis. And all of you can continue to make your condescending comments but you can't deny that ID sharing worked perfectly before the recent updates. I must agree with darenH123, I am done, later.

Jul 11, 2015 8:45 AM in response to Joewalsh91

Joewalsh91 wrote:


They also have never prohibited it, for 8 years. The ball is in apple's court.

Apple still doesn't "prohibit" it. They just tell you bad things will happen if you do. As you have discovered. There are also posts complaining that contacts are shared across devices sharing an Apple ID, and similarly calendar entries, notes, reminders, documents saved to iCloud.

Jul 12, 2015 10:35 AM in response to barneyman

My wife and I are having the same problem (recent calls appearing on each others' iPhones), although it only cropped up a few days ago when she upgraded to an iPhone 6. While not disastrous, it's definitely annoying (and challenging to understand why Apple would feel the need to iCloud the recent calls instead of letting each device store its individual call history.)


Having worked through this forum and other Apple Support info, I find myself on the horns of a dilemma...


1) We're not supposed to be using a shared Apple ID on both of our iPhones for poorly clarified reasons, but separating IDs per device or person is obviously what is recommended in this forum, at least for the purposes of resolving this particular issue. The family sharing option is the suggested alternative.


2) The ONLY reason we decided to share one Apple ID across our phones (and MacBooks) is because we make multiple additions and alterations to our collective contact list each day, and sharing a single ID has been the one way we've found that easily and seamlessly updates those changes to all our devices. It has worked so well that I would have thought it was a feature Apple should have promoted rather than undermined with cloud-side tinkering on call histories. At present, family sharing does not permit contact syncing (and likely never will,) and the only Customer Support fixes I have seen in other forums include trying to "share contact" every time a change is made (which would be a time-hog of a nightmare for our situation) or periodically switching all devices back to a single ID for the purposes of contact syncing and then back to device-specific IDs for normal operations (which is a hassle as well, and does not provide real-time access to the latest changes and additions to the contacts list.)


Does anyone have any suggestions that would eliminate shared call histories but preserve shared contacts?

Thanks..

Jul 13, 2015 8:34 AM in response to barneyman

My wife and I started having this issue as well recently. While I understand that sharing an iCloud ID is not the optimal way of doing things, there is one reason that we haven't switched to family sharing. This reason is iCloud photos. There is no solution for sharing ALL our photos with eachother, in full resolution, and with all metadata. I pay for the 500GB plan so that we can have all our photos and videos in the cloud, and that way we can both have access to them and edit them at any time. There is currently no solution for doing this with family sharing, and sharing individual albums is not a solution. Also, we are able to share that 500GB storage for not just our family photos, but also our documents. If these issues were addressed, I would gladly quit sharing my iCloud ID with my wife and use family sharing instead.

Jul 15, 2015 5:25 PM in response to 68010likewoah

Here's the thing, I am the only household technical support for numerous devices (2 ipads and 5 iphones), the 2 ipads are used by many people (not just one person), if I were to use a different AppleID for each person in the house, I see a mess of id's and passwords I'd have to sift through every time and which ID do I use for each ipad that has multiple users? Or do we now need to create a unique apple ID for each device rather than user, to do it the "right way". I think some of you advanced posters here are forgetting the hassles and complexity of admining beyond your simple one person usage of a couple devices.


Our household has been successful so far with one ID but are not opposed to changing if this change makes sense and can maintain all these devices effectively and efficiently. So far I have heard that family sharing is not very polished and it is unclear what advantages or new issues may come up when so much has worked just fine for so long with the single ID.


This thread is about a single NEW issue some users are having due to changes made by Apple recently. If Apple wants users to change how they maintain multiple accounts then they simply need to make that fact clear and provide a simple and well thought out means to get there. This thread is about a newly introduced bug that did not exist nor should exist ever automatically. And if it's not a bug then Apple should say so, that it's functioning as intended and accept any potential liability that this "feature" involving privacy suddenly being turned on by default may illicit.


All the posts (most rude I might add) that imply that this is simply a matter of using AppleID for multiple devices issue, it is not. It is a newly added bug, unless Apple officially owns up to intentionally causing this and therefore suddenly and without disclosure added this to force users to move to family sharing and multiple IDs (yeah right). Yes using a single ID may resolve the issue...much like turning off all the devices and tossing them in the garbage, will as well, but it's hardly a solution for many of us and still leaves the issue unanswered as to how to migrate from on ID to multiple IDs over a family network that also share devices.

Jul 15, 2015 5:57 PM in response to Philly_Phan

This is very confusing when you have a large multi-generation family under the same roof which includes support for multi-user devices. So far it sounds like the best bet will be to remove all icloud features from all devices (and use 3rd party sharing, like gmail calender etc) and I'm betting that's not really what Apple would like to happen with family customers. But the multiple ID's just can't work as designed in my situation, there's just too much complexity there and maintenance overhead.

Jul 15, 2015 6:05 PM in response to socalpk

I could easily provide solutions for your problems were it not for one error in your thinking.


socalpk wrote:


...support for multi-user devices.

IOS devices are not and never have been multi-user devices. Period. Your insistence in using them that way means that you can not use Apple's facilities and, yes, you must use items like third-party sharing. Yes you're correct in that "...that's not really what Apple would like to happen with family customers" but no solution, Apple's or anyone else's, is the best for 100% of the population.

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Call History showing up on another iPhone

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