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Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

1,397 replies

Jul 12, 2015 10:35 AM in response to barneyman

My wife and I are having the same problem (recent calls appearing on each others' iPhones), although it only cropped up a few days ago when she upgraded to an iPhone 6. While not disastrous, it's definitely annoying (and challenging to understand why Apple would feel the need to iCloud the recent calls instead of letting each device store its individual call history.)


Having worked through this forum and other Apple Support info, I find myself on the horns of a dilemma...


1) We're not supposed to be using a shared Apple ID on both of our iPhones for poorly clarified reasons, but separating IDs per device or person is obviously what is recommended in this forum, at least for the purposes of resolving this particular issue. The family sharing option is the suggested alternative.


2) The ONLY reason we decided to share one Apple ID across our phones (and MacBooks) is because we make multiple additions and alterations to our collective contact list each day, and sharing a single ID has been the one way we've found that easily and seamlessly updates those changes to all our devices. It has worked so well that I would have thought it was a feature Apple should have promoted rather than undermined with cloud-side tinkering on call histories. At present, family sharing does not permit contact syncing (and likely never will,) and the only Customer Support fixes I have seen in other forums include trying to "share contact" every time a change is made (which would be a time-hog of a nightmare for our situation) or periodically switching all devices back to a single ID for the purposes of contact syncing and then back to device-specific IDs for normal operations (which is a hassle as well, and does not provide real-time access to the latest changes and additions to the contacts list.)


Does anyone have any suggestions that would eliminate shared call histories but preserve shared contacts?

Thanks..

Jul 13, 2015 8:34 AM in response to barneyman

My wife and I started having this issue as well recently. While I understand that sharing an iCloud ID is not the optimal way of doing things, there is one reason that we haven't switched to family sharing. This reason is iCloud photos. There is no solution for sharing ALL our photos with eachother, in full resolution, and with all metadata. I pay for the 500GB plan so that we can have all our photos and videos in the cloud, and that way we can both have access to them and edit them at any time. There is currently no solution for doing this with family sharing, and sharing individual albums is not a solution. Also, we are able to share that 500GB storage for not just our family photos, but also our documents. If these issues were addressed, I would gladly quit sharing my iCloud ID with my wife and use family sharing instead.

Jul 15, 2015 5:25 PM in response to 68010likewoah

Here's the thing, I am the only household technical support for numerous devices (2 ipads and 5 iphones), the 2 ipads are used by many people (not just one person), if I were to use a different AppleID for each person in the house, I see a mess of id's and passwords I'd have to sift through every time and which ID do I use for each ipad that has multiple users? Or do we now need to create a unique apple ID for each device rather than user, to do it the "right way". I think some of you advanced posters here are forgetting the hassles and complexity of admining beyond your simple one person usage of a couple devices.


Our household has been successful so far with one ID but are not opposed to changing if this change makes sense and can maintain all these devices effectively and efficiently. So far I have heard that family sharing is not very polished and it is unclear what advantages or new issues may come up when so much has worked just fine for so long with the single ID.


This thread is about a single NEW issue some users are having due to changes made by Apple recently. If Apple wants users to change how they maintain multiple accounts then they simply need to make that fact clear and provide a simple and well thought out means to get there. This thread is about a newly introduced bug that did not exist nor should exist ever automatically. And if it's not a bug then Apple should say so, that it's functioning as intended and accept any potential liability that this "feature" involving privacy suddenly being turned on by default may illicit.


All the posts (most rude I might add) that imply that this is simply a matter of using AppleID for multiple devices issue, it is not. It is a newly added bug, unless Apple officially owns up to intentionally causing this and therefore suddenly and without disclosure added this to force users to move to family sharing and multiple IDs (yeah right). Yes using a single ID may resolve the issue...much like turning off all the devices and tossing them in the garbage, will as well, but it's hardly a solution for many of us and still leaves the issue unanswered as to how to migrate from on ID to multiple IDs over a family network that also share devices.

Jul 15, 2015 5:57 PM in response to Philly_Phan

This is very confusing when you have a large multi-generation family under the same roof which includes support for multi-user devices. So far it sounds like the best bet will be to remove all icloud features from all devices (and use 3rd party sharing, like gmail calender etc) and I'm betting that's not really what Apple would like to happen with family customers. But the multiple ID's just can't work as designed in my situation, there's just too much complexity there and maintenance overhead.

Jul 15, 2015 6:05 PM in response to socalpk

I could easily provide solutions for your problems were it not for one error in your thinking.


socalpk wrote:


...support for multi-user devices.

IOS devices are not and never have been multi-user devices. Period. Your insistence in using them that way means that you can not use Apple's facilities and, yes, you must use items like third-party sharing. Yes you're correct in that "...that's not really what Apple would like to happen with family customers" but no solution, Apple's or anyone else's, is the best for 100% of the population.

Jul 15, 2015 7:23 PM in response to John The Silent Musician

This exactly same thing started happening at random with my and my husbands phones. All the detailed settings are checked appropriately for our phones,etc... Getting random phone logs and random text messages to both our phones and we can be across the country from one another. We share an apple ID because our household shares the calendar, music, and apps.... He gets my entire call log and I get his and some random text messages go through? Weird and not consistent?

Jul 15, 2015 7:28 PM in response to socalpk

My thoughts exactly. I have multiple devices and multiple family members sharing them which are children. They are not getting their own apple IDs. I can't keep track of all of that. We have one apple ID for two phones, three iPads and two apple computers. Out of all of that our entire family uses it all with one apple ID. The only problem is our two phones are randomly sharing call logs and text messages even thought the right numbers are checked in the selection box... This error is not happening on our other devices. It just happening on our iPhone 6's and it can be when we are across the country from one another. Irritating.

Jul 17, 2015 2:10 PM in response to Joewalsh91

EXACTLY. USE ONE ID PER USER. YOU CRACKED THE CODE!

As of right now Apple ID and iCloud work EXACTLY as they're supposed to. There are documents and articles telling you to use ONE apple ID PER PERSON. You can use a shared Apple ID for iTunes Store reasons, but it's not recommended, and you CAN NOT use a shared iCloud account without having a problem with sharing information between devices, as all devices that are signed in to the same iCloud account are designed to offer one continuous experience for one person.

That's the way it works. End of story. End of argument. Stop it. You need to be able to track each individual human for licensing purposes for the purchases made. You can dislike the way it works, but it is simply the way it works. If you find a different service that works better for you, awesome! Do the thing. This is not a bug, this is not a problem with the code. This is everything working as it's supposed to work and offering people that sign in to their iCloud to have a seamless experience.


Stop looking for a "Fix". This is EXPECTED BEHAVIOR.

Jul 17, 2015 7:00 PM in response to n_revell

I disagree. We have used 3 phones, 2 iPads & 1 Mac using the same Apple ID & iCloud account for

at least 2 years. Never a problem before. Only issue now is recent calls from 1 phone showing up on all 3.

No other issues. Otherwise, it works perfectly. All devices managed by 1 Apple ID account, all devices backed up

to 1 iCloud account, each device set up to back up only what's nended for its purpose. The recent calls issue is new & only issue(well, not so new anymore).

Jul 24, 2015 8:25 AM in response to barneyman

I do have the same problems. Call list from one iPhone on the other iPhone one way.


Because it is one way, no one should say, this is a feature a feature and I have to split my IDs.

Because it worked in the past with seperate call lists and this happens only sometimes, no one should say, this is a feature a feature and I have to split my IDs.

Because I want to share findmyiphone, contacts, calendar, icloud sharing of different apps, of the same ID, ...


HandOff is turned off, usage of cell phone on different devices as well.


So Apple, this is really an anoying bug. Just fix it or put an Option for this "sharing" in the Settings for the user, who really want this. But then it should work all the time and not only sometimes and it should work in both directions and not only one way. => strange bug.

Call History showing up on another iPhone

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