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Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

1,397 replies

Feb 6, 2016 12:10 PM in response to barneyman

Good evening all,


I have rarely seen such a pitiful and egotistical discussion on these pages. The bickering and pointless nastiness in most of these replies is shameful. These pages are meant to be a way for the community to assist each other. Instead what we see here is the worse type of bullying and misinformation possible.

This is a new account. I have created it having left the employ of Apple after many happy years. Most recently I was employed in the Apple Store, Carrousel du Louvre, Paris. I am now traveling for a few months/years.


First some history. Family sharing was first introduced to the general public Sep 2014. In fact, I was at the Worldwide Developers Conference on June 2, 2014 when it was first unveiled. As such it is relatively new. For staff like us it was a much needed feature as family members were previously encouraged (by store staff like us) to share an ID to police their kids. But that in itself bought issues with facetime and iMessage. These issues can be overcome by setting up separate IDs for those apps but this over complicated setups.


Now let’s be clear here. There is nothing wrong with sharing an ID. True, it is no longer the way Apple want you to do things but until late 2014 it is how many people were encouraged to set things up by Apple employees themselves. As such there are millions of people across the world set up in this manner and belittling people with this set up is frankly pathetic.


In fact, the new family sharing is not a perfect fit for some families especially as an in-app purchase is not available on all devices. Many of us reported this as a poorly thought out but it seems this is intentional, possibly due to pressure from developers, as so many apps moved from the paid model to the free with in-app purchase model.


Due to the above, If I had young kids I would STILL share an ID.


Second, some facts. This sharing of recent calls “feature” is not as new as people believe. Recent calls have always been backed up to iCloud from the time you were able to backup to iCloud. But only relatively recently (around IOS8+) has the data somehow become 2 way. This sharing of recent calls is NOT an advertised feature in any IOS and is certainly not consistent. i.e. It is not guaranteed that the same 2 devices set up the same way will experience the feature. We concluded when we looked into it that there were two factors in play. One is iCloud contacts and the second is iCloud drive. Turning one off or the other, or sometimes simply tweaking a random setting in either will usually stop the feature. As such this feature IS A BUG and is being addressed but I have no idea when.


It is possible that Apple planned to provide this as a real feature in future but for the moment it is a bug as there is no consistent way to turn it on (never mind off). I would expect that if it were a real feature it would be both advertised and be controllable.


Do with this information as you see fit. I’m sure the more childish will continue to bicker as that seems to be what this thread has become.


Good luck to you all. Please work together to help each other.

Feb 6, 2016 2:40 PM in response to John_Travel

Thank you John for an extremely articulate, informative and helpful post. I think those stuck with this issue for which possible avoidance techniques of separate accounts are not suitable should report the problem via http://bugreport.apple.com as well as feedback so that Apple can properly gauge the importance of this issue. I guess I got lucky when I installed 9.2.1 when it stopped merging the call lists (without effectively changing any settings although 9.2.1 first turned on iCloud drive and I had to turn it off for all my devices) and was hoping it was fixed for more folks.

Feb 6, 2016 3:59 PM in response to JAta2

I guess I got lucky when I installed 9.2.1 when it stopped merging the call lists (without effectively changing any settings although 9.2.1 first turned on iCloud drive and I had to turn it off for all my devices) and was hoping it was fixed for more folks.

I'm curious about your post. Are you saying 9.2.1 fixed everything? Or, do you still need to have iCloud turned off? If you need iCloud off, it is not really a fix as there is a trade-off in that a feature is sacrificed in order to stop the call logs.

Feb 6, 2016 4:45 PM in response to GovtLawyer

>> I'm curious about your post. Are you saying 9.2.1 fixed everything? Or, do you still need to have iCloud turned off? If you need iCloud off, it is not really a fix as there is a trade-off in that a feature is sacrificed in order to stop the call logs.


I actually *never* ran with iCloud Drive turned on - worked fine until I started having problems with call list merging in iOS 9.0.x. That was what was so very frustrating. With 9.2.1, I'm running the way I want without any duplicate call list entries. If I ever decide to turn it on, I guess I won't be surprised to see call list merging again. Bur for my current use case, it's working nicely. Note that I always put off using iCloud Drive because I didn't feel I needed it - I use SpiderOak for my secure cloud storage and the original non-drive iCloud seemed to work fine for backups (I actually prefer iTunes but recognize iCloud is more easily kept up to date since it is automatic) as well as storing app specific data. Of course I have empathy with those stuck today and sincerely hope that this bug gets fixed soon.

Feb 10, 2016 3:17 PM in response to Shuu_God

Shuu_God wrote:


too much to read in here, but long story short STOP SHARING AN APPLE ID WITH SOMEONE WHO ISN'T YOURSELF😕 DO THAT AND YOU WILL HAVE NO PROBLEMS!!

You would think that would make some sense... But it doesn't as there are people like me who do not share an ID with other people yet still have problems with call history. Maybe you should have read some of the posts 😉

Feb 11, 2016 6:34 AM in response to DuncBob

DuncBob wrote:


Shuu_God wrote:


too much to read in here, but long story short STOP SHARING AN APPLE ID WITH SOMEONE WHO ISN'T YOURSELF😕 DO THAT AND YOU WILL HAVE NO PROBLEMS!!

You would think that would make some sense... But it doesn't as there are people like me who do not share an ID with other people yet still have problems with call history. Maybe you should have read some of the posts 😉

If you actually do have problem with sharing call logs with people who use other apple id, you should RE read all of the posts here - might help to figure out that you are alone and in the wrong place. In that case recommend to change password ASAP and if that does not help start your own thread.

Feb 11, 2016 6:40 AM in response to gregory202

gregory202 wrote:


DuncBob wrote:


Shuu_God wrote:


too much to read in here, but long story short STOP SHARING AN APPLE ID WITH SOMEONE WHO ISN'T YOURSELF😕 DO THAT AND YOU WILL HAVE NO PROBLEMS!!

You would think that would make some sense... But it doesn't as there are people like me who do not share an ID with other people yet still have problems with call history. Maybe you should have read some of the posts 😉

If you actually do have problem with sharing call logs with people who use other apple id, you should RE read all of the posts here - might help to figure out that you are alone and in the wrong place. In that case recommend to change password ASAP and if that does not help start your own thread.

I have read every post thanks. If you had also read every post you would realise that my problem isn't sharing call logs with other people. It's my work and personal phone sharing call logs, an issue that a number of other people on this thread have. 🙂

Feb 11, 2016 6:58 AM in response to gail from maine

gail from maine wrote:


Not wanting to read through this whole thread again, just wanted to make sure that you have seen the link to send your feedback to Apple: Apple - Feedback


There are enough people who don't like this behavior that I think sending feedback would be useful.


Cheers,


GB

Thanks - I saw one of your posts earlier and took your advice 🙂

Feb 11, 2016 7:10 AM in response to gail from maine

gail from maine wrote:


Not wanting to read through this whole thread again, just wanted to make sure that you have seen the link to send your feedback to Apple: Apple - Feedback


There are enough people who don't like this behavior that I think sending feedback would be useful.


Cheers,


GB

I will also make sure to send my feedback, that I love that feature, ability to react to phone calls that my wife missed when she is at work and the once that I missed when I am at work. Thank you Apple for providing us with that feature.(bug). I love you Apple. I will feedback you Apple.

Feb 11, 2016 7:11 AM in response to DuncBob

DuncBob wrote:


gregory202 wrote:


DuncBob wrote:


Shuu_God wrote:


too much to read in here, but long story short STOP SHARING AN APPLE ID WITH SOMEONE WHO ISN'T YOURSELF😕 DO THAT AND YOU WILL HAVE NO PROBLEMS!!

You would think that would make some sense... But it doesn't as there are people like me who do not share an ID with other people yet still have problems with call history. Maybe you should have read some of the posts 😉

If you actually do have problem with sharing call logs with people who use other apple id, you should RE read all of the posts here - might help to figure out that you are alone and in the wrong place. In that case recommend to change password ASAP and if that does not help start your own thread.

I have read every post thanks. If you had also read every post you would realise that my problem isn't sharing call logs with other people. It's my work and personal phone sharing call logs, an issue that a number of other people on this thread have. 🙂

If god(shuu) tells you to stop using same apple id you got to listen, don't you believe?

Call History showing up on another iPhone

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