You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

1,397 replies

Apr 3, 2016 8:03 PM in response to Thendil

No one here is advocating that you use two separate Apple IDs for your own devices and your own use.


Apple has long discouraged two different people sharing the same Apple ID, which has become more and more chaotic as the technology to make a single user's experience between their devices and computers as seamless as possible.


There is no question that for those people who have a single Apple ID, but who use two different devices for two separate purposes, the intermingling of call lists is problematic to say the least. This is something that we have encouraged time and time again to send Feedback to Apple about. Only they can change the way the system currently works: Apple - Feedback


In the meantime, if you decide to have two or three or 500 people all use the same Apple ID, then you will get no sympathy from anyone here. There are a myriad of ways for people with separate Apple IDs to share those things they wish to share, but having the same ID for two entirely different people is simply asking for trouble.


Cheers,


GB

Apr 5, 2016 12:48 AM in response to barneyman

We don't share an Apple ID. I've put my wife's phone on my Apple ID. There's a difference here.


I don't want to get into an argument but I do have difficulty with the supposed reasons for Recents being shared with Mrs W's phone and the suggestion that if her phone is on my ID I'm some kind of security risk. Mrs W doesn't want an Apple ID or to access iTunes. She's quite content to use a selection of my Apps and for me to buy those that she specifically wants. She's happy to let me update her phone and sort any of the technical glitches that Apple regularly throws at us. She doesn't know my Apple ID password and understands why that is. We have Dropbox to share documents and photos. This isn't me being patronising, it's how she wants it.... in fact she'd be thoroughly hacked off to be told that the only way she can have an iPhone is to have and manage her own Apple ID and iTunes account.


If this was some kind of security enhancement in iOS9 then it would apply to a whole lot of other stuff as well... but it doesn't... sharing Recents appears to be the only specific thing that can't now be switched off through iCloud settings.


I appreciate this isn't how Apple want us to use our iPhones. This isn't a rant... I've had iPhones since the 3G and I'm used to Apple telling us how we should use our devices. You either buy into it or you go elsewhere.


A solution:


I haven't checked this out fully yet, but even with iCloud Drive switched off on both iPhones, we've started to sync our Recents again, apparently from iOS9.3. Knowing how carefully iOS9.3 was tested before release (not) this may be temporary. The workaround I'm using is to disable Facetime on Mrs W's iPhone and remove it from the menu using Restrictions. She's not interested in Facetime, so this works for us, but may not be attractive to everyone.



Apr 6, 2016 3:59 PM in response to barneyman

Here is what solved it for me (I had already tried many of the suggestions of this thread with no improvement):


Background info: Yes, 3 other members of my family were logged into my iCloud account on their devices but were using their own Apple ID's for Messages, FaceTime, etc. However, the call log duplication problem only recently cropped up and was not an issue before. I also noticed that when a family member changed a ringtone on their phone, it changed on mine, so.....


I signed up for Family Sharing, added each family member using their Apple ID email address, logged each one of them out of iCloud on their iPhones, then logged them back in using their own Apple ID's, accepted Family Sharing invitations from each phone. Seems to be working fine now with very few hitches and call logs immediately corrected themselves (including old calls). It looks like all the reasons we were using the same Apple ID for iCloud have been covered and work fine using Family Sharing. Hopefully that holds true as I put it through more testing.

Apr 13, 2016 5:29 PM in response to aychray

aychray wrote:


My husband and I have been sharing the same ID for 4 years. This just started happening! It is driving us nuts! (the calls showing up) I wish someone could figure out why this is happening, there has to be a technical answer, and how to reset the phones so it doesn't continue.

The answer is right in this very thread. It is happening because you are sharing an ID, and you likely did an iOS update to 9.x recently which kicked in this feature (yes, a feature ... those who use one ID actually want their history replicated on their devices, except those who use multiple devices for different purposes, i.e. work and personal).


The solution is so simple, get a 2nd ID and move on, you can still share everything you need to with your husband through Family Sharing. Besides, if you're sharing an ID you're probably getting more than just shared call history, like iMessages (unless you've jumped through hoops to avoid that issue, which has the same correct solution -- use separate IDs).

Apr 13, 2016 6:17 PM in response to aychray

On one of the phones: open the Settings App, go to iCloud, set "iCloud Drive" to Off. It'll stop. It's a bug that somehow is sharing phone call info across phones via iCloud Drive. Worked for me instantly, but you won't be able to use iCloud drive on your phone (no biggie unless you routinely edit iCloud docs on your phone) There is no requirement that you use a separate ID per device. Those who claim so do not understand how the apple ecosystem works.


If iCloud Drive is an absolute must on both phones then you *can* create a new separate apple ID, then link it to your spouse's or vice versa, but you lose a lot of functionality (particularly: Photo stream, img. quality and meta data) and add a lot of hassle. Either way you lose something until the bug is fixed, but at least for me iCloud drive is a smaller feature to sacrifice while they fix this.

Apr 13, 2016 7:08 PM in response to rockmyplimsoul

As I mentioned in a previous post, I myself had this issue and I simply opened [Settings / Phone / Calls on other Devices and then I clicked When Nearby, That opened a list on devices and enabled and disabled as I choose and it worked! Doing more then that I suspect can cause other issues! So remember any further steps you may take just in case you need to undo them 🙂

Apr 13, 2016 7:17 PM in response to Thendil

Just for the record I would like to say I do not agree with this solution, Sorry Thndil

Please see below copied from my previous post, its really so much simpler. unless theres something going on that's over my head. which I doubt but is always possible! 🙂


I myself had this issue and I simply opened [Settings / Phone / Calls on other Devices and then I clicked When Nearby, That opened a list on devices and enabled and disabled as I choose and it worked! Doing more then that I suspect can cause other issues! So remember any further steps you may take just in case you need to undo them 🙂


Maybe it don't work for all but it works for me!

Fred

Call History showing up on another iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.