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Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

1,397 replies

Apr 18, 2016 5:47 PM in response to mjb2016

That method may work too but then what if you actually want to use face-time? You can't because you just disabled it.

With my method you don't need to disable face time, basicly you just tell your phone "Hay don't do that ring on other devices stuff anymore... and it stops!

It worked for me anyway...

Fred

Apr 24, 2016 6:30 AM in response to barneyman

I was able to fix this problem. I was receiving call log from my son's phone. On my son's phone, I went to Settings; iCloud; select iCloud drive and turn it off. You will still be able to access photos and calendars. I was having a hard time believing that it was because we shared an account. 4 other devices share this account and no one else's missed call log shows up on my phone. The only difference was my son got a new phone recently and we couldn't replicate settings from old phone because it crashed (and the back up on the computer was code locked and wouldn't turn off).

Apr 25, 2016 6:12 AM in response to rockmyplimsoul

Been fighting with this problem (yes, it is a problem becauce every unwanted, undocumented and unexplained behaviour what user struggles with is PROBLEM) since bought iphone 6 with ios 9.2.

I have 2 iphones- iphone 4s with ios 8 and iphone 6 with ios 9 (which replaced my previous iphone 5 with good old ios 6) and since I switched to iphone 6 my problem with call history syncing between both devices started.

On both phones I use same Apple ID (of course, because both phones belong to me and since upgrade to new phone=new ios all sync options was ok). Now, without my will (or against my will) both phones sync call histories. I've tried all possible settings mentioned here and none worked for 100%. Final is that I was able to stop appearing other phones call history on 4s with ios 8 but still receive it on iphone 6 with ios 9 (so this could be called 50% success).

icloud drive is not enabled and never been enabled. Facetime is enabled to only one phone number on each device. Handoff is off on ios 9 and is not available on ios 8, Calls on other devices is off on ios 9 and not available on ios 8.

I would agree that this behaviour is not a bug but feature if not these inconsistencies in settings. Why I can disable call history syncing to one device but cannot disable to another? How Apple imagine separation of missed/received calls between devices if these different devices can have different contact books so "missed calls" on device which is not initially called device are not recognizable? I cannot even figure out- is particular missed call belonging to one device or another as there are not notes which phone number was called?


Please, don't reply to my post if you can tell me only "don't use one ID on both phones" or "you must upgrade latest ios to have full functionality and bug-free operation". I'm not so dumb. I'd like to hear from those folks who know exactly which setting of any iphone/ios provide which functionality.

Thanks in advance!

Apr 25, 2016 6:44 PM in response to @lice

The only solution I have found is to turn off iCloud Drive. I'm mystified why yours is turned off and you still have the problem. I've seen some answers where it only has to be turned off on one device. I've not tried that. I thought with the latest IOS update the problem would be solved. When I wrote to Tim Cook in November a member of the customer service team contacted me and told me the issue was not widely known by Apple and that they would try to make it a granular solution - meaning just a switch could turn it on or off. Obviously, two updates later it is still not fixed.

I'm not sure if this is a bug or a feature. There is obviously a difference of opinions on this forum whether or not it is the one or the other. The cold fact is that many of us use the same ID on more than one device because we are one person, and the issue popped up all of a sudden without advance warning. For me it is totally unwanted and I wish there was a way to disable it without disabling iCloud Drive - a feature which I want. I'd love to share documents between my devices - not call logs.

I sent another email to the boss at Apple yesterday. I asked him to simply tell me whether it was a feature which Apple will not allow us to turn on or off without disabling other features; or, a bug - which they will fix. If I get an answer I will come back here and share it with everyone.

Apr 25, 2016 11:42 PM in response to GovtLawyer

Thanks for your reply! iCloud drive is not enabled on both phones so this is not my case.


I wouldn't call it "feature" as normally new features are announced, explained and documented. In this case you can read only poor users experience- how they experiment switching on and off different settings trying to get rid of call history sharing between devices. Weird is that according internet sources you can reach the same result by switching off not only one but different options- Facetime, Calls on other devices, iCloud drive, Handoff. It's not logic behaviour of "feature".

Apple allows to switch off Contact book syncing easily, means- they agree that in some situations it is absolutely fine to use different devices with same Apple ID for different purposes (i.e. one "private phone" and one "work phone" with separate contact list, calendar, reminders, notes etc). Who can explain me logic when it is allowed to configure one of my phones to show my wifes name when she calls to my private phone and show my colleagues name when he calls on work phone but it is not allowed to forbid these two persons phone numbers appearing without names on other phones where they are not in contact book and even should't appear without my will.


The most stupid situation is when I've muted ringing on both phones and when I take a look at them again I can see lots of missed calls and I've no idea- do these missed calls belong to this phone or another; from which phone number I need to call back? They have no signs of- are they synced from other device or "real"!


I doubt somebody can call it "great long waited feature"....

Apr 26, 2016 8:07 PM in response to @lice

This whole issue is very distressing. I've had a business phone and a work phone for 6 years. I try very hard to keep the two separate. I occasionally make a mistake and call a client on my personal phone. Now someone has my personal phone number, who I wish would not. When I am at work (I work in the courts) and have a missed call on my phone it is my gut reaction to call back on that same device. Suddenly last May I found myself calling clients on my personal phone. It is nonsensical to have the calls to my work phone show up on my home phone and vice versa. Equally nonsensical is the pat arrogant answer from some members on this board that it is too bad - get a separate ID. It is bad enough I have user names and passwords all over the place for all kinds of apps, which I have to keep track of. Now, if I want full functionality of iCloud Drive I have to add a new Apple ID????


The notion that this is a good feature is rebutted by Apple's failure to advertise this wonderful feature in their documentation. Every other feature is touted, not this one. Yet, after being advised of this problem by countless customers and evident by this 70 page forum thread that this may very well be a bug, Apple has done nothing to fix it. As others have stated and as I have repeated before, I can turn off other things shared between phones - why not this?


I am mystified by Apple's silence regarding this. I've sent numerous letters to Tim Cook and filed a bug report to Apple and yet almost 11 months later the problem still exists.


All I need from Apple is to either acknowledge that it is a feature put in the IOS software on purpose - and which they will keep; or, admit it is a bug and just fix it. Or, even better and to silence some of the posters to this thread, admit it is a feature, but give users the ability to turn it off. Apple's silence is arrogant and very strange.

May 2, 2016 5:43 PM in response to GovtLawyer

I am the same! I have been using the same iCloud account for my work device and home device for years. I need to be able to turn the call log feature off the same way I can stop the contacts merging.


I don't want to have to create a separate account for my work or home device, surely my current usage fits within the apple recommendations?

May 6, 2016 3:52 AM in response to barneyman

vs 9.3.1 and after reading this thread and trying all suggested solutions, nothing helped. I did try everything giving it time to work except another ID which

is not going to work for me, so please do not suggest that again.

It is my ID on my devices and I do not want my personal life and work life 'recents' across some of my devices.

May 6, 2016 1:46 PM in response to Csound1

Csound1 wrote:


If you choose not to use it correctly you will have to live with it as it is.

Stop telling nonsense, please, but explain- what we are using "not correctly" here?

For those who do not remember- short quotation from Apple ID FAQ:

How many Apple IDs do I need?

Just one. Use the same Apple ID everywhere you sign in to ensure that all your Apple services and devices work together seamlessly and you can access your personal content from all your devices.


We already heard your thoughts about how (in your opinion) people must use their iphones and ID's until it was finalized by moderator who cleaned several posts of useless suggestions without any technical background or understanding how Apple devices and services work.

May 6, 2016 2:05 PM in response to @lice

@lice wrote:


Csound1 wrote:


If you choose not to use it correctly you will have to live with it as it is.

Stop telling nonsense, please, but explain- what we are using "not correctly" here?

For those who do not remember- short quotation from Apple ID FAQ:

How many Apple IDs do I need?

Just one. Use the same Apple ID everywhere you sign in to ensure that all your Apple services and devices work together seamlessly and you can access your personal content from all your devices.`

Based on the behavior of peoples phones, Apple appears to consider call logs personal content that should be shared seamlessly across all devices. That features seems to be working. So, if you don't want all your personal information shared across all your devices, you'll need two IDs. You may agree with this or not. You may think Apple should do something different. If so, you should let them know. Use the feedback link that appears multiple times in this thread.

May 8, 2016 12:39 PM in response to IdrisSeabright

Meg St._Clair wrote:

Apple appears to consider ...

That features seems to be working...

Great! Don't you agree that it's no very difficult if this "feature" is clearly announced and explained as many other functions? Without "seems that Apple considers" and "it seems to us"?


Taking into account you are expert in Apple products-


1. would you name any other "feature" regarding "personal content" where Apple uses similar politics- simply implement "new" behaviour and let customers guess how it will work? I'd like to see note about it in official iOS manual.


2. would you name any other information/function regarding "personal content" which you cannot switch on or off in icloud sync settings? If you say- call log is personal content which CAN be shared seamlessly between same ID devices, then it would be logical if we could disable it the same way as any other function like Contacts or Notes. Don't you think so?

3. would you explain to me what call log syncing "feature" has to do with Facetime setting "iPhone cellular calls"? Because exactly this is the switch where disabling it my call log syncing stopped.

Thanks in advance!

Call History showing up on another iPhone

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