why are my missed calls showing on another iphone

When I receive calls the missed calls show on my wife's iphone. We both use Iphone 5S's and we use the same apple ID for icloud and purchases. But of course the numbers are different. Also the phones are on 2 different phone accounts.


Why are these two phones sharing the call log?


Thanks in advance.

Posted on May 22, 2015 10:50 AM

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Posted on May 22, 2015 10:59 AM

Go into Settings>FaceTime>iPhone Cellular Calls>OFF. You will want to do it on both devices. You can share an Apple ID for purchases, but as KiltedTim points out, t can be difficult sharing the iCloud ID. It takes a lot of maintenance to do that with multiple devices.

178 replies

Nov 13, 2015 3:44 AM in response to Andyn73

iOS 6 & 7 did not have Continuity. It was added in iOS 8. Once that feature became available it is essential that different users have different iCloud accounts. That's why Apple created Family Sharing at the same time iOS 8 was released, so different users can have different iCloud accounts but still share apps and calendars.


If you have different users sharing an iCloud account there will be continuing problems such as you describe. There is nothing for Apple to fix; Apple already fixed it by creating Family Sharing. You need to use the tools that Apple has provided.


See: Family Sharing - Apple Support

Feb 2, 2016 11:00 AM in response to Jbbttusmu

MY GOODNESS. All this debate about icloud accounts.


Here's how to fix it in 10 seconds. Settings>Phone>Calls on Other Devices; turn off on any iphones you have or specify which devices to leave it on.


If you turn it off on phone A, but leave it on phone B and specify to communicate with Phone A, you will still see calls from phone B on phone A. Same goes for visa versa. If you want no sharing (no ability to answer the other phone from the one you have on you), turn the feature off on both phones. It's all done in settings with no need to mess with the way you have your apple account set up for your family.


See, now you have time to take all this other brilliant advice and start an icloud account for your two year old for no reason. usually this forum is helpful...

Jul 21, 2015 7:56 AM in response to SevenHabitsFan

SevenHabitsFan wrote:


I just spoke to Apple Support to resolve this. They said that if I change it FROM sharing an iCloud account TO everyone using a separate iCloud account and utilizing Family Sharing, it should retain the features I want without getting the missed calls pinging around to everyone. About to test out...

What a surprise. That's exactly what I've stated repeatedly (see posts above).

Sep 22, 2015 8:22 PM in response to Jbbttusmu

The suggestion to turn off handoff didn't work, but reminded me of the problems that I had when setting up handoff between my iphone/macbook air and the solution to that. So I had one more thing to try: check your icloud setup and see if you are using your legacy @me.com account on one of the devices instead of your new @icloud.com account. If you are, then sign out (settings, icloud, scroll all the way to the bottom to sign out. You will have to give your icloud password to log out of find my iphone.) Test to see if that worked. Then sign back in with your @icloud.com account. This solved the problem for me. For tonight, anyway...

Dec 18, 2015 8:45 AM in response to Csound1

Try this:


Go to Settings>Phone>Calls on Other Devices and turn it off.


I have been having a similar problem with my old iPhone (that I gave to my husband). I just turned it off and called my phone from another line. When I go home at lunch, I'll see if it showed up on his phone.



BTW, I just noticed that Lawrence already mentioned this above but I didn't see it until I scrolled back up.

Apr 12, 2016 5:48 AM in response to blokefromlondon

blokefromlondon wrote:


Surprised by the amount of unhelpful and stubborn "that's not our policy" type response here towards many people that have encountered the same issue. The repetition of you need to use "family sharing" is not a good fix for missed calls appearing on phones that did not miss the call. As a "feature" seeing missed calls elsewhere can be helpful, but the implementation is flawed in that there is no choice provided if you want it or not. A simple toggle in the settings would fix it all. It can be very confusing to see these messages.


Please, stop saying Family Sharing is the answer. It might fix the issue in some circumstances, but it is overkill fo this use case and still not a fix for all. How does it solve my problem? Very simply, I have 2 phones. I own them both. I use them both. I personally DO NOT want to see missed calls from one phone disturbing me on the other phone. It rarely makes sense. I intentionally want to keep them as identical as possible from an apps and content perspective, and as they are both owned by me I do NOT want to create an additional icloud account owned both owned by me.


Also, switching off other features which may be useful such as icloud drive, or handoff - no, those are workarounds that remove other functionality.


I'm not the only one - I suspect there may be a few more people using their phones like me - in fact there are a few here with the same issue!

Like you, I have 5 devices that I use - 2 Macs, 2 iPads and an iPhone. I share an Apple ID on all of them because I am the only user. This is a great convenience for sharing contacts, calendars, notes, Safari bookmarks, Keychain, Find my iPhone, app data through iCloud Drive, music, apps, photos, messages and email. I see my recent contacts across devices also. Since they are all mine I find this a convenience, it certainly doesn't bother me, and I frequently take advantage of it, so I can return a missed call to my phone from my Mac. My wife has her own Apple ID. We share apps, music, calendars through Family Sharing. She doesn't see my calls, and I don't see hers.


That's the way it's designed to work. No one in this user-to-user support forum can change the way it works.

Dec 13, 2016 4:34 PM in response to kurtfromtexas

I've recently had same issue. Up until yesterday me & my husband have been able to share iCloud without any issues... today our call logs started sharing each other's calls. I tried everything. The only thing that seems to have worked (so far...) is I turned off FaceTime on both devices.... made sure only each number was checked on settings>phone, & settings>messages... so far so good!

Jul 15, 2015 11:46 AM in response to acoxfcox

acoxfcox wrote:


Anyways, please apple, let us know what's up?

Apple indicates that the following is "what's up."

Can I share my Apple ID with someone else?

You shouldn't share your Apple ID with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you're giving them access to all your personal content, and it may lead to confusion about who actually owns the account.

To share photos, a calendar, iTunes purchases and more with someone else, try these sharing features.

Sep 19, 2016 6:47 AM in response to FriedBacon

FriedBacon wrote:


Tim,

Stop being an idiot. All the answers you give are condescending an provide 0 value!

Stop telling people about parenting style and other nonsense you have in your own lonely mind!

I am sorry you have no family, sit in front of a computer all day and give people attitude in front of a screen.

There might be a possibility all these people that have issues... purchased phones looong before you knew what they were or could afford them...

My children are minors and yes they have iphones! However I want to parent, guide, educate, and control them!

ONE ICLOUD account for all my devices!!

I need to do all management from one account! This is how it was! This is how it needs to stay!

You can do all of that with Family Sharing. And it has the advantage that your kids will not see your texts and who you call. And also has the advantage that you can install apps on your phone that they can't install. And you get to review and approve any apps that they want to install. You can't do that with a shared ID. If you share a single iCloud ID everyone sharing that ID can see everything that every other user is doing with their phone.


If a user has 2 devices it's fine to share an Apple ID between the devices (I have 4 devices sharing an Apple ID, and it's very convenient, but they are all mine - other family members have their own IDs).

Nov 13, 2015 6:46 AM in response to Lawrence Finch

But they're not different people.. it's just me. And I have 3 phones.


So this is my understanding.. if I don't want to have "Missed Calls" show up simultaneously on my business phone, personal phone, and family loaner phone, then I'm going to have to take the extra step of creating 2 new separate icloud accounts for each phone individually, as that function of can not simply be disabled. Got it. I have to get cracking creating 2 new personal accounts with passwords and email!


Pretty crazy that something so straightforward - "missed call" only showing on the phone that got dialed - would be complicated this much. Thanks Apple.

Feb 3, 2016 10:15 AM in response to KiltedTim

Even though you authoritatively answered your own question, yes I bothered (but I'm not as bothered as you apparently).


The issue is that A) He and his wife are using the same Apple ID (nothing at all wrong with that) and B) he has "Calls on Other Devices" turned on which allows his calls to come in on her phone, affecting her call log. There are lots of reasons you might have two phones connected to one Apple ID, I do, and I've experienced this exact issue. This problem is easily fixed in settings. Sure, you could create separate Apple ID's, but it's certainly not required (and not ideal in many cases).


Here is the original post, cut and pasted for you. I look forward to my next scolding:


When I receive calls the missed calls show on my wife's iphone. We both use Iphone 5S's and we use the same apple ID for icloud and purchases. But of course the numbers are different. Also the phones are on 2 different phone accounts.


Why are these two phones sharing the call log?

Apr 12, 2016 6:52 AM in response to blokefromlondon

blokefromlondon wrote:


Very simply, I have 2 phones. I own them both. I use them both. I personally DO NOT want to see missed calls from one phone disturbing me on the other phone.

As has been explained by others, Apple considers you to be one individual. In your case, it makes sense to create two separate Apple IDs, one for John Business Doe and one for John Personal Doe. You will "fool" the Apple system into thinking that you are two persons and missed calls from one phone will not appear on the other phone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

why are my missed calls showing on another iphone

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