You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have saved contacts on my iphone. But it can't be found in my contact list. But when they call i can see their names on my screen. Help!!

I have saved contacts on my i phone. I can see their names when they call me but i can't find it in my contact list. Where are the contacts saved?

Help!!

iPhone 4S, iOS 7.1.2

Posted on May 24, 2015 1:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2016 7:15 AM

Go to Contacts. Upper Left hand corner, tap "Groups". You may have more than one account apart from your iCloud account, like Gmail. In this case, it might be that only one account is checked so just check all accounts including your iCloud account & WALA.

46 replies

Dec 4, 2016 9:23 PM in response to klmlovesherapple

I also have 10.1.1. I'm using an iPhone 7 Plus. Have you tried resetting your device, then going back to Messages, and tapping and holding the little "head icon" until the options come up, then putting in the First, Last Name and clicking done?


Sometimes a reset will clear things up: Hold down the Home and Power buttons (or the Volume Down and Power buttons if you are using an iPhone 7), and continue to hold them down until the Apple appears (up to 30 seconds). Once the Lock screen displays, try adding the contact via Messages again to see if it works.


I was having a problem today with my Photo Stream photos that I have taken in the last couple of days not getting to my Mac. I looked at all my settings, turned Photo Stream off and back on, and then took my own advice and reset the iPhone. Voilà - the photos started showing up as soon as the reset initiated - even before the Lock screen displayed....(forehead slap!) 🙂


GB

Sep 6, 2017 1:42 AM in response to bruckneg

I have the same thing.


I entered a new contact but can't find it when I use the search. Doesn't matter if I search on first or last name or part of it.

When I open whatsapp (this person has an account) and I search for him, he does show up.

- all groups are checked

- rebooted phone


I did notice, I entered an company for him (he works for our office in LA), and that now also seems to be a group listed in a separate section. If I check that, I see him 2 x with slightly contact information (1 version has less info).


I removed the company in his details but that doesn't make a difference, I still need to check the company group. By checking this group... I also found some non company contacts which I lost....


This is SO weird. It looks like some contacts are associated to my company group n my iphone? If I just check this group 128 contact are displayed.....

Oct 24, 2017 7:14 PM in response to gail from maine

I have similar issue. I check only 1 group that is me and I'm trying to save contact. I don't want to use cloud, gmail, etc. I just want to have contact on my iPhone as it was in old time. It shows on call history. Can't save. iPhone 7, all latest OS and updates. Yes, that phone shows multiple time in all groups but I don't want it to be saved in there. I mark only my phone and it doesn't save on my phone.

Nov 6, 2017 3:24 AM in response to nupur.gupta

Dear Nupur,


Login your icloud in any browser and make sure your contact lists are not deleted.


then connect your mobile with strong internet (3g/4g/wifi ).


in Settings-Accounts , make sure your contact account is logged in and enabled with contact option.


restart your mobile with avtive internet connection.


i did the same for my mobile last time.


Please try this.

Jan 1, 2018 4:17 AM in response to md_faiz22

dear all,

I encounter the same issue as depicted in the topic of this post: one of my contact is displayed on incoming call but can't be found in my contact list (contacts stored on the phone or on iCloud)

I have rebooted my iPhone as instructed but the issue remains.

I am using an iPhone 7 with iOS 11.2.1.

Any idea on how to fix this issue ?

Feb 19, 2018 8:31 AM in response to susu1600

susu1600 wrote:


Me too! Half of my contacts say 'Maybe:' and contacts name or no name at all! Also, I am having a hard time keeping signed into my yahoo email account. I am really frustrated!

If you are syncing your contacts from your Yahoo account, be advised they have been experiencing server problems over the last week, which could be causing your issue. Mail has been failing to deliver, so I suggest that would cause contact syncing to fail. The "Maybe" that you see has to do with the inability to check against your contacts list. While the contact may appear in a previous thread, since the phone cannot check your contact sync because of a connection failure, or intermittent connection, it cannot verify it. It should correct itself when Yahoo clears up their problems. Check your contacts by going into the Contacts app and then look in the upper left corner to see if you have more than one group of contacts and if you have all groups set to view.

I have saved contacts on my iphone. But it can't be found in my contact list. But when they call i can see their names on my screen. Help!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.