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I just received what looks like a scam email. It is supposedly for a receipt from iTunes that has a product that I didn't buy. The email contains a link to a cancel form and never seen this from iTunes in the past.

I just received what looks like a scam email. It is supposedly for a receipt from iTunes for a product that I didn't buy. The email contains a link to a cancel form and I have never seen this from iTunes in the past. The form asks for your personal details as well as your credit card details, including the security code.


The sender's email address is do_not_reply @ fc7c0c-itunes. com. au. This not the regular email address from iTunes. Has anyone else received this type of email?

<Email Edited by Host>

Posted on Jun 3, 2015 4:02 AM

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104 replies

Aug 14, 2017 5:31 AM in response to Judyrsi

Glad to see you caught it. Even here where you pasted the email body, you can easily spot that it's a fake. The last link to buy.itunes.apple.com does go where it says (let's ignore that Apple wouldn't send out such a sloppy looking email that would show such a long link). But I can tap and hold on the Cancel and Refund links on my iPad to see where it's going to take me. No surprise at all, nothing to do with any URL that would belong to Apple.

Aug 14, 2017 12:33 PM in response to Judyrsi

The only bread crumbs would be from opening the email. Nothing horrible, but if your email client automatically displays any images, that's one way spammers pick up addresses.


Their favorite trick (and it's an old one) is to put a 1 by 1 pixel white image somewhere in an HTML formatted email against a white background. There's essentially no delay in transmitting such a tiny image, but in order to display the image, your email client has to request it from the server the email came from. This tells the server what address retrieved that image. They compile that list of addresses and use it themselves, and sell the list to other spammers.


So, what happens is it will increase the amount of spam you get as they have a list of live email addresses to send junk to.


To avoid that, open Mail's or Outlook's preferences (or whatever email client you use) and tell it not to automatically download images. I believe that the default in Outlook, but not Mail.

Sep 15, 2017 5:51 PM in response to brianretired

Today I received an email from "iTunes Confirmation Payment" (soundcloudreceipt.dont-reply1@itunesmanagement.com) and with the Subject Line "Your Receipt From Apple" and with an order number. In the email's body ...

Your SoundCloud subscription has been renewed

SoundCloud Music & Audio - [3 months]

The following subscription will renew soon

Recurring Subscription : 15 - March - 2018

We believe that someone is trying to make a purchase without your permission.

We have sent attachments or receipt [PDF].


I'm not a subscriber to SoundCloud. The PDF attached gave me the option to confirm that I did not place the order. I did nothing. Want to alert others of this scam.

Sep 16, 2017 7:37 AM in response to fanniebeon65

PLEASE CANCEL THIS SUBSCRIPTION

It's generally a good idea to read previous replies before posting, if you had done so you would know that you are only talking to fellow users on these forums, and therefore would know that nobody on here can 'CANCEL THIS SUBSCRIPTION' for you - and that's assuming that it's a genuine email from iTunes that you've received, not a phishing email which is what this thread is about. Have you checked the email to see if it's genuine ?

Sep 18, 2017 12:52 AM in response to brianretired

I have received similar from email address Contact Information <contact.billing11@campolay.com>. I have not clicked any links - NEVER click a link in this type of email - simply go to your Apple account and check fpr bogus orders. If its a Phishing email, there wont be any order on your account. Obviously if you see an order that you didn't place, it is possible that your account has been hacked, so you should contact Apple immediately.

Sep 23, 2017 2:23 PM in response to Theresevf

Same answer as for the rest of them. Open iTunes and click on Account at the right. Enter your Apple ID and password if it asks. Then under Purchase History, click on See All. It may take a bit to populate and iTunes may appear to be frozen. Be patient.


The most recent purchases will be listed at the top. If Virtual Trainer is there, then someone really did purchase the app on your account. This may mean someone hacked into your Apple account, or someone you know is piggy-backing on your account.


However, these types of emails are rampant. Their sole purpose is to get you to click on the link to "cancel" an order where they hope you will fill in all kinds of personal data on a fake Apple site. Often, information Apple would absolutely never ask for, such as your Social Security number, date of birth, Apple ID password, and other data they have no reason to ask for, or even know.


So, it's far more likely you will not see this item in iTunes as a purchase. In that case, delete the email and ignore.

Sep 23, 2017 7:30 PM in response to brianretired

I just received a similar email... From: no-reply@apple.... but the link is
hallmark@rcm.update.hallmark.com...

The Subject says... [Preview Locked] Info : Confirmation Your Suspicious Order Verification

It then describes a $399.99 subscription purchase (which I know I didn't make)

At the end of the email it say, "If you did not authorize this purchase , please visit iTunes Payment Cancellation Form


I did not click on any of the email provided links... instead I logged in iTunes and check my purchase history... it didn't exist so I know this is a phishing email... I'm going to forward the email to Apple and iTunes

I just received what looks like a scam email. It is supposedly for a receipt from iTunes that has a product that I didn't buy. The email contains a link to a cancel form and never seen this from iTunes in the past.

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