Lost all my Apple Watch Activity history after broken iPhone.

It is my decision to encrypt or not data. This is not your business. Every time I restore my iPhone because your messy update do not work I lost all my activities. How is this possible that Apple didn’t finind an easy way to reconnect my Apple Watch without deleting everything. This is ridiculous. Then you can replay... blah blah blah but it is still ridi

IdrisSeabright wrote:

supercala riccardo wrote:

It is my decision to encrypt or not data.

That is absolutely, completely true. And, it's Apple's choice to only save Health data in encrypted back ups.

Or, of course, in iCloud backups.

I know I have a different story and am not in the same situation that you are responding to, However, I DID have an encrypted backup of my iPhone on my iTunes account specifically for that reason, yet when I used my encrypted back up and re-paired my apple watch with my new iPhone, I still got NUTTIN, NADA, ZIP. My entire 2 1/2 year activity data with tons of achievement badges is now empty.

I’m in the same boat. Apparently it doesn’t matter to Apple. But hey my Fitbit surge hasn’t been used for over a year completely powered down dead, charged it up and good to go. And Guess what, my stuff all still saved on the Fitbit app, even after three full restored backups because of defective iPhone 6s Plus. Maybe I should have just stuck with my surge?!

The system is so arrogant, my phone completely crashed so I lost 2wk since backup, now I also have to lose 3wk of fitness data oof my watch, as I can't link with my phone without a reset, how fn ridiculous, typical apple, it's FMEA (failure mode and effect annalists) is bad, I must admit I'm trying to hit the apple watch move goals, but now just completely deflated as I have to wipe all previous achievement, Thanks Apple for building me up just to chop me down.

No replaceable battery and this, see ya, hello android

The SYSTEM is so arrogant? How about the USER who doesn't do more frequent backups? Apple makes it as easy as possible to do automatic nightly backups that there's no excuse for not using this feature. Talk about leading a horse to water...

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Lost all my Apple Watch Activity history after broken iPhone.

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Step number four in the instructions for backing up your device to iTunes:

How to back up your iPhone, iPad, and iPod touch - Apple Support

iCloud back ups are encrypted by design.

As you can see here, Health and Fitness data would be backed up in iCloud or an encrypted iTunes backup of your iPhone.

Back up your Apple Watch - Apple Support

IF you restored the phone from an iCloud backup your watch data would also be restored. If you restored from an iTunes backup that data would be there only if you were encrypting those phone backups. If you weren't then the data is gone.

When you unpaired the watch a backup to your phone would have been created and then had you done an iCloud or encrypted backup to iTunes that data would have been preserved in a subsequent restore. Then when you re-paired the watch to the new phone you, I believe, would have been given the option to restore from that original unpaired backup.

I have the same problem. I have an unencrypted iTunes backup and a 15 days older iCloud backup. I have restored my iTunes backup but all my activity and health data has been lost.

is there any way that I can import my health data from my older iCloud backup?

eafzali wrote:

is there any way that I can import my health data from my older iCloud backup?

Sure. You can do that by using the iCloud backup to restore your iPhone. On your iPhone, do Settings > General > Reset > Erase All Content and Settings.

You will then set up your iPhone as if it just came out of the box. Once you sign on using your Apple ID, you will be given the opportunity to restore your iCloud backup.

Lost all of my activity data, too. Having spent the last 27 years in the software business, I can tell you that this is just bad/sloppy/lazy software development and product management. A backup is a backup. Why does it have to be encrypted to save activity data? Why not state that requirement clearly up front? Because they were sloppy, that's why. The other strong possibility is that the iCloud backup requirement exists to entice you to pay to store your 64GB iPhone content in their cloud and pay for the space. I guess I could stomach that, if Apple would tell me CLEARLY how to get rid of the 19.1 GB of "Other" data on my iPhone (more sloppy software development).