Lost all my Apple Watch Activity history after broken iPhone.

JF wrote:

Not sure how you racked up 68,746 points, but I can't imagine it was by berating everyone that disagrees with the process.

Points are awarded by the original poster for posts that they believe either solved their issue or were helpful. In the event there is a post that answers the question but the OP never marks it as such, Apple may, at their discretion, mark it as recommend, thus awarding some points.

And, while we're having this friendly little chat, have you backed up your devices today?

I back up daily. I have an internal backup, an external backup, and a third backup I keep offsite.

I'm a little looser with everything else, especially the phone, as 99% of it is stored in the cloud, dropbox, etc. I am religious about my photos, but I trust that to Lightroom, not the horrible Photos app.

Which leads me back to my original displeasure with losing all my health data. I don't think anyone argues that backups are essential. It's the fact that Apple doesn't make a big deal about "No Encryption = No Health Data". I expect more from Apple.

doublewillow wrote:

iphone just lost all my activity data since 2 years ago. I am so angry about it. Maybe this is the time to move on and say good bye to apple.

Why can't you restore from your back up?

A FULL backup with encryption certainly does include Activity Data. A few weeks ago I got a replacement phone under warranty, restored my iTunes encrypted backup, and I have all of my activity data back to the beginning of the time I had a phone with the health apps.

doublewillow wrote:

The FULL Backup does not include “Activity Data”.

It certainly does, as long as it's encrypted. I have Activity data going back to whenever it was first offered. That was a least three phones ago (there was a warranty swap involved).

It is my decision to encrypt or not data. This is not your business. Every time I restore my iPhone because your messy update do not work I lost all my activities. How is this possible that Apple didn’t finind an easy way to reconnect my Apple Watch without deleting everything. This is ridiculous. Then you can replay... blah blah blah but it is still ridi

IdrisSeabright wrote:

supercala riccardo wrote:

It is my decision to encrypt or not data.

That is absolutely, completely true. And, it's Apple's choice to only save Health data in encrypted back ups.

Or, of course, in iCloud backups.

I know I have a different story and am not in the same situation that you are responding to, However, I DID have an encrypted backup of my iPhone on my iTunes account specifically for that reason, yet when I used my encrypted back up and re-paired my apple watch with my new iPhone, I still got NUTTIN, NADA, ZIP. My entire 2 1/2 year activity data with tons of achievement badges is now empty.

Step number four in the instructions for backing up your device to iTunes:

How to back up your iPhone, iPad, and iPod touch - Apple Support

iCloud back ups are encrypted by design.

As you can see here, Health and Fitness data would be backed up in iCloud or an encrypted iTunes backup of your iPhone.

Back up your Apple Watch - Apple Support

IF you restored the phone from an iCloud backup your watch data would also be restored. If you restored from an iTunes backup that data would be there only if you were encrypting those phone backups. If you weren't then the data is gone.

When you unpaired the watch a backup to your phone would have been created and then had you done an iCloud or encrypted backup to iTunes that data would have been preserved in a subsequent restore. Then when you re-paired the watch to the new phone you, I believe, would have been given the option to restore from that original unpaired backup.

I have the same problem. I have an unencrypted iTunes backup and a 15 days older iCloud backup. I have restored my iTunes backup but all my activity and health data has been lost.

is there any way that I can import my health data from my older iCloud backup?

eafzali wrote:

is there any way that I can import my health data from my older iCloud backup?

Sure. You can do that by using the iCloud backup to restore your iPhone. On your iPhone, do Settings > General > Reset > Erase All Content and Settings.

You will then set up your iPhone as if it just came out of the box. Once you sign on using your Apple ID, you will be given the opportunity to restore your iCloud backup.