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Welcome screen keeps coming up every time iTunes is opened

Ever since upgrading to a recent version of iTunes for Windows 12.1.2.27, now the welcome screen that asks whether I accept allowing iTunes to share my details, keeps appearing every time iTunes is opened. I click on "No Thanks". The welcome screen appears next time I open iTunes. This was not an issue with any prior version. Very annoying. I had an earlier version of iTunes 12.x and it did not have this welcome screen.

Windows 7

Posted on Jun 8, 2015 10:16 PM

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Posted on Jun 9, 2015 2:48 AM

Press WinLogoKey+R then enter %appdata%\Apple Computer\iTunes and click OK. Rename the file iTunesPrefs.xml as say OldiTunesPrefs.xml and launch iTunes. Close and reopen. Does it open normally now?


If that hasn't resolved it try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support.


tt2

23 replies

Sep 2, 2015 10:58 AM in response to turingtest2

Are you by any chance in London? (a favourite city for a Cuban native like me who now resides in Texas) Somehow I drew that conclusion....?? If so I have a forum contact there, a good chap by the screen name of Scottyboy who has been having difficulties with what appears to be slow connections to London's Apple servers. His App downloads and updates have been "crawling" for days (his word). If you are in London indeed would you take a look at this thread? If not just ignore.... 😉

Re: App Store updates crawling today?

Sep 26, 2015 8:04 AM in response to elcpu

There isn't a private messaging feature on Apple Support Communities. I don't subscribe to ASC emails. As a rule I will notice an update to any thread which I've previously been involved with. I generally use something like this Following Discussions link to keep track of updated threads which are highlighted in bold, and I use a custom stylesheet to make that even more obvious. Currently the forum software seems to be suffering from a few glitches where a thread may be updated, but the most recent post isn't visible, or it won't show as updated in that view even though I am still following the thread.


I've temporarily made my email address visible in my profile. Let me know when you've got it and I will turn it off again. I can't promise that it is a more reliable way of getting hold of me, but it might save on confusing asides in other people's threads. 🙂


tt2

Welcome screen keeps coming up every time iTunes is opened

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