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Etre report lists failed launch items

In researching how to deal with the relentless Safari popup rover.ebay.com, which I never resolved, I ended up downloading and running Etre. Now, I'm concerned with the multitude of [failed] items it list in its report, particularly the System Launch items. I don't know what to do about them. I feel as though I should delete them, but that may be overkill, and I don't know how to do that. Would I just search for them and manually delete them?

{As far as the rover.ebay.com problem, I ran the Keychain first aid. Also, there is no rover certificate listed anywhere in keychain. I do get ebay emails. I tried searching in Entourage for anything rover-related

and found nothing.)

I use ClamXav nightly. Over time, I've removed or disabled enough Symantec stuff to keep the beach ball deflated. No more lock ups.

Thanks to all who respond!


Problem description:

relentless rover.ebay.com popups.


EtreCheck version: 2.2 (132)

Report generated 6/14/15 8:32 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

Mac mini (Late 2012) (Technical Specifications)

Mac mini - model: Macmini6,1

1 2.5 GHz Intel Core i5 CPU: 2-core

16 GB RAM

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 4000 - VRAM: 768 MB

SONY TV 1920 x 1080 @ 60 Hz


System Software: ℹ️

OS X 10.8.5 (12F2518) - Time since boot: 6 days 23:9:24


Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk1 : (500.11 GB)

disk1s1 (disk1s1) <not mounted> : 210 MB

iHDD 500GB (disk1s2) /Volumes/iHDD 500GB : 484.63 GB (407.67 GB free)

eDrive (disk1s3) <not mounted> : 15.00 GB


OWC Mercury Electra 6G SSD disk0 : (240.06 GB)

disk0s1 (disk0s1) <not mounted> : 210 MB

iSSD 240GB (disk0s2) / : 239.20 GB (105.99 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

GenesysLogic USB3.0 Hub

asmedia ASM1051 320.07 GB

disk4s1 (disk4s1) <not mounted> : 32 KB

H 214GB (disk4s3) /Volumes/H 214GB : 213.61 GB (22.24 GB free)

H 84GB (disk4s5) /Volumes/H 84GB : 83.66 GB (15.13 GB free)

Flash Drive 16GB (disk4s7) /Volumes/Flash Drive 16GB : 15.82 GB (5.29 GB free)

G4 eDrive (disk4s9) <not mounted> : 6.44 GB

asmedia ASM1051 500.11 GB

disk2s1 (disk2s1) <not mounted> : 210 MB

E 157GB (disk2s2) /Volumes/E 157GB : 157.11 GB (45.02 GB free)

E 343GB (disk2s3) /Volumes/E 343GB : 342.52 GB (170.62 GB free)

asmedia ASM1051 500.11 GB

disk3s1 (disk3s1) <not mounted> : 32 KB

G 465GB (disk3s3) /Volumes/G 465GB : 499.97 GB (84.83 GB free)

GenesysLogic USB3.0 Hub

GenesysLogic USB3.0 Hub

Mitsumi Electric Hub in Apple Extended USB Keyboard

Logitech USB Receiver

Mitsumi Electric Apple Extended USB Keyboard

American Power Conversion Back-UPS RS 1500 FW:8.g9 .D USB FW:g9

GenesysLogic USB2.0 Hub

GenesysLogic USB2.0 Hub

GenesysLogic USB2.0 Hub

Apple, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/Symantec/AntiVirus

[not loaded] com.symantec.kext.SymAPComm (12.7f56 - SDK 10.6) [Click for support]


/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources

[not loaded] com.symantec.kext.filesecurity (2.7.1f12 - SDK 10.6) [Click for support]


/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources

[not loaded] com.symantec.kext.fw (5.4f4 - SDK 10.6) [Click for support]


/System/Library/Extensions

[loaded] com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]

[loaded] com.symantec.kext.internetSecurity (5.4f7 - SDK 10.6) [Click for support]

[loaded] com.symantec.kext.ips (3.10.1f21 - SDK 10.6) [Click for support]

[loaded] com.symantec.kext.pf (5.7f21) [Click for support]


/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]


/Volumes/E 157GB/Applications/DiskWarrior.app

[not loaded] com.alsoft.Preview (4.4) [Click for support]


/Volumes/E 157GB/Applications/TechTool Pro 7.app

[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]

[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Click for support]


Problem System Launch Agents: ℹ️

[failed] com.apple.coreservices.appleid.authentication.plist [Click for details]

[failed] com.apple.printtool.agent.plist [Click for details]


Problem System Launch Daemons: ℹ️

[failed] com.apple.wdhelper.plist

[failed] org.postfix.master.plist [Click for details]


Launch Agents: ℹ️

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[running] com.micromat.TechToolProAgent.plist [Click for support]

[not loaded] com.motorola.MDMUpdater.plist [Click for support]

[not loaded] com.motorola.motohelper.plist [Click for support]

[not loaded] com.motorola.motohelperUpdater.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[failed] com.symantec.errorreporter-periodicagent.plist [Click for support]

[loaded] com.symantec.nis.application.plist [Click for support]

[running] com.symantec.uiagent.application.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.freemacsoft.appcleanerd.plist [Click for support]

[running] com.micromat.TechToolProDaemon.plist [Click for support]

[not loaded] com.motorola-mobility.mmcfgd.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]

[running] com.symantec.deepsight-extractor.plist [Click for support]

[failed] com.symantec.errorreporter-periodic.plist [Click for support]

[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]

[loaded] com.symantec.liveupdate.daemon.plist [Click for support]

[not loaded] com.symantec.nav.migrateqtf.plist [Click for support]

[running] com.symantec.sharedsettings.plist [Click for support]

[running] com.symantec.symdaemon.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[running] com.prosofteng.DGMonitor.plist [Click for support]

[loaded] com.shirtpocket.backupbytime.plist [Click for support]

[loaded] uk.co.markallan.clamxav.clamscan.plist [Click for support]

[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]


User Login Items: ℹ️

ChronoSync Scheduler Application (/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

AppCleaner Helper Application (/Volumes/iHDD 500GB/Downloads - Global/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.1

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.160 - SDK 10.6 [Click for support]

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

RealPlayer Plugin: Version: Unknown [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

DirectorShockwave: Version: 12.1.8r158 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 45 Check version


User internet Plug-ins: ℹ️

fbplugin_1_0_3: Version: Unknown [Click for support]

fileEditTool10: Version: 1.0 [Click for support]

Move-Media-Player: Version: npmnqmp 071505000006 [Click for support]

Java Applet: Version: 10.0.2


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

Logitech Control Center [Click for support]

Norton\nQuickMenu [Click for support]

TechTool Protection [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

82% WebProcess

49% PluginProcess

12% firefox

8% plugin-container

5% WindowServer


Top Processes by Memory: ℹ️

3.71 GB WebProcess

1.18 GB firefox

1.09 GB PluginProcess

328 MB Safari

262 MB mds


Virtual Memory Information: ℹ️

316 MB Free RAM

16.00 GB Used RAM

14.68 GB Swap Used

Mac mini, OS X Mountain Lion (10.8.5)

Posted on Jun 14, 2015 8:03 PM

Reply
18 replies

Jun 16, 2015 6:39 PM in response to hsprof

I minuses the AppCleaner Helper in Login Items, closed all apps except Preview, and restarted. Preview restored. I took a shot of Activity Moniitor:

Activity Monitor Shot 2015-06-16 at 8.16.36 PM

User uploaded file

User uploaded file


Then I ran Etre:

EtreCheck version: 2.2 (132)

Report generated 6/16/15 8:21 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

Mac mini (Late 2012) (Technical Specifications)

Mac mini - model: Macmini6,1

1 2.5 GHz Intel Core i5 CPU: 2-core

16 GB RAM

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 4000 - VRAM: 768 MB

SONY TV 1920 x 1080 @ 60 Hz


System Software: ℹ️

OS X 10.8.5 (12F2518) - Time since boot: 0:7:38


Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk1 : (500.11 GB)

disk1s1 (disk1s1) <not mounted> : 210 MB

iHDD 500GB (disk1s2) /Volumes/iHDD 500GB : 484.63 GB (406.37 GB free)

eDrive (disk1s3) <not mounted> : 15.00 GB


OWC Mercury Electra 6G SSD disk0 : (240.06 GB)

disk0s1 (disk0s1) <not mounted> : 210 MB

iSSD 240GB (disk0s2) / : 239.20 GB (123.90 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

GenesysLogic USB3.0 Hub

asmedia ASM1051 320.07 GB

disk4s1 (disk4s1) <not mounted> : 32 KB

H 214GB (disk4s3) /Volumes/H 214GB : 213.61 GB (51.96 GB free)

H 84GB (disk4s5) /Volumes/H 84GB : 83.66 GB (14.59 GB free)

Flash Drive 16GB (disk4s7) /Volumes/Flash Drive 16GB : 15.82 GB (5.30 GB free)

G4 eDrive (disk4s9) <not mounted> : 6.44 GB

asmedia ASM1051 500.11 GB

disk3s1 (disk3s1) <not mounted> : 210 MB

E 157GB (disk3s2) /Volumes/E 157GB : 157.11 GB (46.49 GB free)

E 343GB (disk3s3) /Volumes/E 343GB : 342.52 GB (170.48 GB free)

asmedia ASM1051 500.11 GB

disk2s1 (disk2s1) <not mounted> : 32 KB

G 465GB (disk2s3) /Volumes/G 465GB : 499.97 GB (84.84 GB free)

GenesysLogic USB3.0 Hub

GenesysLogic USB3.0 Hub

Mitsumi Electric Hub in Apple Extended USB Keyboard

Logitech USB Receiver

Mitsumi Electric Apple Extended USB Keyboard

American Power Conversion Back-UPS RS 1500 FW:8.g9 .D USB FW:g9

GenesysLogic USB2.0 Hub

GenesysLogic USB2.0 Hub

GenesysLogic USB2.0 Hub

Apple, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]


/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]


/Volumes/E 157GB/Applications/DiskWarrior.app

[not loaded] com.alsoft.Preview (4.4) [Click for support]


/Volumes/E 157GB/Applications/TechTool Pro 7.app

[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]

[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Click for support]


Problem System Launch Daemons: ℹ️

[failed] org.postfix.master.plist [Click for details]


Launch Agents: ℹ️

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[running] com.micromat.TechToolProAgent.plist [Click for support]

[not loaded] com.motorola.MDMUpdater.plist [Click for support]

[not loaded] com.motorola.motohelper.plist [Click for support]

[not loaded] com.motorola.motohelperUpdater.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.freemacsoft.appcleanerd.plist [Click for support]

[running] com.micromat.TechToolProDaemon.plist [Click for support]

[not loaded] com.motorola-mobility.mmcfgd.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[running] com.prosofteng.DGMonitor.plist [Click for support]

[loaded] com.shirtpocket.backupbytime.plist [Click for support]

[loaded] uk.co.markallan.clamxav.clamscan.plist [Click for support]

[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]


User Login Items: ℹ️

ChronoSync Scheduler Application (/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.1

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.160 - SDK 10.6 [Click for support]

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

RealPlayer Plugin: Version: Unknown [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

DirectorShockwave: Version: 12.1.8r158 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 45 Check version


User internet Plug-ins: ℹ️

fbplugin_1_0_3: Version: Unknown [Click for support]

fileEditTool10: Version: 1.0 [Click for support]

Move-Media-Player: Version: npmnqmp 071505000006 [Click for support]

Java Applet: Version: 10.0.2


Safari Extensions: ℹ️

ClickToFlash


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

Logitech Control Center [Click for support]

TechTool Protection [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

40% mds

5% fontd

4% TechToolProDirectoryBackup

2% WindowServer

0% Finder


Top Processes by Memory: ℹ️

442 MB mds

426 MB Preview

180 MB WindowServer

131 MB Finder

66 MB Dock


Virtual Memory Information: ℹ️

11.00 GB Free RAM

4.77 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jun 16, 2015, 08:13:26 PM Self test - passed

Jun 16, 2015, 12:00:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Internet Security_2015-06-16-000025_[redacted].crash

Jun 15, 2015, 11:43:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Internet Security_2015-06-15-234317_[redacted].crash

Jun 15, 2015, 11:01:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AppCleaner Helper_2015-06-15-230108_[redacted].crash

Jun 15, 2015, 06:56:03 PM /Library/Logs/DiagnosticReports/Finder_2015-06-15-185603_[redacted].hang

Jun 15, 2015, 04:42:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ClamXav_2015-06-15-164222_[red acted].crash


So, as you can see, without Firefox and Safari, things look good. (By the way, E 157GB drive is my clone of the startup drive updated nightly by SuperDuper!.) Now, if I can only fix that postfix thing. Actually, I saw an old fix using Terminal, but am afraid the cure will be worse than the illness: http://blog.deversus.com/2012/07/fix-for-postfix-in-mac-os-x-10-8-mountain-lion/

Jun 17, 2015 11:08 AM in response to hsprof

I don't know what the postfix issue is, take a full backup & try the fix if you think it fits your issue. Postfix is used to handle mail on the system, normally when the OS tries to send mail from it's own processes (this is separate from your personal email).


The inability to delete form your second hard disk is not right - you also should not need to edit the permissions on any internal disks.


I suspect you need to correct the permissions on your disk or possibly on your home folder (there is a trash folder on the disk & one within the home folder).


Do you have another user account on the Mac? Logout of all accounts & login as a different user. See if you can delete from that disk without the 'Delete immediately' issue. If it works we should reset the home folder permissions, otherwise we'll need to look at the permissions on the disk.


NOTE:

If you use multiple users at the same time the OS can mount a disk as one user making other users have read only access, you may need to consider which user needs to login first if you use fast user switching often.

Jun 18, 2015 9:22 AM in response to hsprof

If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.


Safe Mode

Etre report lists failed launch items

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