2015 MacBook Pro 15" - Something loose inside?

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Level 1

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2015 MacBook Pro 15" - Something loose inside?

I own a 2015 MacBook Pro 15" 2.5 GHz/16GB/512GB/AMD GPU. When I was putting my MBP into my backpack tonight, I felt what I thought was something inside the machine shift toward the side going in first. I pulled the laptop out and shook it laterally, and it seemed like a large component was moving slightly to the left and right edges of the case. I tried shaking the machine with both the lid open and closed and noticed it only when the lid was closed. Whatever it is, it's not very loose, so it requires a littlebit of effort to notice it. I don't see anything out of the ordinary from the outside, and the computer seems to be working properly. Any ideas on what might be happening? Is this normal?

MacBook Pro (Retina, 15-inch, Mid 2015), OS X Yosemite (10.10.3), null

Posted on Jun 15, 2015 9:08 PM

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Answer 1

Best reply

MatthewMay

Level 1

2 points

Sep 7, 2015 10:22 PM in response to 6b65697468

I had the exact problem with my 13" MacBook Pro (Early 2015). I made a Genius Bar appointment and after they looked inside they told me that it was the battery moving around (not properly secured). My problem has since been fixed and I no longer feel movement on the inside.

I will linke my topic below:

Subtle movement inside of my MacBook pro

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Answer 2

Kappy

Level 10

361,741 points

Jun 15, 2015 9:18 PM in response to 6b65697468

Please make a Genius Appointment and take it in for service.

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Answer 3

Jun 18, 2015 5:56 AM in response to 6b65697468

Same with me with 2014 model. It is bit hard to notice but it is there. Took to apple and they said they fixed it by cleaning and tighning it up inside but when i got home. Its still there. like something inside is moving just a bit. Is urs fixed? Thx

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Answer 4

6b65697468 Author

Level 1

2 points

Jun 18, 2015 10:00 PM in response to mondesigns

No, I feel like visiting the Genius Bar is usually not very fruitful. I also don't want to open up a brand new machine. Chances are it's nothing to worry about, but I decided I'm going to return the computer.

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Answer 5

Jul 6, 2015 2:03 PM in response to 6b65697468

Check out the thread here...

Macbook Pro Retina when tilted or flipped makes a clicking/popping noise

I just got my Macbook back from the Apple Store after leaving it for repair and left a pretty long comment about the situation. Pretty sure you're experiencing the same thing I was.

I had also posted this thread originally...

Macbook Pro Retina Clunking Sound...Loose Part, or Normal?

Let us know what comes of it.

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Answer 6

Jul 11, 2015 6:46 AM in response to noisexcore

so what did they ever find wrong with your macbook? i am having the same issue and would like to have some answers. thanks

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Answer 7

6b65697468 Author

Level 1

2 points

Jul 11, 2015 9:32 AM in response to zkmeeks93

I replaced it with one that suffers from significant backlight bleeding. I've got a day left to return this one, and I'm thinking I might replace it with a Dell. The last two Macs I've owned have suffered from quality issues (one had an SSD that failed within two years), and even though I'm used to and would prefer a Mac as my primary machine, I've recently had way better quality and customer support experiences with Dell.

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Answer 8

6b65697468 Author

Level 1

2 points

Jul 29, 2015 5:09 PM in response to 6b65697468

To close out this thread, I came back to the MacBook Pro. I worry because of past experience, but I preferred it to my other options.

The new laptop has the same rattle, so it's probably normal or common. Here's hoping this laptop lasts me many years.

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