The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone was stolen 2 weeks ago. The stolen phone on iCloud shows it is still offline. I have been receiving messages from apple.id.icloud.id@icloud.com saying "[notice] Your iPhone has been found, please go to www.apple-store-id.us to check the position!"Apple Support" Is this a scam? I haven't clicked on the link.
iPhone 6, iOS 8.2
do not fall for this, I did...
My iPhone was stolen and I had turned on the "contact me when found" then I received a very similar sms (I had imported my number to another iPhone). I didn't realize that it was a phishing attempt, clicked on it and entered my apple Id and Password. Immediately after this (almost instantaneously) I could no longer see my stolen iPhone on the Found my iPhone devices.
DO NOT FALL FOR THIS... you can talk to apple support, they are very helpful (I wish I had known this ahead of time and I wish I had contacted Apple).
Dear Apple Support, I just got this message. Is there anything I can help to really find my phone?
<Personal Information Removed by Host>
It is a scam, once you've reported it to the police, forward that email to Apple here:
Change your Apple ID password. NOW.
They probably don't really care about your data or photos. They have a perfectly usable iPhone they can sell or keep and use for themselves now.
Did anything happen other than the removal of the stolen iphone from your account?
If you don't change your Apple ID password immediately, worse things will likely happen. They have your username and password.
I don't recognise that as being an Apple address. What machie have you been receiving these messages on.
Do not activate my lost phone
Stolen iPhone - found scam?
