Can Apple reset iPhone's locked to a users Apple ID?
Hi guys,
I want to know if it's possible for Apple to completely factory reset an iPhone and unlink any Apple ID associated with the device.
To put this in to context, I manage telephony and mobile devices for the company that I work for. Unfortunately, a few employees have left under a cloud and as such have not reset their company issued iPhone's so that they can be reused. I know that it's not possible to unlink an Apple ID without the previous owners credentials and I obviously wouldn't want to do anything untoward.
I wonder if anybody else has had a similiar experience? Whether you could point me in the right direction, or let me know if this is something that Apple can do?
Thanks for your help!
P.s. Apologies if this is in the wrong section, I just wanted to emphasize that this is a business requirement.
iPhone 5s, iOS 8, Various iOS 7/8 installs