got a 13'inch macbook pro 2015 ,21 days ago brand new ( bought the 6december but got given to me on the 24th of december)
i only used it to browse on internet quickly and watch movies on netflix and got flickers that goes from low light to dark light in a micro second .
very annoying as it happen many times during an hour.
ALso when on Linkedin few days ago and the right side of the screen display was shaking (lines of websites were flashing and moving ...sorry not easy to describe for me )
i only used it 1h or 2 per day as I work and dont take it at work .
tried to book appointment but nothing available ,called the call center on my way to work and spent 30mn on phone for nothing And been told no appointment before a week.dont want to wait a week as I know you need to react quickyl to have it exchanged if u have pb. the guy on the phone advised me to go in store
i saw a lot of people on forums complaining of the same problem and was decided to go back and see someone.
ANyway to make it short , staff was really taking me arrogant ( as I was really upset as no one could see me )
anyway now I need to find a way to book an appointment as nothing available online or I have to come at 10am to see someone ( i work from 9am...)
worst customer service and my computer is brand new.
i Used to have a white mac book for 10years and its still working decided to changed for a new macbook pro as i used to get an amazing customer service and now i found myself fighting to get someone to see the default of a serie of macbook pro (seems like a lot of us got the same problem )
i work really hard to earn my money and was delighted to own a new macbook pro ( unfortunatwly to me spending that much money €1469 in a laptop is quite a lot of money WELL I AM VERY DISAPPOINTED HOW I GOT TREATED IN STORE BY STAFF AND HAVING ALREADY PROBLEM WITH MY LAPTOP ONLY 20days of barely using it