2015 Retina Macbook Screen Flicker

My new Retina Macbook screen flickers intermittently throughout the day. I haven't be able to peg it to any specific software or use situation and resetting the PRAM doesn't seem to help.


Anyone else experience this? If it's just a new product firmware problem, I'll just wait, but if it's possible it's hardware, I'd obviously like to get it addressed.

MacBook, OS X Yosemite (10.10.3), New 2015 Retina Macbook

Posted on Jun 17, 2015 9:52 AM

Reply
134 replies

Mar 20, 2016 3:11 PM in response to mpredd

I've just received my mid 2015 Mac Book Pro (15" retina display) back from the Apple Store. These were the symptoms of my flickering:

- I was running a few native apps and a few java based apps -- especially SQLDeveloper provoked the flickering a lot

- whether I had it powered from the battery or through cable, the flickering was happening

- no flickering, when I connected a second or third external screen -- by no flickering I mean on any screen including the built-in one

- I cloned my computer -- using Carbon Copy Cloner -- onto another mid 2015 Mac Book Pro and there was no flickering


For me, that was pretty clear that it is a hardware issue. The Apple technicians exchanged the logic board -- I am writing this review from the Apple Store because I am paranoid and wanted to test it out myself. According to the review, they were running some more graphic card intensive testing and they could reproduce the problem. There seems to be no flickering any more. Thank you Apple and thank all you guys for the hints, tips, and suggestions. I hope your issues will be also resolved soon.

May 3, 2016 6:32 AM in response to mpredd

It's a well-known problem.


As with all Apple hardware problems, they will never fix it - Apple are fully aware of the problem internally, but their policy is to drag their feet for 2-3 years knowing the problem will go away.


In many cases even if the motherboard is replaced you still get the problem - this is exactly what has happened to me.


Apple's own software on the preferences panel to turn off the discrete card, is useless of course. As a workaround if you are stuck with one of these machines, you can get the free software at gfx.io (written by an ex-Apple guy) which will properly allow you to set the card to be only the cheap Iris video card. You can then "use" the machine, nice work paying $1000 extra for a totally useless fancy video card.


Apple will never bring a solution (maybe in 3 years when they know 5 whole people will apply for the solution), so just forget it. Sometimes in life you get totally screwed out of a few thousand bucks - this is such a case. Apple win.

May 3, 2016 9:06 AM in response to John-Paul May

I tried gfxCardStatus and it says my Macbook Pro Retina 13" mid-2014 doesn't have dual GPU's. I guess that's why I only see this problem once in awhile, and its always because of Google Chrome. When I turned off the Chrome preferences advanced "Use hardware acceleration when available", it started using tons of CPU and the Macbook got very hot, even with high fan. So turned it back on and all is happy.

May 5, 2016 10:10 AM in response to mpredd

i have the same issue but i may have fixed me issue. (maybe) hasn't done it since i done this. how i fixed mine is to uninstall java. i use chrome seems like chrome is sending information to java and saying there is an available java site of the same site because it seem like it happens more often on youtube and other sites that have both versions of the code. java is more hardware intensive then html 5. sense chrome uses hardware acceleration if needed. so jave switches the graphics card quickly so it cases the blink in the display. you can cause the blink if you spam the save energy with graphics card. since you are quickly switching the card it blinks. so for me i think java is the cause. and i understand java is important to many people. codeing downloads software and more geuss we just have to spam oracle or google for a update if that is the problem. but it seems to fix mine.

Jul 14, 2016 6:56 AM in response to mpredd

I have the same model with the same problem,

I went to Apple 4 times, they tested no problem, but finally they change the mother board. the problem was still there. today I finally found a way to stop the madness.



I first thought it was the HW, I went back to apple, they replaced the mother board, but the flash (intermit blackout) was still there. The engineer that the black out flash was caused by switching Graphics card. and I saw that gfxCardStatus can monitor the GPU Change. so I downloaded it. I found out that IT IS TRUE, it only flickers when GPU keeps jumping, some Sites or apps, are buggy, and causes the auto GPU Switch to jump from card to card, causing the screen to flash.


The engineer told me if I don't want to see the screen flash, just turn the auto switching off, and it will stay on the AMD card (which uses more power) but I want to stay on the internal card. I am sure a lot of you are having this problem! I would recommend to use gfxCardStatus, and you can choose which card you prefer to use, or monitor which apps jumps from card to card

Aug 18, 2016 6:56 AM in response to mpredd

any idea what to do when i can't force it into one mode as i don't have two?


i have a mid 2015 Macbook pro that began doing the flicker thing on monday that so many others have had issues with. It doesn't happen in safe mode, doesn't happen when plugged into an external monitor and also doesn't happen when i move the mouse or if videos are playing.

Ive been on the phone with apple care for 2 hours trying to fix it.

Ive done a full restore on the mac, re installed everything and its still happening. I've tried the wifi turn off trick, didn't work. Ive done the CMD/OPTION/R AND P reboot and it still hasn't worked.

I ran a diagnostics and it says nothing was found.

Its booked in at the genius bar tomorrow, - any idea what the outcome will be?


On Graphics/displays it reads

Intel Iris Pro:


Chipset Model: Intel Iris Pro

Type: GPU

Bus: Built-In

VRAM (Dynamic, Max): 1536 MB

Vendor: Intel (0x8086)

Device ID: 0x0d26

Revision ID: 0x0008

Displays:

Color LCD:

Display Type: Retina LCD

Resolution: 2880 x 1800 Retina

Retina: Yes

Pixel Depth: 32-Bit Color (ARGB8888)

Main Display: Yes

Mirror: Off

Online: Yes

Built-In: Yes



Online: Yes

Built-In: Yes

Aug 18, 2016 8:03 AM in response to Jessnesss

honestly, this happened to me 2 or 3 times when I first bought the MacBook around late August last year. After the El Capitan update, it went away on its own. I'm not sure if the update is the reason for the flicker going away, but I do know that I didn't do anything specific to fix it, so I think it's an issue with new hardware getting used to being used.

Aug 18, 2016 12:10 PM in response to Jessnesss

update.

So i installed the sierra beta running system - glitch/flicker still happens.

i then wiped that and installed yosemite - glitch/flicker still happens

el capitan - still happening 😟 i guess ill just take it to apple tomorrow n have them tell me i need a new logic board or something crazy.

Is it likely they'll recall these in a year or so? if a lot of people are getting this issue, like they did with the 2011-2013?

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2015 Retina Macbook Screen Flicker

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