Apple Event: May 7th at 7 am PT
I am an artist with music on Apple iTunes and Apple music streaming. I can't log in to my account using my apple id to manage my artist profile. I get a message "your apple id is not enabled for iTunes connect". I have checked my id and it is registered with apple. How can I enable my id?
And I meant to add, if you've already done all that, then I think it's time to contact Apple.
Bob
Thanks for the info.......however, each of these links takes me back to the log in page. All I get is the message "your apple i.d. is not enabled for iTunes connect". I just can't log in no matter how many times I change my i.d. or password. I did contact apple tech and they just give me the same links over and over. I CAN'T LOG IN! That's it, I'm giving up on connect.
pianoman
From you moniker, are you in Canada?
Bob
Yes, I am in Canada.
pianoman
Perhaps, with as chaotic as the rest of the roll out seems to be, iTunes Connect isn't fully functional there yet? I am just guessing.
When you spoke with them on the phone, I take it they didn't suggest that it was a problem when you told them you were in Canada?
Also, did you receive the email that reads like this?
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You’re in! |
Share your art, your experiences, and your ideas—connect with your fans on a deeper level, and make new ones. The tools are in your hands, and we can’t wait to see what you create. |
You’re invited to contribute to the following account(s). |
| YOUR NAME |
Get Started |
To access your account, sign in to Apple Music with the Apple ID XXXXX Then, to start posting, tap the New Post button in the top-right corner of the Connect tab in Apple Music. Just remember that anyone can access your Connect feed, read your comments, and check out the audio, videos, and photos that you post. You can mark your content as explicit, which will prevent it from being accessed by our younger users. Also, make sure that you only post your own material in Apple Music Connect—posting content that you do not own the rights to may result in that post being removed or even your access to Apple Music Connect being revoked. For posting guidelines and best practices, check out our FAQ. |
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And believe me, I am not trying to frustrate you - if I am, please accept my apologies, and I'll butt out.
Bob
Thanks. No I did not receive an email like the one you sent.
pianoman
It took me about three weeks from the time I applied to the time that email arrived.
Here's where I applied:
https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa
It took me to a screen where I could add my music and ask to manage myself. I got an acknowledgement email and, about three weeks later, I got the You're In email.
Bob
Thanks Bob; I tried that link, but it first took me to the log in, which I can't do. Then I went to the application page you sent. My music is already on iTunes via cd Baby. The requirements are to have 20 albums which I don't have or you have to work with an aggregate company, which I already do. There seems to be no way to access my profile thru connect. I give up.
pianoman
thanks for trying to help.
I understand the frustration. I have a single CD on iTunes with CD Baby as well. When Apple sent me the You're In! email, the email address they had was the wrong one. I could not sign in with it. AND, it wasn't the email address I used to request an account. I was flying blind through most of it, finally discovering that it worked, but only from an iPhone. You get no indication that anything worked on a Mac or an iPad. Weirdest **** thing.
I guess the good news is - the tools for CONNECT suck so much I almost wish I was where you are with hope, instead of having them and being utterly disappointed!
I wish you well.
Bob
They get all the info they have on iTunes from AllMusic.com, which gets it from Rovi, which gets it from who-knows-where. It's kind of a cluster flick.
They have the wrong BIO for me - it's an entirely different Bob Martin. So the best Apple can do is remove my bio. AllMusic can do nothing, and I've written to Rovi to see if I can get it changed.
AND, for years, Apple had me lumped in the same account as the other Bob Martin. I FINALLY got them to cut me loose so I could manage my own self.
This is the problem when the world gets too big to be the world anymore.
Bob
Well, all of a sudden for no apparent reason it worked. My log in worked and changed nothing. I have been trying to find the solution for a month now and it just suddenly let me log in without me changing a thing. I got an email telling me that they just have to approve my request.
So let's see how it goes from here.
pianoman
This info may be relevant to some of the posters on here. Apple seem to have made a half hearted attempt at a social music platform.
I'm in a band and I have music on itunes, I claimed my artist profile. Tried to post something onto my artist profile via itunes OSX on my mac pro but there is no option to post. I emailed apple.
This is their email reply:
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I logged into itunes on a friends IOS device and made a post on my artist profile, that was ok. But there really should be a way to do it from itunes OSX. It's also not clear if you will have to choose to pay the monthly subscription to apple music if you want to continue to post from your artist profile once your 3 month free trail is over.
Weirdly, once I made a post via an IOS device I could then reply to any comments anyone left using OSX itunes on my desktop computer (Mac pro) Just seems crazy not to let you post from your main desktop computer. Besides which, I don't have a ios device!
Also can't work out how to post as just my band name rather than as "Ben Barker" from The Haggis Horns.
This should be a simple thing but it just seems weirdly limited. Which is a same because it would work for everyone from day one.
I can appreciate your frustration with Apple. I finally got an email from them.............Your In! Welcome.....etc etc. Then it goes on to say Unfortunately you cannot post from your desktop computer, only an iphone. I don't have one. So after 6 weeks of trying to get in to manage my band's account, they suddenly tell me I can't do it from my computer. Seems strange a company like apple would have so much trouble coming up with something anyone can use. I really hope they get it together.
pianoman
Hi there, I get a 404 when trying to access this link https://artist.itunes.apple.com/p/artistconnect/
Any ideas why this is happening? I can sign in fine but once I click on Artist it gives me this 404.
Thanks for your help
Hello! 🙂
I would like to ask, I've got my access to iTunes Connect as a solo artist, but I can't edit my profile picture because my profile picture on iTunes is only my latest release's artwork. Can you help me to fix this issue? It seems that Apple Music got many complaints in Indonesia, especially for UI / UX design.
Regards,
Irfandy
I am an artist with music on apple music streaming. I cannot log in to connect with my apple id.
