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Scottyboy99 Author

Level 2

206 points

Has iTunes match gone haywire?

My music artists are all over the place, I noticed it this morning. Just out of blue on all my iOS devices. It makes no difference if the metadata matches for artist, album artist, sort by artist, sort by album artist, ensure compilation is unticked. Many songs are coming up in strange places on the artists view in the iOs devices. Lots of entries under various artists popping up. I have a list of cliff Richard four times under artist as an example - its just crazy. Happened out of nowhere. I only really noticed earlier as back to work started listening to my songs but ic ould of been at the weekend it went all wrong. My iTunes library is perfectly sorted. anyone else seeing strange entries crop up amid their artist list. Could the impending Apple Music be wreaking havoc with match?

Posted on Jun 22, 2015 11:22 AM

Top-ranking reply

Scottyboy99 Author

Level 2

206 points

Posted on Jun 22, 2015 11:37 AM

Something is seriously wrong with it. All iOS devices are showing split artists despite perfect metadata. I even checked the artist list in iTunes view and they display correctly on here. Adam and the Ants as example shows FOUR times. A single album is split under the four listings. in iTunes I just highlighted all the songs to ensure I re-edited the artist and album artist correctly and was exactly the same. I also ensure compilation was unticked, yet no diff.

restarting match on the ios devices makes no diff either.

This is madness

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290 replies

MaWiFra

Level 1

4 points

Jun 30, 2015 8:29 AM in response to Scottyboy99

a little phone icon showes up when on the phone. looking good to me.

Jun 30, 2015 8:36 AM in response to MaWiFra

Everything's good on my iPhone 5S after the 8.4 update. The only thing I did have to do was go into settings and sort the music by title, that fixed everything back to how it was. Whew!

PFox78

Level 1

44 points

Jun 30, 2015 8:36 AM in response to Scottyboy99

Scotty, no duplicates whatsoever. However, what I didn't mention was that at first, it still appears totally corrupt, but let the app do its work. It cleans up the library and puts it back exactly how we had it before. In fact, I really like the new app. Way better than before.

Jun 30, 2015 8:46 AM in response to PFox78

About the only thing I *don't* like is how you now have to go into a submenu to download ("make available offline"). They've taken away the little download buttons, which made that process a bit quicker. But it's not a huge deal. No functionality has really been removed.

Scottyboy99 Author

Level 2

206 points

Jun 30, 2015 8:47 AM in response to PFox78

Sounds good. Its driving me nuts being stuck at work. I want to get home and install it!!!! I wonder why they haven't released an iTunes windows/mac update yet. You'd think they should be done in tandem

Jun 30, 2015 8:49 AM in response to mike1982

I'm also getting this error - any ideas?

mkpub

Level 1

55 points

Jun 30, 2015 8:51 AM in response to Croweyes1121

Alas, I'm still having problems on my iPhone 5s after the update. Some albums still show the wrong artist on iOS (e.g., Chrome Dreams II and Live Rust show "Neil Young and the Shocking Pinks" instead of "Neil Young" and "Neil Young and Crazy Horse," respectively; on OS X, these are identified properly). Also, in some instances, albums are split between a "remastered" and "standard" version; e.g. Music from the Big Pink by The Band; one song is from "Music from the Big Pink (Remastered)" and the rest of the songs are from "Music from the Big Pink" — these show up as two albums. All of these albums are albums I originally purchased from iTunes. They appear correct on OS X, not on iOS.

Philjens

Level 1

8 points

Jun 30, 2015 8:58 AM in response to mkpub

Some artwork is still incorrect. Including Beatles Please Please Me LP which has some stupid party LP cover.

Scottyboy99 Author

Level 2

206 points

Jun 30, 2015 9:07 AM in response to bravewolverine

This is a worry to hear. Did you have match still enabled on your phone before updating? I wonder whether this has an impact or not

Is that the new toggle to disable and re enable match, or does that reside somewhere else now?

Jun 30, 2015 9:10 AM in response to Scottyboy99

That's odd to hear, I've had zero problems since the update.

Jun 30, 2015 9:13 AM in response to mkpub

I'd recommend checking the metadata yourself in iTunes, they may be tagged incorrectly if they were purchased. Ditto on the album artwork issue. Change it yourself manually in iTunes, don't let Apple do it for you. I've done that from the beginning, which may be why I'm not seeing these issues now.

Jun 30, 2015 9:13 AM in response to Scottyboy99

ICloud music library tab instead now

Jun 30, 2015 9:15 AM in response to Scottyboy99

It's now loaded and is much better...but quite a few of my albums aren't showing up :-(

Jun 30, 2015 9:15 AM in response to heysybaby

Just need to wait for an Apple TV update to sort out the same issue

Jun 30, 2015 9:19 AM in response to bravewolverine

It's only showing music I had downloaded to my phone...any idea how I get it to show the music stored in the Cloud?

Has iTunes match gone haywire?