Previously loaded music is missing after IOS 8.4 upgrade

I've lost my entire music collection on my iPad2 - playlists, songs, everything - since 'upgrading' (read 'downgrading') to IOS 8.4!

Running iTunes 12.2.2.25 on VAIO (Windows 7) and syncing using USB cable, as always. I haven't dared sync my iPhone 5S since this happened several days ago, meaning I cannot update my Outlook with appointment & contact changes made on iPhone. Hugely frustrating!

Have just piped out a Tweet to @APPLEOFFICIAL & @iTunes... I REALLY hope they get this sorted FAST - and not just for MY sake!

Hi there

I have the same problem but cannot sync from pc as all these files seem to be missing from my pc. After the IOS 8.4 update to the mymusic app. I cannot find or play any of the 1800 odd songs on my iphone. When the iphone is plugged in to Itunes on my pc the songs are all shown under 'On my device' and I can play them on the pc. The space is also used up on my iphone but it is now included under 'Other' instead of 'Audio' (I had a screen shot on but wouldn't let me post it) I have looked at many other comments on this but don't see a solution that works.

Any help gratefully appreciated so I can listen to the songs on my iphone again

thank you Krives, I followed your suggestion and it seems to work. I'm now able to see the music in Airplane mode. still synching with Itune though.

I applied the update just before a road trip. I discovered Apple had deleted my playlists off my iPhone while on a three hour drive with no cell service. This was a problem because my seven month old was having a meltdown and the music playlist that normally calms him right down was vaporized by a ill-conceived, Comcast grade attempt to push a new product.

My youngest son cried himself to sleep instead of being soothed by music because Apple wanted to trap me into spending more money.

Guess whose next phone will be an Android?

quick update: after synching several times, only iTunes content has been restored on my device: all of the CDs music cannot be copied over anymore. All movies have been removed and cannot be synched. The have to be redownloaded from the Cloud. here is an image of iTunes with the greyed out content:

I have also started another thread about this:Re: How do I transfer my CD music to my iPhone and/or my iPad?

Make sure you switched on the iCloud-music Library.

Setting -> music -> iCloud music Library ✅

ENX wrote:

After updating to IOS 8.4 my music previously loaded on my phone from iTunes is gone as are my playlists.

It looks as though the space is still allocated on my phone, so the music must still be there.

The only music that shows are the songs I purchased.

How do I access my music or how can I clear the allocated space?

Krives wrote:

I was just able to fix it. I had to go to Settings-Music- and turn off Show Apple Music, then I had to go to Settings-iCloud- and turn off iCloud Drive. Then I synced with my Computer and everything came back. I have an iPad 2.

Thanks so much! Your post helped amazingly. By the way, your method works for 9.1 on iPhone 6-plus as well, and I didn't have to sinc with my computer, either. Just followed your instructions in the first sentence. I hope this will help others! 🙂

Similar problem with iOS 9.1. Was playing a song when iTunes crashed. All music gone.

I have backups at home but i'm on vacation.

Still looking for a fix.

Hi

Find good WiFi hotspot go to itunes purchased music &

Download .

Cheers

Brian

Go to settings > music then turn off "show Apple Music" and then in Library turn on show iCloud music.

Hope this works for you. I can now see all my lost music 😉

I had this issue. I went to Settings>Music>I turned off Show Apple Music>When I went back to Music App it then asked me if I wanted to join Apple Music or just go to my music.

Hope it helps!

I am so upset with this. After downloading the new iOS on to my phone, the same thing happened. I was at the gym this morning to just play some music and a message kept saying to log on to Apple Music. When looking at my playlists all the music I had spent hours loading and putting in to playlists were blank. Then it would ask me to sync with a WiFi to listen. If not I would have been using up data from Verizon. This is ridiculous! All the music that I had uploaded from CD's over the years were erased off my phone. I think it's terrible that Apple for one, seems to be trying to force people to use their Apple Music and second, that they are making money for companies like Verizon if you run over your data. I have been using Apple products for years. From phones to my expensive computers and I feel let down by this company. I am a musician. I produce, record, practice, and review music on my phone. If this new iOS was going to do this, why wouldn't they warn us this was going to happen. I will definitely not install a new iOS until all the kinks are worked out. Just a terrible way to treat customers!!!!!

Hi HB69

I can not agree with you more! We actually can go and buy a microsoft machine. they also bring out updates , wait till users have found and fixed the bugs, and than bring out the next useless version!!
Ridiculous!

I have upgraded my iPhone to iOS 11 and all my downloaded Apple music is lost, can i retrieve it?